Supplier Capability Audits - how to tell if a supplier 'gets it.'

Instructor: Jose Mora
Product ID: 700733

recorded version

1x Person - Unlimited viewing for 6 Months
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Recorded Link and Ref. material will be available in My CO Section

Training CD

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CD and Ref. material will be shipped within 15 business days

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This webinar provides a quick way to assess a supplier either before signing the contract, or to decide if the supplier is worth continuing doing business with.


This webinar will provide valuable assistance to medical device and pharmaceutical companies that need to rely on suppliers of key components and services in order to be successful.

Many medical device and pharmaceutical companies depend on suppliers to deliver key components and services on time and with reliable quality. The decision to select a supplier can have a profound effect on the ultimate success of a manufacturer in terms of on-time delivery, meeting specification, avoiding contamination, proper documentation, validated and robust processes, inventory management, component cost, flexibility, and many other factors.

Areas Covered in the seminar:

  • You have 2 hours to visit a supplier. What areas do you cover to determine if this relationship is going to be worth keeping?
  • Is their quality built-in or inspected-in?
  • Can they immediately tell what is going on their production floor?
  • How do they treat their suppliers?
  • What is the "karma" of the place? Do people seem happy to be there?
  • Do they follow their own rules?
  • Do they know what they’re good at - as well as what someone else should be doing?
  • Diagnosis of their production, process validation, equipment, PM, and operations.
  • Diagnosis of lean, flexibility, and effectiveness.

What will Attendees Learn (Key takeaways):

  • How a supplier’s culture and attitude may be the single most important factor in their success and reliability.
  • How to diagnose a supplier’s quality system, document control system, CAPA system, process controls, and other key elements of quality.
  • How well a supplier handles their own supplier and follows its own rules offers key insights into consistency and robust quality.
  • Key factors of lean that drive flexibility, on time delivery and quality.
  • How well and how quickly a supplier knows the status of items on their production floor is one of the main factors in deciding whether to do business.

Who will benefit:
This webinar will provide valuable assistance to medical device and pharmaceutical companies that need to rely on suppliers of key components and services in order to be successful. The employees who will benefit include:

  • Operations managers and personnel
  • Manufacturing engineers and their managers
  • Quality managers and personnel
  • Supply chain and purchasing managers
  • Quality system auditors

Instructor Profile:
Jose Mora, is a Principal Consultant specializing in Manufacturing Engineering and Quality Systems. For over 24 years he has worked in the medical device industry specializing in manufacturing, process development, tooling, and quality systems. Prior to working full time as a consulting partner for Atzari Consulting, Jose served as Director of Manufacturing Engineering at Boston Scientific and as Quality Systems Manager at Stryker Orthopedics, where he introduced process performance, problem solving, and quality system methodologies. During that time he prepared a white paper on the application of lean manufacturing methods to the creation and management of controlled documents and a template for strategic deployment.

Jose led the launch of manufacturing at a start-up urology products company as Director of Manufacturing for UroSurge, Inc. at the University of Iowa

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