Legal and Effective Behavioral Interviewing

Instructor: Judi Clements
Product ID: 702416
  • Duration: 60 Min

recorded version

1x Person - Unlimited viewing for 6 Months
(For multiple locations contact Customer Care)
Recorded Link and Ref. material will be available in My CO Section

Training CD

One CD is for usage in one location only.
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CD and Ref. material will be shipped within 15 business days

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In this webinar, HR professionals, and managers can learn how to prepare, conduct, and evaluate behavioral interviews when hiring or promoting employees; to eliminate subjective hiring decisions and increase effectiveness and validity in the selection process while following legal guidelines.

Course "Legal and Effective Behavioral Interviewing" has been pre-approved by HRCI as eligible for 1 credits towards a participant's recertification upon full completion.
“The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program”.

Why Should You Attend:

Have you ever been completely blind-sided by a job candidate? In the interview he seemed perfect; once hired, he was a disaster.

In this program, Judi addresses both the art and science of effective behavior interviewing. You’ll learn how to prepare for an interview and ask behavior-based questions that enable you to determine the candidate’s abilities based on their past performance. We will discuss how to resist the allure of the flashy job candidate who looks and sounds good in the interview, but turns out to deliver much less on the job. You’ll learn how to avoid the mistake of dismissing quiet candidates just because they don’t make a great first impression. You’ll also learn how to work with a panel of raters to come up with an objective measurement tool that uses past behavior as the best predictor of future workplace performance.

Areas Covered in the Webinar:

  • Determine the interview format and select the interviewers.
  • Define the required selection criteria.
  • Prepare the interview questions and interview guide.
  • Avoid illegal or leading questions.
  • Assign interview roles & the order of the questions (if team interview).
  • Ask questions based on the resume.
  • Ask behavior based questions.
  • Ask spin-off questions.
  • Answer the candidate's questions.
  • Take effective interview notes.
  • Avoid interviewer traps.
  • Close the interview on the right note.
  • Utilize objective evaluation tools.

Who Will Benefit:

  • Managers
  • Supervisors
  • Human Resource Professionals
  • Shift Leaders
  • Sales & Marketing Professionals
  • Customer Service Professionals
  • Executives
  • Development Directors
  • Office Managers

Instructor Profile:

Judi Clements, President of Judi Clements Training & Development, in Clifton Park, NY, is a veteran training professional who offers training, coaching and webinars in the areas of management, communication, professional development, and customer service. Judi is a frequently sought after conference speaker who offers cutting-edge programs with a “laugh-while-you-learn” approach. She is a New York State certified teacher, trained mediator, and qualified Myers Briggs ® Personality Type expert. She is a recipient of the American Society of Training & Development’s “Corporate Trainer of the Year” award and the Girl Scouts’ “Outstanding Community Leader” award. Visit her on You Tube. Facebook, Linkedin, and Twitter.

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