Course Description:

The modern workplace can be a challenging one to administer for even the most seasoned human resources professional if she or he doesn’t possess the proper tools and processes to ensure HR compliance across the organization. This one and half a day in-person seminar will provide an over view of auditing human resource functions and assuring compliance in administration.

This interactive course will begin with an overall audit of human resource practices and continues the second day to provide information and techniques for handling human resources policies and practices legally and effectively. Participants will learn how to do a HR risk assessment and the regulatory requirements for employee recordkeeping. The course will also provide a comprehensive understanding of the legal requirements involved in formulating and implementing employment policies and practices such as hiring, performance management, disciplining employees and terminations.

The course will provide proactive measures and best practices to make sure that an organization has equitable and effective human resource management.

Learning Objective:

  • How to do HR risk assessment and management
  • Labor laws and HR legal requirements
  • What are the employments policies and practices
  • Employee record keeping
  • Performance management process
  • Administrative compliance

Who will Benefit:

  • Vice Presidents, Directors & Managers of Human Resources
  • Employment Managers, Employee Relations Professionals
  • Chief Talent Officers and Recruiters
  • HR Administrators
  • Training Directors
  • Auditors and Financial Officers
  • Line Managers
  • HR Consultants

Course Outline:

Day One(8:30 AM – 5:15 PM) Day Two(8:30 AM – 12:00 PM)
  • 8:30 a.m. – 9:00 a.m. – Registration
  • 9:00 a.m. – Seminar Start
  • 9:00 a.m. – 9:15 a.m. – Welcome and Introductions
  • 9:15 a.m. – 10:15 a.m. – Human Resource Risk Assessment: Auditing Your Human Resources Practices
  • This session covers auditing human resources practices for compliance and identifying and addressing areas that may not comply with applicable laws and/or company policy.

    • Staffing the Organization
    • Legal Postings
    • Employment
    • Salary Administration
    • Payroll and Taxes
    • Orientation, Training and Development
    • Terminations
    • Employee Relations and Communications
    • An Overview of Labor Laws
  • 10:15 a.m. – 10:30 a.m. – Break
  • 10:30 a.m. – 11:15 a.m. – Understanding and Complying with Labor Laws
  • 11:15 a.m. – 12:00 p.m. – Recordkeeping: Retention and Destruction of Records
  • This session reviews where and how long records should be kept and when and how they should be destroyed in order to stay in compliance.

    • Record Maintenance
    • What Belongs in a Personnel File
    • Legal Records
    • Payroll and Taxes
    • Back- up Systems
    • Security of Files
    • Archive Methods
  • 12:00 p.m. – 1:00 p.m. – Luncheon
  • 1:00 p.m. – 3:00 p.m. – Selecting, Writing and Administering Employment Policies
  • This session gives an overview of what policies should be included in a company policy manual and how they are communicated and updated.

    • Basic Policies
    • Legal Policies
    • Company Mission/Vision/Values
    • Specific Policies For Type of Business/Organization
    • Relationships – Employer, Employees, Public
    • Communicating and Administering Policy Fairly and Consistently
    • Sign-Off Statements
    • Rights of Employer and Employee
  • 3:00 p.m. – 3:15 p.m. – Break
  • 3:15 p.m. – 5:00 p.m. – Legal and Successful Interviewing and Hiring Practices
  • This session covers the interviewing and selection process from the perspective of compliance to applicable employment laws as well as making the best choices for your organization.

    • Writing Legal Employment Ads
    • Setting Specifications and Competencies Required for Positions
    • Questions You May Ask and Questions that Are Illegal
    • Behavior-Based and Competency-Based Interviewing Techniques
    • Candidate Evaluation
    • Affirmative Action Plan Goals and Measuring “Adverse Impact”
    • References and Background Checks
    • Additional Information Obtained after the Employment Offer

    Mock Interviews: This session gives participants an opportunity to put theory into practice.
  • 5:00 p.m. – 5:15 p.m. – Questions and Answers

  • 8:30 a.m. – 10:00 a.m. – Performance Management: Pros and Cons of Types of Evaluations, Measuring Performance and Writing Reviews
  • This session covers different performance evaluation methods and techniques to assess employee performance, and how to write an evaluation, set performance standards and goals.

    • Selecting the Best Method for your Organization
    • Setting Performance Criteria and Standards
    • Keeping Critical Incident Files
    • Legally Writing and Conducting Performance Reviews
    • Coaching the Best Performance from Employees
    • Setting Goals and Plans for Improvement
    • Adding Value to Both Employer and Employee through Performance Evaluation

    Conducting Performance Review Interviews: This session gives participants the experience of conducting a performance evaluation interview.
  • 10:00 a.m. – 10:15 a.m. – Break
  • 10:15 a.m. – 11:30 a.m. – Documenting and Handling Disciplinary Actions and Terminations
  • This session covers discipline policies, standards of conduct, and the process of counseling and progressive discipline, up to and including termination. It will also cover performance improvement plans, monitoring progress and the legal aspects of discipline and discharge.

