Differentiating Between the Many Tools for Root Cause Analysis

Instructor: Duke Okes
Product ID: 705253
  • Duration: 60 Min

recorded version

1x Person - Unlimited viewing for 6 Months
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Recorded Link and Ref. material will be available in My CO Section
Last Recorded Date: Jun-2017

Training CD

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CD and Ref. material will be shipped within 15 business days

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Read Frequently Asked Questions

This RCA training program will discuss in detail the differences in root cause analysis for incidents versus repetitive problems. It will help attendees learn tools for identifying possible causes and for collecting and analyzing different types of data.

Why Should You Attend:

While root cause analysis has been around for a long time, there is still a lot of confusion about how to carry it out. This is partially due to the fact that there is a multitude of tools that can be applied during the process. However, these tools can be classified into groups that makes them more understandable, allowing users to more easily decide when each is useful.

This webinar will provide four such classification groups and subgroups, and demonstrate their use for various root cause analysis situations.

Learning Objectives:

  • Be able to differentiate between different types of root cause analysis situations/problem types
  • Learn two complimentary ways to analyze a system for failure mechanisms
  • Understand the differences between three major types of data for testing causes

Areas Covered in the Webinar:

  • Differences in root cause analysis for incidents versus repetitive problems
  • How to understand the failed system/process at deeper levels
  • Tools for identifying possible causes
  • Tools for collecting and analyzing different types of data/information

Who Will Benefit:

  • Process management professionals
  • Process owners
  • Root cause analysts or facilitators
  • Six Sigma Green and/or Black Belts professionals
  • Management system professionals (e.g., quality IT, environmental, safety, etc.) who need to get to the root causes of problems
Instructor Profile:
Duke Okes

Duke Okes
Owner and Knowledge Architect, APLOMET

Duke Okes has been in private practice for 32 years, providing training and consulting in quality management technologies. He was formerly a quality professional in TRW’s automotive sector. He is an ASQ certified CMQ/OE, CQE and CQA, and holds degrees in technology, business and education.

He has worked with manufacturing, healthcare, government and service industries conducting hundreds of workshops on ISO 9001, internal quality auditing, root cause analysis, process FMEAs, risk-based thinking, performance metrics, problem solution generation and more. He is the author of two books on process management topics: “Root Cause Analysis: The Core of Problem Solving and Corrective Action,” and “Performance Metrics: The Levers for Process Management.”

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Refund Policy

Registrants may cancel up to two working days prior to the course start date and will receive a letter of credit to be used towards a future course up to one year from date of issuance. ComplianceOnline would process/provide refund if the Live Webinar has been cancelled. The attendee could choose between the recorded version of the webinar or refund for any cancelled webinar. Refunds will not be given to participants who do not show up for the webinar. On-Demand Recordings can be requested in exchange.

Webinar may be cancelled due to lack of enrolment or unavoidable factors. Registrants will be notified 24hours in advance if a cancellation occurs. Substitutions can happen any time.

If you have any concern about the content of the webinar and not satisfied please contact us at below email or by call mentioning your feedback for resolution of the matter.

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