ComplianceOnline

Sorry Works: How to develop a disclosure program for medical mistakes

Instructor: Doug Wojcieszak
Product ID: 700415
Training Level: Advanced

recorded version

$249.00
1x Person - Unlimited viewing for 6 Months
(For multiple locations contact Customer Care)
Recorded Link and Ref. material will be available in My CO Section
Last Recorded Date: Jun-2007

Training CD

$500.00
One CD is for usage in one location only.
(For multiple locations contact Customer Care)
CD and Ref. material will be shipped within 15 business days

Customer Care

Fax: +1-650-565-8542

Email: customercare@complianceonline.com

Read Frequently Asked Questions

This Sorry work training/webinar will walk participants through the development of a Sorry Works! Program.

The development of a Sorry Works! program is necessary for the reduction in lawsuits – especially non-meritorious or frivolous lawsuits.Disclosure and apology – what is commonly called Sorry Works! – is an extremely hot topic today in healthcare and insurance circles. Reduction in litigation and improved doctor-patient relationships have peaked the interest of hospitals and insurers in Sorry Works! Most hospitals and insurers have disclosure policies, yet few have disclosure programs.This webinar will walk participants through the development of a Sorry Works! program.

Areas Covered in the seminar:
  • Explain why a disclosure policy is not enough, and a why a disclosure program is necessary
  • Review the elements of a successful disclosure program
  • Describe the basics of developing a disclosure program, including the training and support services that are needed

Who Will Benefit:
The webinar will provide valuable risk management tools to hospitals, medical practices, and insurers that wish to learn more about apology and disclosure programs.
  • Hospital and insurance administrators
  • Risk Managers
  • Physicians and nurses
  • Claims Managers
  • Quality Managers
  • Attorneys

Instructor Profile

Doug Wojcieszak, is the founder and spokesperson for The Sorry Works! Coalition, the world’s leading advocacy organization for apology and disclosure after adverse medical events. Wojcieszak has spoken to thousands of medical, insurance, risk management, and legal professionals about the benefits of Sorry Works! following medical errors, and he writes the Sorry Works! Weekly e-newsletter, which is read by over 10,000 professionals worldwide.

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Refund Policy

Registrants may cancel up to two working days prior to the course start date and will receive a letter of credit to be used towards a future course up to one year from date of issuance. ComplianceOnline would process/provide refund if the Live Webinar has been cancelled. The attendee could choose between the recorded version of the webinar or refund for any cancelled webinar. Refunds will not be given to participants who do not show up for the webinar. On-Demand Recordings can be requested in exchange.

Webinar may be cancelled due to lack of enrolment or unavoidable factors. Registrants will be notified 24hours in advance if a cancellation occurs. Substitutions can happen any time.

If you have any concern about the content of the webinar and not satisfied please contact us at below email or by call mentioning your feedback for resolution of the matter.

We respect feedback/opinions of our customers which enables us to improve our products and services. To contact us please email customercare@complianceonline.com call +1-888-717-2436 (Toll Free).

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