In this ISO 9001:2000 Training Understand the ISO 9001:2000 standard requirements for 1st, 2nd and 3rd part audits.
With thousands of ISO registered organizations and with the growing number of organizations planning on becoming registered to stay competitive, effectively implementing an audit program is vital.
Understanding the how to efficiently implement and participate in 1st, 2nd and 3rd party audits can save organizations thousands of man hours a year.
Consultants, organizations and their suppliers must fully understand their roles in the different types of audits, thus using appropriate strategies and tactics that bring value to the bottom line.
Areas Covered:
- Differences between audit types
- Compliance requirements for ISO 9001:2000 and AS9100
- Benefits of each type of audit
- Roles of the audit organization during each audit
- Planning and Implementing each type of audit program
- Setting the direction, organization, tracking results and program refinement
- Measuring risks and rewards
- Presenting the audit program to top management
- Roles of the auditee organization, how to plan and prepare to be audited
- How and what can an organization outsource, when and if consultants should be utilized
- Expecting problems and avoiding costly mis-steps
What will the attendees learn:
- They will get a thorough overview and understanding of the three types of audits
- Understand the ISO 9001:2000 standard requirements for 1st, 2nd and 3rd part audits
- Learn how to take of advantage of each type of audit, whether they are the auditors or auditees
- Learn how to avoid costly mis-steps while building and efficient audit program
- Learn how to present to their audit programs to Presidents and CEOs to gain support and budget
Who will benefit:
- Organizations who are looking to become complaint with ISO 9001:2000 or AS9100
- Internal Auditors
- Audit Managers and Directors
- Procurement Managers
- Consultants
- Registrars
- Department Managers
- Corporate Quality Teams
- Organizations looking to improve supplier audits
- Suppliers looking to prepare for an upcoming customer audit
Instructor Profile:
Mark Stevens is an authority on
ISO 9001:2000/AS9100 assessment preparation and implementation. He has assisted many organizations with development of their audit programs, including NASA JPL, Rockwell Collins Flight Dynamics, ATK Space Systems, LaBarge Inc., GoodrichAerospace, Southern California Braiding, and many others. Mr. Stevens has over 25 years quality program management experience, whose expertise is recognized by many organizations and is an active member of the NASA Quality Leadership Forum.
Mr. Stevens was recognized by
NASA JPL Office of the Management System as a unique resource for his expertise in implementing and assessing
ISO and Aerospace standards:
AS9100, AS9102, AS9103, AS9003, AS9120. As quoted by the Manager- Process Design, Assessment, & Improvement, Office of the Management System at the Jet Propulsion Laboratory, "Mr. Stevens helped the Laboratory avoid costly process missteps in implementing ISO. He provided solid analysis and planning with recommendations that improved efficiencies while mitigating risk. He worked to develop operating strategies in conformance with budget limitations and provided practical solutions to organizations working to meet improvement goals and performance targets."
Background:
Organizations have struggled with the maintenance and management of the constant barrage of audits. Whether it is their customer, registrar, government agency, or military, audits are constantly being imposed and must be appropriately supported and managed.
Lately even larger government agencies have proposed massive programs to manage these different types of audits. How an organization plans and implements it audit program can greatly affect the bottom line in addition to its compliance with various standard and customer requirements. The
audit program of any organization is a critical pillar in its quality management system. If an organization were to receive a Major Noncompliances as a result of a poor audit program the results would be devastating.
Learning precise audit requirements is a key to successfully achieving and maintaining
ISO 9001:2000 and
AS9100 registration.
