Emphasis will be placed on realizing system interactions and cultural environment that often lies at the root of the problem and prevents true root cause analysis.
RCA is a popular topic and many companies realize its importance in correcting problems. However, there is still much confusion and many problems continue to recur. This webinar will use thoughtful discussion, humorous analogies and case studies to distinguish between the true root cause and other common imposters. Emphasis will be placed on realizing system interactions and cultural environment that often lies at the root of the problem and prevents true root cause analysis.
Areas Covered in the seminar:
- How the organizational environment encourages problems.
- Role of Management and system interactions in causing problems.
- Use of quality tools and the scientific method.
- Distinguishing between assignable cause, enabling factors and root causes.
- Case study examples.
- Root Cause Analysis Methods & Practical Applications.
- Moving from a reactive to a proactive environment.
Who will benefit:
This webinar will benefit any organization that wants to improve the effectiveness of their CAPA and failure investigation processes. Those who will benefit include:
- QA and Manufacturing Managers and Engineers
- Consultants
- Quality System Auditors
- Responsible Executives
Instructor Profile:
Anthony DeMarinis, has BS degrees in Biology & Microbiology and a MS in Quality Management. He is currently Quality Systems Manager at Davol, a medical device company. Previously he was Director of Quality Assurance at Scott Laboratories and Sr. Microbiologist at the National Cancer Institute. He is a Certified Quality Auditor-Biomedical and Certified Quality Manager by the American Society for Quality. He also teaches the refresher courses for these certification programs through the local RI-ASQ section. Tony has over 20 years experience using quality management techniques and value added auditing including the use of Failure Investigation and Root Cause Analysis to improve processes and products.