    • Objectives of Discipline
    • Effective Counseling and Discipline Policies
    • Documentation of Substandard Performance, Inappropriate Behavior and Attendance
    • Standards of Conduct and Consequences of Not Following Them
    • Tracking Substandard Performance and Documenting Results
    • Coaching and Counseling Employees
    • Performance Improvement Plans
    • Determining when Termination Is Necessary and Handling Terminations
  • 11:30 a.m. – 12:00 p.m. – Final Questions and Answers and Conclusion

Meet Your Instructor

Marna Hayden
Founder and President, Hayden Resources Inc

Marna Hayden is founder and president of Hayden Resources Inc. She has 30+ years in the field of human resource management and is certified as a senior professional in human resources (SPHR). Hayden Resources Inc. provides management and human resources consulting and outsourcing services to small businesses and nonprofits, and specialized services and training to larger organizations. Hayden has held senior offices in the banking, retail, and service industries and is an adjunct faculty member for DeSales University.

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Local Attractions

Located in the heart of Houston's Downtown Theater District, this 130,000 square foot entertainment megaplex is comprised of theaters, bars, lounges, and restaurants. Start the evening off with dinner at the legendary Hard Rock Café or the authentic Italian trattoria, Mingalone. Enjoy box office hits or catch the latest indie flick at the Angelika Film Center followed by drinks and dancing at ROCBAR, Houston's largest rock and roll nightclub.

The Galleria Houston, Texas's largest mall, is an upscale shopping mall centrally located just outside the 610 loop in Houston's Uptown District. The retail center is anchored by Macy's, Neiman Marcus, Nordstrom and Saks Fifth Avenue, and occupies such high-end tenants as Tiffany and Co., Dior, Louis Vuitton, and Yves Saint Laurent. The mall is also home to two separate Westin hotels.

The Lyndon B. Johnson Space Center, home of the NASA astronaut corps, is located in Southeast Houston. The center spans 1,620 acres and consists of 100 facilities. Tourists can experience a simulation of a zero-gravity environment in the Living in Space exhibit or encounter a virtual rocket launch complete with exhaust at the Blast Off Theater.

Sheltering over 4,500 animals and 900 species, The Houston Zoo is the 7th most visited zoo in the nation. Spend the day strolling through the facility's beautifully landscaped grounds or enjoy a more hands-on encounter by scheduling a guided tour. Tour experiences range from feeding a lion cub to shadowing a staff veterinarian for an entire day.

The Houston Museum District refers to the collection of museums, galleries, and cultural centers located within a 1.5 mile radius of Herman Park. The Museum of Fine Arts which also houses the Bayou Bend Collection and Gardens, boasts a collection of over 56,000 pieces. Just a few blocks away is the John P. McGovern Health Museum which is home to Houston's first and only 4D theater. Other area attractions include the Holocaust Museum, Houston Center for Photography, and the Lawndale Art Center.

Since the closing of Six Flags Astroworld, Kemah Boardwalk is now Houston's nearest and largest amusement/entertainment park. Largely occupied by hotels and restaurants, Kemah Boardwalk is an ideal place to entertain the entire family. Dining options include Landry's Seafood House, the Cadillac Bar, and Saltgrass Steakhouse. Attractions such as a Ferris wheel, train ride, and a carousel are all individually priced.

This family water park is located in North Houston (there's also a location in Galveston) and features several slides, a wild wave pool, and a lazy river. Younger guests can visit Crocodile Isle, a fully interactive children's play area complete with a pirate ship and kid-friendly slides.

One of Houston's most demographically diverse regions, Montrose has become the city's hub of vintage shopping, live music, and gay and lesbian activism. Restored mansions and bungalows, tree-lined boulevards, and an antique mall make this neighborhood a unique, pedestrian-friendly tourist spot.

Discover over 400 species of marine life and dine alongside a 150,000 gallon two-story tank at Downtown Aquarium. Witness White Tigers lounging about, pet a stingray, or go on an exhilarating train ride through the Shark Voyage. Wrap up the evening by feast on seafood entrees, steaks, and decadent desserts.

Located in North Houston, Old Town Spring is a community of shops, restaurants, and museums designed to resemble America during the early 1900's. Enjoy a nostalgic walk through the town's many Victorian-style antique shops, or catch a live music performance at the Jailhouse Saloon. Lodging options include two hotels and an RV resort.

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