Conducting Internal Investigations - Legal Issues, Documenting Interviews and Policy Considerations

Instructor: Kelly Rietow
Product ID: 703984
  • Duration: 60 Min

recorded version

1x Person - Unlimited viewing for 6 Months
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Recorded Link and Ref. material will be available in My CO Section

Training CD

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CD and Ref. material will be shipped within 15 business days

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Read Frequently Asked Questions

This training program will help participants understand when an investigation is warranted, considerations in working with outside investigators, and provide practical steps to conduct your own internal investigation. Employee complaints go with the territory when you are a manager. But how do you know when to address a complaint informally or when you should launch an investigation? This webinar will also guide attendees in assessing situations that warrant formal investigation.

Course "Conducting Internal Investigations - Legal Issues, Documenting Interviews and Policy Considerations" has been pre-approved by HRCI as eligible for 1 credits towards a participant's recertification upon full completion.
“The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program”.

Why Should You Attend:

All employees need to feel valued and heard when something is amiss in the work environment. Whether or not you believe the concerns are warranted, certain steps are necessary to ensure the employee is heard, feels treated fairly and an issue is resolved. Resolution doesn’t necessarily mean resolved to the complainant’s satisfaction. Dismissing concerns leads to disgruntled employees and low morale. Sloppy investigations can lead to legal costs and claims of discrimination. This webinar will instruct participants on when to address concerns, when to launch a formal investigation, whom to involve, and how to conduct an effective investigation.

Areas Covered in the Webinar:

  • Differentiating between day-to-day concerns and significant situations
    • Policy considerations
    • Legal issues
    • Employee history
  • Who to involve in the investigations and when
    • Selecting an investigator
    • Management involvement
    • Complainant
    • Accused perpetrator
  • When to seek outside help
    • Pros/cons of internal investigations
    • Finding the right investigator for you
    • Do you need a lawyer, an HR professional or someone else
  • How to conduct the investigation step by step
    • Creating the investigation file
    • Identify interviewees
    • Documenting interviews
    • Assessing credibility
    • Drawing conclusions
  • Closing the investigation
    • Analysis and summary report
    • External investigation files
    • Internal investigation files

Who Will Benefit:

  • Human Resources
  • In-house Counsel
  • Managers
  • Supervisors
  • Consultants

Instructor Profile:

Kelly Rietow, PHR, PMP, MBA, has more than 20 years’ broad-based expertise in human resources, organizational development, facilitation and leadership. She has worked with both global, public organizations and small, privately held organizations. She has a particular passion for optimizing the performance of organizations experiencing growing pains. A two-time recipient of the Employers Association Best Practices Award, Ms. Rietow earned her MBA from the University of St. Thomas, the Professional in Human Resources (PHR) certification through the Society for Human Resource Management and the Project Management Professional (PMP) certification through the Project Management Institute.

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