ComplianceOnline

GLP and Compliance for a Clinical Laboratory's Incident Management Plan

Instructor: Pamela Tayon Colker 
Product ID: 702752
Training Level: Advanced
  • Duration: 60 Min

recorded version

$229.00
1x Person - Unlimited viewing for 6 Months
(For multiple locations contact Customer Care)
Recorded Link and Ref. material will be available in My CO Section

Training CD

$299.00
One CD is for usage in one location only.
(For multiple locations contact Customer Care)
CD and Ref. material will be shipped within 15 business days

Customer Care

Fax: +1-650-565-8542

Email: customercare@complianceonline.com

Read Frequently Asked Questions

This GLP training will guide you in developing your laboratory's incident management plan to ensure that your laboratory policies and procedures are in compliance and your patients, visitors and staff are protected from accidents or unexpected events.

Why Should You Attend:

Approximately 60% to 80% of the information a physician uses to diagnose and treat patients, comes from Clinical and Anatomic Laboratories. This information need to be timely and as accurate as possible. Many mechanisms are already in place to assure just these outcomes. When potential incidents do arise, a well defined Incident Management Plan is needed.

This session will use the Good Laboratory Practices (GLP) to guide you in the development and maintenance of your laboratory's incident management plan to ensure that your laboratory policies and procedures are in compliance and your patients, visitors and staff are protected from accidents or unexpected events. You will learn how the laboratory’s incident management plan can play a major role in investigating and reducing potential issues. A well developed and maintained Plan can prevent serious legal consequences as well.

Areas Covered in The Webinar:

  • Definitions of Incident Management.
  • Review of the history of “medical errors” leading up to the Incident Management requirements.
  • Explain the two main kinds of incidents that need to be investigated.
  • Show where the Quality Management Plan can aid in identifying potential incidents.
  • What policies and procedures make up the Incident Management Plan.
  • How incidents are identified
  • How to conduct and document a “True Cause Analysis” of the incident.
  • Developing processes to reduce or eliminate future re-occurrences of previous incidents.
  • How to work to foresee future potential incidents.
  • Maintaining appropriate documentation and reports for Hospital Administration.

Who Will Benefit:

Clinical and Anatomic Laboratories will benefit from this training.

  • Administrators of Clinical Laboratories
  • Compliance Officers
  • Quality Assurance Personnel
  • Administrative Laboratory Director and Managers
  • Medical Directors and Pathologists
  • Risk Management Personnel

Instructor Profile:

Pam Tayon Colker,has a degree in Biology from Hollins University, Virginia, and her Medical Technology Internship from Mt. Sinai Medical Center, Miami Beach. She has two MBA's; Human Resources Management, from DePaul University, Chicago, and Information Systems Management, from the University of Tampa.

Pam is a licensed ASCP Medical Technologist and Florida Clinical Laboratory Supervisor with 20 years of managerial experience, with the majority in laboratory consulting, with Health Care Development Services and SCC, SoftComputer. She has also been a Laboratory Director at hospitals in the Chicagoland and Tampa Bay areas.

Pam is the Principal with TC Consult, Inc., a physician office laboratory consulting firm, and Medical Technologist at OneBlood, Inc., formerly Florida Blood Services. She has given breakout sessions at several Clinical Laboratory Management Association Meetings and written articles for CLMA, Advance for Administrators and the American Association of Family Practice.

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Refund Policy

Registrants may cancel up to two working days prior to the course start date and will receive a letter of credit to be used towards a future course up to one year from date of issuance. ComplianceOnline would process/provide refund if the Live Webinar has been cancelled. The attendee could choose between the recorded version of the webinar or refund for any cancelled webinar. Refunds will not be given to participants who do not show up for the webinar. On-Demand Recordings can be requested in exchange.

Webinar may be cancelled due to lack of enrolment or unavoidable factors. Registrants will be notified 24hours in advance if a cancellation occurs. Substitutions can happen any time.

If you have any concern about the content of the webinar and not satisfied please contact us at below email or by call mentioning your feedback for resolution of the matter.

We respect feedback/opinions of our customers which enables us to improve our products and services. To contact us please email customercare@complianceonline.com call +1-888-717-2436 (Toll Free).

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