Implementing Financial Dashboards: Moving Beyond Metrics

Instructor: Chris Doxey
Product ID: 704501
  • Duration: 90 Min

recorded version

1x Person - Unlimited viewing for 6 Months
(For multiple locations contact Customer Care)
Recorded Link and Ref. material will be available in My CO Section

Training CD

One CD is for usage in one location only.
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CD and Ref. material will be shipped within 15 business days

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Read Frequently Asked Questions

This training program will explore how the initiatives that have the most value and result in true continuous improvement efforts are often the ones that are developed by a specific operational area such as accounts payable. If a metrics program is developed by the business owner of an operation, the results will be well defined and will represent the process components very well and will help to drive results. With a real time dashboard, actions can be immediately taken based on the results.

Why Should You Attend:

We measure processes so that we can determine how well things are working and if there are opportunities for improvements. Metrics provide a window of visibility, measure performance, and provide historical trends.

Metrics, dashboards, and tools for financial transactions have been around for years, but they may not have resulted in a call to action for various reasons.

  • Metrics initiatives are often driven by the CEOs and CFOs
  • Metric programs are too difficult to implement and involve manual efforts
  • Results that are somewhat subjective and are questionable
  • Metrics programs are not sponsored
  • The metrics are too numerous and time consuming to report
  • There is no time to analyze the results

It is critical to link metrics to tangible objectives, or project goals, so that the results are not looked upon as only a reporting exercise. The results should drive a call to action as well as continuous process improvements. As an example, within the accounts payable process, we’d like to ensure that the implementation of invoice automation has achieved process efficiencies as well as a reduction in cost per invoice. If the anticipated results are not met, the appropriate action plans need to be established.

Areas Covered in the Webinar:

  • Defining Metrics vs. Dashboards
  • Examples of Financial Metrics
    • Process
    • Performance
  • Developing a Financial Dashboard
    • Cost Saving and Value
    • Transactional Quality
    • Customer Service
    • Controllership
  • Types and Comparisons of Dashboards
  • Q&A

Who Will Benefit:

  • Internal auditors
  • Risk managers
  • Accounts payable directors
  • Procure to pay (P2P) directors
  • Shared service directors
  • Controllers
  • CFOs and CEOs

Instructor Profile:

Chris Doxey, CAPP, CCSA, CICA, CPC, spent most of her career implementing leadership teams and processes in her quest to fight fraud and implement internal controls at Digital Equipment Corporation, Compaq Computer Corporation, and Hewlett Packard. She held senior finance and accounting positions which allowed her to develop and implement standards of internal control for all aspects of financial operations – focusing on the procure to pay (P2P) process. She was recruited to assist WorldCom (MCI) with the implementation of internal controls, policies, and corporate governance in 2003. She developed a program for entity level internal controls, developed ethics training plans and programs, implemented delegation of authority and segregation of duties policies, and systems access controls.

Ms. Doxey uses her background and passion as a management consultant and helps her clients implement internal controls and leading practices across financial operations. She also developed the controller's certification program for the Institute of Finance and Management (IOFM) and the certified procure to pay (P2P) professional program for PayStream Advisors. She is a published author and sought after speaker. She also writes articles, blogs, and whitepapers for professional organizations and solution providers and provides several webinars and presentations throughout the year.

She holds a BA in English, a BS in Accounting, a Master’s in Business Administration, and a Graduate Certificate in Project Management. She is a Certified Accounts Payable Professional (CAPP), holds a Certification in Controls Self-Assessment (CSA), is a Certified Internal Controls Auditor (CICA), and is a Certified Professional Controller (CPC).

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