Fair Debt Collection Practices Act - FDCPA, FCRA, Easily-Broken HIPAA, Civil Liability, Bad Check Laws, Promissory Notes, Mini-Miranda Warning

Instructor: David Sanders
Product ID: 704686
Training Level: Basic
  • Duration: 90 Min

recorded version

1x Person - Unlimited viewing for 6 Months
(For multiple locations contact Customer Care)
Recorded Link and Ref. material will be available in My CO Section

Training CD

One CD is for usage in one location only.
(For multiple locations contact Customer Care)
CD and Ref. material will be shipped within 15 business days

Customer Care

Fax: +1-650-963-2556


Read Frequently Asked Questions

In this fast-paced and informative training program, attendees will learn exactly what violates the Fair Debt Collection Practices Act (FDCPA) and other laws that lead to costly fines and judgments. The program will also overview consumer vs. commercial bankruptcy and the differences between Chapter 7, 11 and 13.

"Fair Debt Collection Practices Act - FDCPA, FCRA, Easily-Broken HIPAA, Civil Liability, Bad Check Laws, Promissory Notes, Mini-Miranda Warning" - This course is approved by NASBA (National Association of State Boards of Accountancy). Attendees of Live Webinar are eligible for 1.8 CPE credit up on full completion of the course.

Why Should You Attend:

Doing your job as an A/R professional is hard enough without the threat of lawsuits hanging over your head. But, debtors today have information at their disposal about what you can and cannot do to collect a debt. In a job where one wrong phrase in a collection letter or even your tone of voice over the phone can get you into hot water, you need to be confident and secure that everything you do is legally sound.

Abusive, deceptive, and unfair debt collection practices by many debt collectors led to the enactment of the Fair Debt Collection Practices Act. Anyone trying to collect a business debt on behalf of another must be familiar with who this important law covers as well as its dos-and-don’ts.

This presentation will reveal the critical procedures a debt collector must follow when reaching out to both the debtor and others with whom the collector interacts while engaged in debt collection. Companies across the country are getting hit with massive fines and judgments every day by violating critical federal collection law regulations and guidelines. Unintentional mistakes or not, the courts are bringing down the hammer on companies and individuals.

Learning Objectives:

  • Learn areas of the FDCPA that trip up even veteran collectors
  • Learn Fair Credit Reporting Act issues that can – and will – affect the way you work
  • Learn how easily-broken HIPAA can get you hauled into court
  • What’s your company’s civil liability under the FDCPA?
  • Learn bad check laws that every A/R and sales pro in your company should know
  • Learn how to use promissory notes to get your money sooner rather than later
  • How to use “mini-Miranda” warning to protect yourself and your company in court
  • Overview of consumer vs. commercial bankruptcy and the differences between Chapter 7, 11 and 13
  • How to determine when enough is enough and get tough with your debtors

Areas Covered in the Webinar:

  • Who is a covered ‘debt collector’ – and, who is not
  • The 6 things a debt collector can and cannot do when trying to determine a debtor’s location
  • Three things a debt collector cannot do when communicating directly with the debtor in the absence of consent or a court order
  • What to do if the debtor tells you in writing to leave them alone
  • A half-dozen acts that expressly constitute harassment and abuse
  • How to recognize a false or misleading representation
  • Eight actions that will always be recognized as being unfair or an unconscionable means of collecting or attempting to collect a debt
  • How a debt collector must validate a debt
  • Civil liabilities and administrative enforcement related to the Fair Debt Collection Practices Act
  • Other collection laws

Who Will Benefit:

  • Debt Collectors
  • Accounts Receivable Managers
  • A/ R Personnel
  • Business Owners
  • Anyone who wishes to increase or refresh their knowledge of the Fair Debt Collection Practices Act

Instructor Profile:

David Sanders is considered one of the world’s leading experts in accounting, finance, accounts payable, accounts receivable, budgeting, collections, cost accounting, personal finance, personal income taxes, business taxes, business set up, sales and use taxes, internal controls, inventory management, cycle counting, record keeping and vendor/supplier management. He has conducted approximately 10,000 training sessions, including public seminars, on-sites, company training, chambers of commerce trainings, colleges, videos, CDs and webinars worldwide.

Mr. Sanders is called upon nationally and internationally for his SOX training abilities and to perform, walk through interim testing for core financial processes such as internal controls, fraud detection, internal controls, financial reporting, revenue, inventory, and expenditure testing.

The author of four acclaimed books and over 25 seminar workbooks and numerous webinars, he has a talent for breaking things down into easy to understand steps that can be implemented immediately. He was an endorsed local provider for the Dave Ramsey Show covering the greater Cincinnati and Northern KY area.

Mr. Sanders has a wealth of experience to share that is supported by impeccable financial credentials including over 37 years’ experience in the financial industry. He holds numerous degrees including accounting, business administration and finance. His experience includes accounting manager, corporate controller, CFO, government tax auditor, business consultant, and senior partner with various accounting/ tax/ auditing firms nationally.

We are registered with and adhere to the Statement on Standards for Continuing Professional Education programs of the National Registry of CPE Sponsors. Our registration number is 109066. Please check with the governing body of your license and state for specific CPE requirements. Grievances may be forwarded to the company at 650 620 3961. Grievances may also be forwarded to the National Registry of CPE Sponsors-NASBA, 150 Fourth Avenue North, Suite 700, Nashville, TN 37219-2417, 615-880-4200,, e-mail

Field of Study Minutes CPE
Accounting 90 1.8

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