ComplianceOnline

"Operations Risk Management and Mitigation - from Assessment to Implementation" - This course is approved by NASBA (National Association of State Boards of Accountancy). Seminar attendees are eligible for 16.5 CPE credits upon completion of this workshop.

We are registered with and adhere to the Statement on Standards for Continuing Professional Education programs of the National Registry of CPE Sponsors. Our registration number is 109066. Please check with the governing body of your license and state for specific CPE requirements. Grievances may be forwarded to the company at 650 620 3961. Grievances may also be forwarded to the National Registry of CPE Sponsors-NASBA, 150 Fourth Avenue North, Suite 700, Nashville, TN 37219-2417, 615-880-4200, www.learningmarket.org, e-mail cpe@nasba.org.

Aims

Recently, a series of headline-grabbing operational risk incidents at banks, other financial institutions and even regulators have again brought the issue of operational risk management to the forefront of the agendas of CEOs, CROs, risk managers and internal and external auditors alike. These incidents are wide ranging and flow from bank ATM collapses, bank operating system failures, regulatory settlements in the ongoing US sub-prime mortgage saga, rogue traders and the connected risk managers who either missed or were willfully blind to all the warning signs.

As the size and complexity of financial institutions have increased, so too have the challenges of understanding and reducing operational risks down to truly manageable levels. Increased regulatory concern and scrutiny have also increased the cost of operational risk events in the shape of outright financial loss, regulatory fines and declining customer confidence

Operational Risk Management (ORM) is an effective tool for not only maintaining but increasing, bank profits, shareholder value, public perceptions and goodwill. Executed properly, improvements in ORM can lead to substantial financial, reputational and regulatory benefits – all this adds to increased profitability, greater financial stability and improved customer satisfaction. But to achieve these gains, financial institutions must apply a consistent and comprehensive approach to managing their operational risks. They must also understand that this approach is fundamentally different from the approaches that they use in managing market, credit and liquidity risks.

Bad Operational Risk Management has a severely negative effect on financial institutions in four very clear ways:

  1. Actual operational risk losses are a direct hit to the income statement.
  2. The market punishes companies, via the stock price, for operational risk failures and this loss could well exceed the actual financial loss experienced.
  3. Lowered Credit Ratings, which raises the institutions cost of borrowing money in the marketplace.
  4. Operational risk failures can vastly increase the cost of compliance by raising the level of regulatory scrutiny and complexity not to mention substantial penalties.

All too often banks have seen the need to effectively manage their operational risks as simply an issue of complying with what the bank regulator requires, rather than a disciplined process that serves to not only ensure a banks survival but which can, in the long run, contribute to that bank’s financial fortune.

Implementing an effective Operational Risk Management routine is a complex process. At its core is an understanding of what Operations Risk is and how it can be managed. This course is an intensive introduction to Operations Risk management and mitigation. It is designed to provide a practical “hands-on” approach to participants which will furnish them with all the tools and techniques they need to begin implementing what they have learned as soon as they return to the office.

The underlying course philosophy is to move the participants beyond the largely theoretical international compliance requirements for operations risk (such as contained in the Basel Accords), and into an understanding of the practice of operations risk management and an ability to actually implement these procedures.

Objectives

The objectives of this training course is to provide all staff, irrespective of whether they work in the front-, middle- or back-office, with a sound foundation in the theory and practice of Operational Risk Management. This training is provided in a practical "hands-on" manner that allows them to implement what they have learned easily and effectively.

What this course covers

This course provides a complete structured package for learning in all main aspects of the subject of Operational Risk. It will enable participants to prepare and manage the planning and implementation of operational risk management processes in their bank/ financial institution or firm.

Operations Risk -
Active Management & Compliance


Which organizations should attend?
  • Commercial Banks
  • Central Banks
  • Investment Banks
  • Asset management firms' representatives
  • Pension funds
  • Hedge funds
  • Leasing companies
  • Insurance companies
  • Fund managers
  • Other financial institutions


Who should attend the Course?
  • Financial Officers
  • Risk Officers
  • Internal Auditors
  • Operational Risk Managers
  • Staff with roles and responsibilities in operational risk in risk management departments, businesses and central departments
  • All front-, middle- and back-office staff in operational roles
  • This course is not restricted to management staff alone but to all staff who are required to be “Operational Risk” aware

Key objectives and learning outcomes

The aim of the course is to provide:

  • Illustrate risk in all its facets
  • What the Basel Accords say about operational risk and its mitigation
  • Listing operational risk techniques for assessing, managing and mitigating operational risk
  • A link between ORM theory and practice
  • A clear road-map on how to implement an ORM structure in practice in a banking organization

Methodology

This training course uses a combination of prepared tuition, examples, discussions, exercises and case studies. Most importantly it will offer participants, opportunities to share experiences and plan work within small working groups, providing practice in the application of the techniques and tools generating active participation.

