ComplianceOnline

Assertive Training for Executives, Managers, and Supervisors

Instructor: Vanessa G Nelson
Product ID: 704244
  • Duration: 60 Min

recorded version

$199.00
1x Person - Unlimited viewing for 6 Months
(For multiple locations contact Customer Care)
Recorded Link and Ref. material will be available in My CO Section

Training CD

$399.00
One CD is for usage in one location only.
(For multiple locations contact Customer Care)
CD and Ref. material will be shipped within 15 business days

Customer Care

Fax: +1-650-963-2556

Email: customercare@complianceonline.com

Read Frequently Asked Questions

This training program will differentiate between assertiveness and aggressiveness and assertiveness versus passive behavior. Further, it will guide attendees on how to manage assertively and handle conflicts and problems with poise and confidence, gaining the support and dependability of your team in the process.

Course "Assertive Training for Executives, Managers, and Supervisors" has been pre-approved by HRCI as eligible for 1 credits towards a participant's recertification upon full completion.
“The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program”.

Why Should You Attend:

Do you have a hard time saying “no” to your staff? Many people in today’s society fear conflict and criticism. Let’s face it: it can be very difficult to assert yourself when dealing with staff that you are friendly with or with whom you have worked with for a long time. Often times, when dealing with conflicts or problems, it is easier to procrastinate or try to sweep things under the rug than to lose face and cause irritation of others. However, it can be crucial to deal with conflict and problems head on.

This webinar will discourse why, as a leader, one of the most important skills to master for your success in leading people effectively (as well as earning cooperation of individuals around you) is the ability to deal with all types of people and situations in a confident, poised, self-assured manner. The program will teach attendees skills to command attention, be respected by others, and to lead your team effectively.

Areas Covered in the Webinar:

  • What is assertiveness?
  • What is the difference between assertiveness and aggressiveness?
  • Assertiveness versus passiveness
  • Understanding yourself and others
  • How to manage assertively and with authority with poise, respect, and confidence
  • How to handle conflicts and problems effectively, with poise and confidence
  • How to gain support and dependability from your team
  • How to speak up assertively without being pushy
  • How to professionally deal with employees or others who question your authority
  • How to get employees to come to you with solutions instead of problems
  • How to deal with chronic troublemakers on the job
  • How to use assertive skills to interact more effectively with people throughout your organization

Who Will Benefit:

  • CEOs
  • CFOs
  • COOs
  • VPs
  • Directors
  • Mangers
  • Supervisors
  • Business Owners

Instructor Profile:

Vanessa G. Nelson, MSA, SPHR, CLRL, is founder and president of award-winning Expert Human Resources, which she founded to help companies maintain employment law compliance, avoid workplace litigation, reduce costs, and increase revenue. Ms. Nelson established Expert Human Resources in 2009 after observing companies' frustrations over compliance with constantly changing employment laws as well as continually dealing with workplace litigations and fines. She realized that a lot of the litigious situations that businesses encountered could be avoided by being proactive and implementing updated polices and applying them correctly.

Ms. Nelson is a results-oriented HR consultant with a unique background in business management, spanning over 29 years at two major medical centers in Michigan. Her expertise includes: HR audits, labor relations, employment laws, employee relations, workplace investigations, and policies and procedures. Additionally, Ms. Nelson has worked with companies to implement processes to improve conflict management and employee relations and has conducted harassment training to improve company efficiencies. She has helped companies save hundreds of thousands of dollars.

Ms. Nelson received her Master of Science in Administration/Human Resources Management from Central Michigan University, and a Bachelor in Business Management from Northwood University. She holds the Certified Senior Professional in Human Resources (SPHR) credential from Human Resources Certification Institute, Certified Labor Relations Leader (CLRL) from Michigan State University, and is Six Sigma White Belt certified.

Topic Background:

Assertiveness is a style of communication that empowers its users to speak out and stand up for themselves in a clear, respectful manner. Assertive people know what they want and how to get it without infringing on others’ rights. Assertiveness is not about being liked all the time or about making sure everyone is happy.

Being assertive delivers multiple advantages, including:

  • Giving you confidence and enhancing your self-esteem
  • Helping gain respect from others
  • Improving your decision making skills
  • Reducing negative emotions when your requests and/or needs for the business are not met

The more assertiveness you become, the better able you are to deal with problems or conflict with poise and a clear head. You will have more self-respect and in turn the respect of others. Feelings of being ignored or coerced will be replaced by feeling understood and in control of your decisions.

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