ISO 17025 Quality Manual Template - Complaints

• To define how to handle and resolve customer complaints.
• The Quality Manager follows up with all appropriate personnel to assure that corrective action has been implemented and demonstrated.
• Perform follow-up verification to ensure the appropriate corrective action was taken and effective and record verification.

It Provides information on:

• Responsibilities.
• Material Requirement.
• Procedure.
• Documentation.

It Benefits:

• Managers
• Supervisor's