Field of Study:

  • Management Advisory Services: 7 CPE Credits
  • Economics: 2 CPE Credits
  • Auditing: 1 CPE Credit
  • Business Management and Organization: 1 CPE Credit
  • Computer Science: 1 CPE Credit
  • Production: 1 CPE Credit
  • Regulatory Ethics: 1 CPE Credit
  • Specialized Knowledge and Applications: 1 CPE Credit
  • Statistics: 1 CPE Credit
  • Social Environment of Business: 0.5 CPE Credit
  • Total CPE credits earned in this seminar: 16.5 CPE Credits
Seminar Fee Includes:
Lunch
AM-PM Tea/Coffee
Seminar Material
USB with seminar presentation
Hard copy of presentation
Attendance Certificate
$100 Gift Cert for next seminar
Register by phone or need assistance? Call +1-888-717-2436 Register Now Download Brochure
Day 01(8:30 AM - 5:30 PM)
  • 08.30 am - 09.00 am: Registration
  • 09.00 AM: Session Start
  • THE WHY, HOW & WHAT OF OPERATIONAL RISK
  • What is risk?
    • Operational Risk – The big picture
    • A short history of risk
    • Dimension & drivers of risk management
    • Business drivers
    • Regulatory drivers
    • Rating Agencies & risk
    • Cross-border implications
    • What is the value of Operational Risk Management?
  • Risk Types
    • How we categorize risks
    • What is covered under Basel II?
    • Risk categories
    • Basel’s risk coverage
    • Operational risk categorization
    • The financial risk management environment
    • The operational risk management environment
    • The technical Implications of operations risk management
  • Risk & Capital - An Introduction to Basel I, II and III
    • What is capital?
    • Capital in financial institutions
    • The BIS capital standards
    • Basel’s three pillars
    • Basle’s operational risk options
    • Implementation considerations
    • Implementation of Basel
    • The Pillar II maze
    • Implementation issues
  • Managing Operations Risk
    • The governance process
    • Setting risk management objectives
    • Building a risk culture
    • Examples of a staff risk culture
    • Examples of management risk culture
    • Why are risk cultures important?
    • Compliance requirements
    • Operational risk – definition and examples
    • Enterprise Risk Management
    • Key elements in managing operations risk
    • A selection of case studies to illustrate the material covered
    • The banking activity framework - the “Top-Down” approach of the BIS
    • Main areas affected by operational risk
    • Key Risk Factors
  • Operational Risk –Practical Examples
    • Participants are led through a series of operational risk failures in recent years aimed a illustrating the wide variety of operational risks that can be encountered.
    • Case Study: We take detailed look at the 2007, US$ 7.2 billion loss at SocGen, its causes, the key warning signals that were overlooked, and the consequences for the financial industry.
  • Key Elements in Managing Operational Risk
    • The core issues in managing operational risk
    • Risk Analysis
    • Determining the “Risk Appetite”
    • Risk impact/ Event frequency
    • Impact vs. Probability
    • A generic case study
  • Operational Risk Financing
    • Risk financing
    • Optimizing risk & reward
    • The cost of risk
    • The operational risk financing program
    • Operational risk financing mechanisms
    • How financing methods are applied
  • Methods & Models
    • Measurement methods
    • The Loss Modeling Method
    • Monte Carlo simulations
    • Operational risk & bank strategy
    • Quantitative & Qualitative approaches
    • Key Risk Indicators (KRIs)
    • Operational risk & the business cycle
    • Problems in identifying operational risks
  • COSO ERM Framework
    • COSO - an integrated risk management framework
    • The COSO framework
    • Codification of the 17 COSO Principles
  • The Black Swan
    • The challenges of outlier events for contingency planners
    • Understanding a “Black Swan” event and its principal characteristics.
    • We examine the nature of a Black Swan event
    • Challenges for Planners, Strategists and CEOs.
    • How can you mitigate a Black Swan event?
    • Case Study: Can recent outlier events, like the eruption of Iceland’s Eyjafjallajökull volcano, the Deepwater Horizon catastrophe and the Japanese Tsunami be seen as black swan events? Gain a deeper insight into some of the subtleties of operational risk in the real world.
  • Operations Risk & Basel (II and III)
    • The BIS definition of operational risk
    • BIS standards for managing operational risk
    • Basic Indicator Approach (BIA)
    • Business Lines Approach
    • Advanced Measurement Approaches (AMA)
    • Loss event types
    • Criteria for the Advanced Measurement Approach
  • All Basel material is current and up-to-date in terms of current BIS developments

