ComplianceOnline

Course Description:

All of the 2 day seminar content is developed by ISO experts and certified internal auditors with transition training on the new ISO ANNEX SL structure and many years of experience in implementing ISO based Quality Management Systems.

Day 1

Discover the ANNEX SL structure of the new ISO Standard 9001:2015 version and its content, its principles, its requirements and the stakes. By taking this two day seminar, you will learn in day one how to apply all new changes of ISO 9001:2015 for best practice implementing or effective transitioning your existing QMS to the new requirements of ISO 9001:2015. Topics include interpretation and implementation guidance on all new clauses, e.g. Context of the organization, "Risk based Thinking", Knowledge management, etc…

This "Hands On" Seminar includes valuable worksheet handouts for effective development of ISO 9001:2015 based QMS structures, inclusive a ISO 9001:2015 based 300 question strong Internal Audit Checklist on all aspects of ISO 9001:2015 based clauses, Transition Guidance, instructions on how to audit the New Standard, Questions and Answers, Clause Map ISO 9001:2008 to ISO 9001:2015, Copy of all Seminar Presentation Slides, valuable Forms/Records Templates for easy customization and Student Participation Certificates.

Day 2

Discover the ISO standard 14 001:2015 version and its content, its principles, its requirements and the stakes. By taking this two day seminar you will learn in day two how to get used to the environmental approach in ISO 14001:2015, its environmental management system (EMS), its process approach, risk-based thinking, all new environmental terminologies, EMS continual improvement concepts, and useful tools for ISO 14 001 certification preparation, whether you are transitioning or starting out new with ISO 14001:2015. The seminar covers all important and new elements of an ISO 14001:2015 based environmental management system, inclusive how to establish an environmental policy, all new management commitment modalities, EMS program implementation best practice, continual improvement and how to successfully conduct ISO 14001:2015 based management reviews and internal audits for your EMS, based on the new ISO ANNEX SL structure.

This "Hands On" Seminar includes valuable worksheet handouts for effective development of ISO 14001:2015 based EMS structures, inclusive a ISO 14001:2015 based 300 question strong Internal Audit Checklist on all aspects of ISO 14001:2015 based clauses, Transition Guidance, instructions on how to audit the New Standard, Questions and Answers, Clause Map ISO 14001:2004 to ISO 14001:2015, Copy of all Seminar Presentation Slides, valuable Forms/Records Templates for easy customization and Participation Certificates. Participants will also learn how to combine ISO 14001:2015 with ISO 9001:2015 into an Integrated Management System (IMS).

Seminar Benefits:

  • Cost effective way to gain valuable insight on Implementation Best Practice of the new Standards ISO 9001:2015 / 14001:2015
  • Realistic and comprehensive instructions on the new ISO standards ISO 9001:2015 and ISO 14001:2015, that illustrate all compliance issues and effective best practice for establishing or transitioning to the new standards.
  • Receive comprehensive guidance on how to apply all new clauses of these two new standards and maximize effective implementation by applying pre-formulated QMS worksheet templates as seminar handouts for effective post-seminar implementation, inclusive guidance on internal auditing the new standards and preparation for ISO Third party audits.


Learning Objectives:

ISO Standard 9001:2015 - After taking this seminar, participants will be able to understand:

  • Understand all changes that has become effective with the new standard
  • The increased focus on the process approach that serves as the foundation of ISO 9001 Quality Management Systems (QMS)
  • How to apply management’s increased responsibility for market and risk analysis
  • Learn how to manage the need to incorporate customer needs/expectations into your QMS
  • Apply “Risk-based thinking” - Risk assessment/mitigation Best Practice strategies
  • Understand the importance of collection Voice-of-the-Customer data
  • Learn how to apply all new Internal Auditing implications of the new standard ISO 9001:2015
  • Achieve Best Practice Guidance for effective preparation for upcoming ISO Third Party Certification/Transition Audits

ISO Standard 14001:2015 - After taking this seminar, participants will be able to understand:

  • Understand ISO 14001:2015 Environmental Management System (EMS) requirements and principles, and their application
  • Learn all Environmental management system principles and their application based on the new ISO ANNEX SL structure

Seminar Fee Includes:

Lunch
AM-PM Tea/Coffee
Seminar Material
USB with seminar presentation
Hard copy of presentation
Attendance Certificate
$100 Gift Cert for next seminar

  • Assess all requirements of the auditable ISO 14001:2015 environmental management system standard
  • Learn all legal and process-specific requirements dealing with environmental protection, pollution prevention and resource efficiency based on the new ISO 14001:2015 principles
  • Understanding of all customer and interested parties agreements
  • Understanding of environmental techniques sufficient to enable internal auditors to examine the management system and generate appropriate audit findings and conclusions inclusive Risk techniques for determining risk (e.g. environmental aspects/impact evaluation, including methods for evaluating significance), Life cycle assessment, Environmental performance evaluation, Pollution control and sustainability practices based on the new principles of ISO 14001:2015 (e.g. best available technique assessment for pollution control or energy efficiency and other valuable templates as seminar handouts).


