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Finding Out The Truth in Investigatory Interviews: Falsehoods, Deceptions, Omissions and Interference

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This webinar will cover how to handle the investigatory interviews to find out the truth. The session will discuss the difference between misinterpreted recollection vs. purposeful distortion and how to get to the bottom of the situation.

Speaker
Instructor: Teri Morning
Product ID: 702733

Course "Finding Out The Truth in Investigatory Interviews: Falsehoods, Deceptions, Omissions and Interference" has been pre-approved by HRCI as eligible for 1.5 credits towards a participant's recertification upon full completion.
“The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program”.

Why Should You Attend:

Employers conduct investigations for a variety of reasons; employee complaints, background checks, allegations of misconduct, losses of various types. The shared primary purpose of these investigations is the same - to find out the true facts of a situation to determine a course of action to take - or to not take.

In these investigations, employers often depend heavily upon employee’s recollections. Most employees will do their best to be forthcoming, and recount truthful and factual information to the best of their abilities. So how do you know when you’ve got all the accurate facts? That all witnesses have been forthcoming? Or haven’t purposefully given misrepresentations of the facts? If you’re talking to someone to find out what they know, that you don’t - how would you know what information if any that a witness distorted, left out or used to purposefully misinform? How is an investigator to know the difference between someone’s inaccurate recollections vs. purposeful misrepresentation?

By attending this webinar you will be able to understand the aforementioned and handle the investigatory interviews.

Areas Covered in the Webinar:

Who Will Benefit:

This webinar will provide valuable assistance to all personnel in:

Instructor Profile:

Teri Morning, MBA, MS, SPHR, SPHR-CA is the President of her own HR Consulting firm She has over 15 years human resource and training experience in a variety of professional fields, including retail, distribution, architectural, engineering, consulting, manufacturing (union), public sector and both profit and non-profit company structures. She has consulted with employers on their problems and trained managers and employees for over 10 years, meeting and working with employees from all types of businesses. In addition to a MBA, Teri has a Master's degree in Human Resource Development with a specialization in Conflict Management. She was certified by the State of Indiana in mediation skills, is qualified as a Myers-Briggs practitioner and holds the dual SHRM certification of a Senior Professional in Human Resources (SPHR) and Senior Professional in Human Resources – California (SPHR-CA).

Topic Background:

In the beloved children’s book, Charlotte’s Web, deceptive action from the spider Charlotte resulted in a happy ending. In the real world workplace, deception, omission and interference often have the unhappy result of someone being reprimanded or retaliated against for conduct they didn’t do or in which they didn’t participate. For others who should have been held accountable but were not, the conduct often continues on, in some ways rewarding them and encouraging a repeat of the conduct.

Sir Walter Scott stated, “Oh what a tangled web we weave, when first we practice to deceive.” In an investigation, it can difficult to determine what are the truthful facts when information is purposefully withheld (omissions), false information is purposefully inferred (deception) or when false information is purposefully provided (falsehoods). Such tactics interfere with an investigation. Interestingly many people don’t even consider omission to be a lie. After all, they consider, if not asked of them, it can’t be wrong to withhold information. Yet some experts claim that “lying by omission” is the most common kind of lie.

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Refund Policy
"Registrants may cancel up to two working days prior to the course start date and will receive a letter of credit to be used towards a future course up to one year from date of issuance.
ComplianceOnline would process/provide refund only if the Live Webinar has been cancelled. The attendee could choose between the recorded version of the webinar or refund for any cancelled webinar. Refunds will not be given to participants who do not show up for the webinar. On-Demand Recordings can be requested in exchange. Webinar may be cancelled due to lack of enrolment or unavoidable factors. Registrants will be notified 24hours in advance if a cancellation occurs."
For substitution, please email editor@complianceonline.com or call +1-650-620-3937.

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