ComplianceOnline

Using Advanced SIPOC Analysis to Drive Process Improvement

Instructor: Duke Okes
Product ID: 705174
  • Duration: 60 Min
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Read Frequently Asked Questions

This training program will explore the components of a basic SIPOC (suppliers, inputs, process, outputs, customers). Attendees will gain a format for an advanced SIPOC analysis and learn the advantages of a specific sequence for the analysis.

Why Should You Attend:

Although SIPOC analysis has been around for a long time, its use has typically not gone beyond a basic definition of the interactions between a process (and perhaps the steps within it) and its suppliers and customers. This webinar will explore the multiple additional process dimensions that can be characterized when planning a process, including resources, risks, controls and performance metrics. Additionally, an advanced SIPOC analysis can be useful when planning and conducting an audit, as well diagnosing process performance issues.

Learning Objectives:

  • Understand the value of going beyond a basic SIPOC
  • Gain a format for an advanced SIPOC analysis
  • Learn the advantages of a specific sequence for the analysis
  • Understand four primary applications for an advanced SIPOC

Areas Covered in the Webinar:

  • Components of a basic SIPOC
  • A template with additional components of significant value
  • Using the SIPOC for broader stakeholder identification
  • Using the SIPOC to identify performance metrics
  • Using the SIPOC for auditing
  • Using the SIPOC for root cause analysis

Who Will Benefit:

  • Process management professionals
  • Process owners
  • Quality management professionals
  • Six Sigma Green and/or Black Belts
  • Auditors
  • Other management system professionals (e.g., IT, environmental, safety, etc.)
Instructor Profile:
Duke Okes

Duke Okes
Owner and Knowledge Architect, APLOMET

Duke Okes has been in private practice for 32 years, providing training and consulting in quality management technologies. He was formerly a quality professional in TRW’s automotive sector. He is an ASQ certified CMQ/OE, CQE and CQA, and holds degrees in technology, business and education.

He has worked with manufacturing, healthcare, government and service industries conducting hundreds of workshops on ISO 9001, internal quality auditing, root cause analysis, process FMEAs, risk-based thinking, performance metrics, problem solution generation and more. He is the author of two books on process management topics: “Root Cause Analysis: The Core of Problem Solving and Corrective Action,” and “Performance Metrics: The Levers for Process Management.”

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Refund Policy

Registrants may cancel up to two working days prior to the course start date and will receive a letter of credit to be used towards a future course up to one year from date of issuance. ComplianceOnline would process/provide refund if the Live Webinar has been cancelled. The attendee could choose between the recorded version of the webinar or refund for any cancelled webinar. Refunds will not be given to participants who do not show up for the webinar. On-Demand Recordings can be requested in exchange.

Webinar may be cancelled due to lack of enrolment or unavoidable factors. Registrants will be notified 24hours in advance if a cancellation occurs. Substitutions can happen any time.

If you have any concern about the content of the webinar and not satisfied please contact us at below email or by call mentioning your feedback for resolution of the matter.

We respect feedback/opinions of our customers which enables us to improve our products and services. To contact us please email customercare@complianceonline.com call +1-888-717-2436 (Toll Free).

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