ComplianceOnline

How to Audit remotely using Online Auditing Techniques

Instructor: Shauna Wilson
Product ID: 702178
  • Duration: 90 Min

recorded version

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Read Frequently Asked Questions

This webinar on Online Auditing Techniques will discuss applicable environments for online auditing, the different types of interactive programs used over the Internet, and how to conduct online audits.

Why Should You Attend:

One third of US based companies have transitioned their manufacturing floors to seventy-two million virtual seats sitting in a worldwide supply chain, changing roles from local hands- on to world-wide consulting in Europe, Asia, or India to resolve product or process issues. For many of these global teams, managing the world-wide supply chain is the foremost objective and scope of the dispersed companies’ ISO 9001 certification.

Virtual auditing presents a host of benefits to companies including: help to solve communication issues because online auditing will streamline and maintain websites, documentation, and record control in the online environment through reoccurring scheduled reviews.

Auditors need to become more familiar on how to communicate virtually to better understand the communication issues affecting these online Quality systems. Often auditors are unaware of how to use collaborative systems for audit purposes, or how to work in teams over the Internet. This session will help auditors gain a better understanding of virtual communication to realize the issues affecting these virtual Quality Management Systems.

Areas Covered in the Seminar:

  • Examine the virtual environment
    • Define the working environment criteria most likely to benefit from online auditing.
    • Apply ISO Standard Elements to remote team global supply chain.
    • Define what sectors are impacted: World Wide Supply Chain Management; Manufacturing and Service.
  • Define the following types of online auditing
    • Traditional site model.
    • Hybrid site model.
    • Online auditing model.
  • Illustrate how online auditing is accomplished
    • Collaborative programs – Synchronous communication.
    • Centralization programs – Asynchronous communication.
  • Discuss the benefits for online auditing
    • Record control and centralization.
    • Reduce your email work load.
    • Understand QMS communication issues associated with working online.

Who Will Benefit:

This webinar will provide new communication skills and tools to remote team members and quality system auditors who are working remotely.

  • Remote team members working in global supply chains
  • Managers responsible for personnel working remotely
  • Trainers, Facilitators
  • Knowledge Managers
  • ISO 9001 Internal Auditors and Consultants
  • Company ownership and top management that drives the ISO 9001 requirement
  • ISO 9001 Consultants
  • VP/Director of Supply Chain & Materials Management
  • CEO and  Senior management
  • Quality / Operations VPs / Directors

Instructor Profile:

Shauna Wilson, President of Amazon Consulting, Inc. has for the past 14 years, focused her consulting talents on performance management, International Standards, and building high performance Internet Teams. With twenty years of Quality field experience in high tech industry, Shauna is an IRCA certified QMS auditor who conducts online internal ISO9001QMS audits for Corporate 500 companies and registration audits (site and online) for Verisys Registrars. She holds a BA in Communication, and an MS in Instruction Design and Performance Management Technologies.

Ms. Wilson published InterneTeaming.com: Tools to Create High Performance Remote Teams. She has presented at ASQ International Conferences since 2002 and her writings have been featured in Quality Progress, The Auditor, and ASTD's InfoLine. Shauna Wilson is the Social Responsibility Chair at 0607 Portland ASQ Section.

Topic Background:

Millions of US workers work remotely for US based companies. Internal auditors, procurement engineers, supervisors and managers are challenged to understand what is occurring in the global supply chain and how to conduct internal audits remotely.   Virtual auditing presents a host of benefits to companies for the following reasons:

  • Online auditing replicates the emerging online workforce's environment.  Auditors need to become more familiar with how to communicate virtually to better understand the communication issues affecting these online Quality Management Systems.
  • Online auditing helps to streamline and maintain website, documentation, and record control in the online environment through reoccurring scheduled reviews.
  • Online auditing reduces costs and is good for environmental sustainability.

In this session, learners will discuss applicable environments for online auditing, the different types of interactive programs used over the Internet, and how to conduct online audits.

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