Customs Broker Selection

Instructor: Michael Laden
Product ID: 702985
  • Duration: 60 Min

recorded version

1x Person - Unlimited viewing for 6 Months
(For multiple locations contact Customer Care)
Recorded Link and Ref. material will be available in My CO Section

Training CD

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(For multiple locations contact Customer Care)
CD and Ref. material will be shipped within 15 business days

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This webinar will highlight the strategies for selecting and effectively managing the customs broker. It will help importers understand the role and importance of good brokers in complying with customs requirements.

Why Should You Attend:

A company’s customs broker or freight forwarder is a critical link in the supply chain. A good broker will pay big dividends; they will get your shipments released expeditiously and alert you to errors. A bad broker can cause a variety of problems for the importer and their mistakes can result in an enforcement action by U.S. Customs & Border Protection (CBP).

A company importing into the U.S. cannot abdicate or otherwise outsource their obligations to undertake “reasonable care” in their importing practices and activities. Therefore having a capable and competent broker is absolutely vital. Broker mistakes or errors may result in significant penalties from CBP and may also result in increased examinations. Accordingly, managing your broker has never been more important. In this session you’ll learn how to identify and select a customs broker or freight forwarder and how to manage them once you have established a relationship.

This session will explore and discuss the common traits of a “good broker”, the signs of a “bad broker” and effective strategies for conducting a request for proposal (RFP). Additionally this session will offer tips for managing your customs broker or freight forwarder once the selection process is complete.

Learning Objectives:

  • Why is having a good customs broker or freight forwarder important?
  • How do we efficiently select the best broker or forwarder and how often should we bid our business?
  • How do we manage our broker or forwarder?

Areas Covered in the Webinar:

  • Conducting a Request for Proposal (RFP)
  • Selection criteria for customs broker and freight forwarders
  • Identifying “good brokers” from bad ones
  • Effectively managing your customs broker or freight forwarder

Who will Benefit:

  • Customs or Trade Compliance personnel or Officers
  • Chief Compliance Officers
  • Logistics, distribution and transportation professionals
  • Other stakeholders or positions related to the global supply chain

Instructor Profile:

Michael D. Laden, is a recognized expert in the customs compliance and the supply chain regulatory environment. In addition to serving the two-term limit on the COAC (Commercial Operations Advisory Committee), Mr. Laden has served on the Board of Governors for the American Association of Exporters and Importers (AAEI) since 1988, and is a past Chairman. He has been a featured speaker on U.S. Customs and Border Protection and related matters before many national organizations. He travels extensively and has taught the fundamentals of importing to thousands of foreign suppliers and manufacturers worldwide.

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