  • Managing Operations Risk under Basel - A “Hands-on” approach
    • Basel Standards
    • Basel’s’ three approaches
  • "Sound Practices for the Management and Supervision of Operational Risk"
    • Principles for the management of operational risk
    • Sound operational risk governance
    • Each of the 11 Principles are examined in terms of their content, meaning and implementation factors
    • Responsibilities
Day 02(8:30 AM - 5:00 PM)
  • IMPLEMENTATION
  • Developing an appropriate Risk Management Environment
    • Policy & structure
    • Developing an appropriate risk management environment
    • Implementation
    • Mapping risks to controls
    • Understanding risks, goals and priorities
    • Prioritizing risk based on probability & impact
    • Establishing responsibilities for risk management
    • Mapping risk strategies to categories of control
    • Designing & Documenting specific controls
    • Implementing risk management controls
  • Defining the Categories of Operational Risks

      We examine the BIS categories of operation risk in terms of specific examples. The categories covered are:

    • Internal Fraud
    • External Fraud
    • Employment Practices and Workplace Safety
    • Clients, Products & Business Practices
    • Damage to Physical Assets
    • Execution, Delivery & Process Management
    • Business Disruption & System Failures
  • Products & Operations Risk
    • Case Study: The US Sub-Prime Mortgage Crisis
    • The 2008 Global financial crisis was triggered by the Sub-Prime Mortgage problem in the United States. This case study clearly illustrates how insufficient or total lack of attention to Operations Risk in the detail and stress testing of the Mortgage Product, its various derivatives as well as the processes and operations led to financial meltdown in the US and its contagion across the globe.
  • MANAGING OPERATIONS RISK – TOOLS & TECHNIQUES
    • Causes & Consequences – The Bow Tie
      • The math of operational risk management
      • Causes & consequences of loss events and what they tell us
      • The Bow Tie Diagram – building and using this method to create effective operational risk management controls
  • Methods for Assessing Operational Risks
    • Four basic assessment methods
    • Loss data collection (internal & external)
    • Using loss data
    • Internal data
    • External data
    • Scenario analysis
    • Using scenarios
    • Tabletop/ Desktop exercises
    • Making tabletop exercise effective
    • Why exercise? Why use scenarios?
    • Statistical techniques
    • Desktop Exercise: Scenarios form the basis for a desktop exercise in which participants use and develop their newfound operational risk management skills to work through the simulation of a real risk event.
  • A Risk Assessment Model
    • The process
    • Environmental survey
    • Technology inventory
    • Identifying & assessing the operational risks (including an illustrative operations risk management plan)
    • Minimum control requirements
    • Risk identification tools
  • Current Operations Risk Management Themes in Banking
  • New technologies and practices are changing the nature of bank operational risk in many dramatic ways. In this section we explore a selection of current “risk themes” and get to grips with how the operations risk profile is changing in the constant struggle between profit and prudence.

    This is a fast changing area and this section of the course is being constantly updated.

  • Closing CASE STUDY
    • Kweku Adoboli – from rising star to rogue trader
    • This case study on a recent event provides an in-depth examination of operational risk management failures resulted in substantial losses to UBS. We look at what went wrong and why and what lessons can be learned from this series of events.

      Why and how were the lessons of the 2007 SocGen event ignored?