Who Will Benefit:

  • Quality Managers, Quality Professionals/Consultants
  • ISO Coordinators/Quality Management Representatives
  • EMS Coordinators/EMS Representatives
  • Internal Auditors, Engineers and Supervisors involved in ISO QMS/EMS Implementation
  • Management Decision Makers, CEO's, who want to start implementing a QMS based on ISO 9001:2015 and/or 14001:2015
  • Employees leading the effort of upgrading QMS from ISO 9001:2008 to ISO 9001:2015 and/or ISO 14001:2004 to ISO 14001:2015
  • Anyone interested in the latest development in the field of Quality/Environmental System Management
  • All industries and public sectors decision makers




Course Outline:

Day One (8:30 AM – 4:30 PM) Day Two (8:30 AM – 4:30 PM)

(ISO 9001:2015 QMS related)

Best Practice implementation or transitioning to the new ISO Standard ISO 9001:2015 and ISO 14001:2015

8:30-8:45 Meet & Greet

8:45-10:00: ISO 9001:2015 and ISO 14001:2015 Standard Key Changes based on ISO ANNEX SL

  • Seminar Agenda / Introduction, General reasons for ISO Revision, Annex SL, ISO Key Changes, ISO Terminology Changes
  • ISO 9001:2008/2015 Standard Comparison
  • Aim of an ISO 9001:2015 based Quality Management System
  • Success Factors & IMS Integrated Management System
  • ISO 14001:2004/2015 Standard Comparison
  • Requirement Changes, Clause Structure, Requirement Grouping, Timelines
  • Aim of an ISO 14001:2015 based Environmental Management System
  • Success Factors & IMS Integrated Management System

10:00-11:30: Defining and Organizing the ISO 9001:2015 Implementation Project

  • Clause by Clause Interpretation/Comparison of the new ISO 9001:2015 requirements to ISO 9001:2008
  • Compliance Best Practice - Implementation strategies for the new ISO 9001:2015
  • Planning a “Get Well” ISO Third Party Audit Certification Program

11:30-12:00: Quality Management System Implementation based on ISO 9001:2015

  • New Top Management Responsibilities / Guidance for implementation
  • ISO QMS Project Team / Internal Auditor Management

12:00-1:00: Lunch

1:00-1:30: Implementing all new ISO 9001:2015 Clauses into an effective Quality Management System

  • Clarifying QMS Scope (Exclusions), QMS Policy and efficient QMS Objectives development
  • How to develop Key Performance Indicators (KPI) for Quality Management System performance
  • ISO 9001:2015 QMS Process Approach and KPI to all Business activities alignment

1:30-2:30: Quality Management System – ISO 9001:2015 Standard Operating Procedure/Records development

  • Development of ISO 9001:2015 compliant “Documented Information”
  • New ISO requirements for Change & Knowledge Management
  • Required Records Keeping Plan based on the new ISO 9001:2015
  • Tracking of QMS Performance
  • ISO 9001:2015 compliant Management Review activities

2:30-3:30: The new “holistic” Compliance & Quality Control System

  • ISO 9001:2015 compliant Risk Analysis/Management & Contingency/Continuity Planning
  • ISO 9001:2015 based Closed Loop Nonconformities Management/Root Cause Analysis/Corrective Action System
  • Internal Auditing of ISO 9001:2015 (Application of ISO 9001:2015 compliant comprehensive Internal Audit Checklist)

3:30-4:30: Introduction ISO 9001:2015 compliant Worksheet Templates / Activities

  • Context of the Organization & Internal/External Interested Parties Worksheet template
  • Holistic organization wide Risk Analysis/Assessment Planning Worksheet
  • ISO 9001:2015 compliant Management Review Minutes template / Worksheet
  • Methods for Supplier evaluation (Material Quality Index / Service Quality Index Templates for new enlistment & annual evaluation)
  • Internal & External Customer Satisfaction Survey template Worksheets
  • Customizable Standard Operating Procedure Worksheets suitable for ISO 9001:2015 compliance
  • Methods for transitioning of templates into electronic QMS tracking systems

