SEP Quality Series - Root Cause Analysis

A standard process of:

• Identifying a problem.
• Containing and analyzing the problem.
• Defining the root cause.
• Defining and implementing the actions required to eliminate the root cause.
• Validating that the corrective action prevented recurrence of problem.

It also includes information on:

• Course Objectives
• What is Root Cause?
• Benefits
• The Problem Solving Process.
• Examples and Exercises

Who will benefit:

• Corrective Action plans
• Panic-Driven Action plans
• Root Cause plans