Sorry Works: How to develop a disclosure program for medical mistakes

Instructor: Doug Wojcieszak
Product ID: 700415
Training Level: Advanced

recorded version

1x Person - Unlimited viewing for 6 Months
(For multiple locations contact Customer Care)
Recorded Link and Ref. material will be available in My CO Section

Training CD

One CD is for usage in one location only.
(For multiple locations contact Customer Care)
CD and Ref. material will be shipped within 15 business days

Customer Care

Fax: +1-650-565-8542


Read Frequently Asked Questions

This Sorry work training/webinar will walk participants through the development of a Sorry Works! Program.

The development of a Sorry Works! program is necessary for the reduction in lawsuits – especially non-meritorious or frivolous lawsuits.Disclosure and apology – what is commonly called Sorry Works! – is an extremely hot topic today in healthcare and insurance circles. Reduction in litigation and improved doctor-patient relationships have peaked the interest of hospitals and insurers in Sorry Works! Most hospitals and insurers have disclosure policies, yet few have disclosure programs.This webinar will walk participants through the development of a Sorry Works! program.

Areas Covered in the seminar:
  • Explain why a disclosure policy is not enough, and a why a disclosure program is necessary
  • Review the elements of a successful disclosure program
  • Describe the basics of developing a disclosure program, including the training and support services that are needed

Who Will Benefit:
The webinar will provide valuable risk management tools to hospitals, medical practices, and insurers that wish to learn more about apology and disclosure programs.
  • Hospital and insurance administrators
  • Risk Managers
  • Physicians and nurses
  • Claims Managers
  • Quality Managers
  • Attorneys

Instructor Profile

Doug Wojcieszak, is the founder and spokesperson for The Sorry Works! Coalition, the world’s leading advocacy organization for apology and disclosure after adverse medical events. Wojcieszak has spoken to thousands of medical, insurance, risk management, and legal professionals about the benefits of Sorry Works! following medical errors, and he writes the Sorry Works! Weekly e-newsletter, which is read by over 10,000 professionals worldwide.

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