(ISO 14001:2015 EMS related)

8:30-9:00: Meet & Greet

  • Introduction – the new ISO 14001:2015
  • Reasons for ISO Revision to ISO 14001:2015, Annex SL,
  • EMS Key Changes, EMS Terminology Changes

9:00-9:30: Environmental Management System based on ISO 14001:2014 (EMS)

  • Scope of the EMS
  • Leadership and commitment/Environmental Policy/Roles, responsibilities and authorities
  • Environmental Objectives/KPI’s
  • How to establish, implement and maintain an environmental Policy/KPI’s

9:30-11:00: ISO 14001:2015 New Clause by Clause interpretation & Implementation

  • Increased strategic risk planning process within ISO 14001:2015
  • Enhanced promotion of environmental matters
  • The shift to focus on environmental performance
  • Highlighting an organization’s policy commitment to reduce emissions
  • Effluents & waste management
  • Extended Lifecycle thinking
  • New requirements for recognizing changing technologies
  • New communication and documentation requirements

11:00-12:00: EMS Operational Support

  • Planning Resources & EMS Control System
  • Emergency Situations
  • EMS Monitoring, measurement, analysis and evaluation of the EMS
  • EMS Emergency preparedness and response
  • Establishing Norms of new Behavior based on ISO 14001:2015
  • Documented information determined as necessary for the effectiveness of the EMS

12:00-1:00: Lunch

1:00-2:00: Quality Management System – ISO 14001:2015 Standard Operating Procedure/Records development

  • Development of ISO 14001:2015 compliant “Documented Information”
  • New ISO requirements for Change & Knowledge Management
  • Required Records Keeping Plan based on the new ISO 14001:2015
  • Tracking of EMS Performance
  • ISO 14001:2015 compliant Management Review activities

2:00-2:30: The new “holistic” EMS Compliance & Quality Control System

  • ISO 14001:2015 compliant Risk Analysis/Management & Contingency/Continuity Planning
  • ISO 14001:2015 based Closed Loop Nonconformities Management/Root Cause Analysis/Corrective Action System
  • Internal Auditing of ISO 14001:2015 (Application of ISO 14001:2015 compliant comprehensive Internal Audit Checklist)

2:30-3:30: Introduction ISO 14001:2015 compliant Worksheet Templates / Activities

  • EMS Context of the Organization & Internal/External Interested Parties Worksheet template
  • Holistic organization wide EMS Risk Analysis/Assessment Planning Worksheet
  • ISO 14001:2015 compliant Management Review Minutes template / Worksheet
  • Customizable Standard Operating Procedure Worksheets suitable for ISO 14001:2015 compliance
  • Methods for transitioning of templates into electronic QMS tracking systems
  • Q&A

3:30-4:30: Development of Integrated Management System (IMS) with ISO 9001:2015 & ISO 14001:2015

  • Integrated Management System (IMS) Best Practice
  • IMS Quality Manual Harmonization ISO 9001:2015/ISO 14001:2015
  • IMS Combined Auditing (With Auditing Checklist templates)
  • Presenting Integrated Management System Manual to ISO Third Party Audit Registrars
  • Seminar Test Questionnaire for Participants (On Request)
  • Distribution of Seminar Handouts/template CD/Worksheets Binder
  • Attendance Certificate handout





Meet Your Instructors

Robert Jasper
ISO Quality Management Auditor, ISO Consultant for ISO 9001:2015 Transition, ISO Certification, Consultant

Robert Jasper is the Founder and the Head Consultant of the brand The Art of Quality Consulting, a consulting firm specializing in result based Quality Management Consulting. Over the last decade, Robert has trained and consulted organizations of all sizes and various industries to develop, implement, and certify their QMS systems successfully. His QMS training style is effective, collaborative and focused on simplification of all ISO matters. As certified Auditor for ISO 9001 and ISO 14001 Quality Management Systems he knows both sides of the equation and as ISO Implementation Consultant he brings this valuable knowledge into his seminars to the benefit of all seminar participants. Robert is a certified ISO 9001:2015 transition trainer, based on training provided by EXEMPLAR GLOBAL (formerly known as RABQSA), an international recognized authority body in all ISO matters providing professional credentialing programs and training certification programs. Robert is also the author of the upcoming book “HIGH PERFORMANCE ISO based Quality Management Systems”, which elaborates how organizations of all sizes can use the new ISO standard ANNEX SL principles and requirements to create organizational performance improvement. The book is about to be released in early 2016.





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