      Included in this case study we have a special section on rogue traders generally in which we deal with issues such as;

    • The psychology of the rogue trader
    • Types of traders
    • The FSA investigation and their findings
    • Ranking Adoboli in the rogue traders league
  • 4:00 pm -4:30 pm - Course Wrap-up
Register by phone or need assistance? Call +1-888-717-2436 Register Now Download Brochure
Richard Barr

Richard Barr
Operational Risk & Back Office Specialist

Richard Barr , holds a B.S. in International Business Administration from San Jose State University in California. His professional experience spans over 23 years, 5 of which were spent with Wells Fargo Bank. Another 5 were spent honing his global banking skills, when Richard was intimately involved with International Trade Finance, Real Time Gross Settlement and Cross Border Banking. The past 14 years have been in the private and high-tech sectors providing high-level consulting services, business analysis, project management and training to a wide range of banking clientele across the globe.

Richard has also filled the role of advisor to central banks on payment systems and technical payments issues. Furthermore, key staff members from the Bank of England, South African Reserve Bank, Central Bank of Ireland, Bank Indonesia, European Central Bank and Bank of Portugal have attended training sessions presented by Richard.

Register by phone or need assistance? Call +1-888-717-2436 Register Now Download Brochure

Register Now

Online using Credit card


Get the Invitation
Pre-Register yourself and get the official Invite when venue and dates are announced for this seminar.
Call here to register +1-888-717-2436 or email at customercare@complianceonline.com

Other Registration Option

By order form / PO#

Payment Mode

By Check -
Pay your check to (payee name) “MetricStream Inc” our parent company and Mail the check to:

ComplianceOnline (MetricStream, Inc),
2479 East Bayshore Road Suite 200
Palo Alto, CA 94303
USA

By Wire -

Register / Pay by Wire Transfer

Please contact us to get details of wire transfer option.

Terms & Conditions to Register for the Seminar/Conference/Event

Your registration for the seminar is subject to following terms and conditions. If you need any clarification before registering for this seminar please call us @ +1-888-717-2436 or email us @ customercare@complianceonline.com

Payment:
Payment is required 2 days before the date of the conference. We accept American Express, Visa and MasterCard. Make checks payable to MetricStream Inc. (our parent company).

Cancellations and substitutions:
Written cancellations through fax or email (from the person who has registered for this conference) received at least 10 calendar days prior to the start date of the event will receive a refund - less a $300 administration fee. No cancellations will be accepted - nor refunds issued - within 10 calendar days before the start date of the event.

On request by email or fax (before the seminar) a credit for the amount paid minus administration fees ($300) will be transferred to any future ComplianceOnline event and a credit note will be issued.

Substitutions may be made at any time. No-shows will be charged the full amount.

We discourage onsite registrations, however if you wish to register onsite, payment to happen through credit card immediately or check to be submitted onsite. Conference material will be given on the spot if it is available after distributing to other attendees. In case it is not available, we will send the material after the conference is over.

In the event ComplianceOnline cancels the seminar, ComplianceOnline is not responsible for any airfare, hotel, other costs or losses incurred by registrants. Some topics and speakers may be subject to change without notice.

Attendance confirmation and documents to carry to the seminar venue:
After we receive the payment from the registered attendee, an electronic event pass will be sent to the email address associated with the registrant 5 working days before the seminar date. Please bring the pass to the venue of the event.

Conference photograph / video:
By registering and attending ComplianceOnline conference, you agree to have your photographs or videos taken at the conference venue and you do not have any objections to ComplianceOnline using these photos and videos for marketing, archiving or any other conference related activities. You agree to release ComplianceOnline from any kind of claims arising out of copyright or privacy violations.

Testimonials

See What People Say About Us

This was a well-organized event. The speaker was very informative and the seminar was covering great real life examples that kept everyone engaged. ComplianceOnline is very helpful and it has a professional approach in conducting regulatory trainings.

Third Party Vendor Management Lead,

JPMorgan Chase

The seminar was very informational and the material is very useful in implementing risk assessment program in organizations.

Cash Management Operations Assistant Manager,

Flushing Bank

Instructor was highly knowledgeable and the subjects were well chosen.

Audit Supervisor,

Flushing Bank

Richard did a great job and topics related to operations risk structures and frameworks were highly useful.

Manager,

Discover Home Loans, Inc.

This was a very informative seminar. The presenter had thorough knowledge on the subject. He was providing good examples on each topic as he went through the program.

Deposit Operations Manager, AVP,

Flushing Bank

It was a good introduction into risk assessment.

AVP, Risk Management,

MB Financial Bank

Richard was very knowledgeable on the topic.

Assistant Vice President,

Branch Operations Team Leader,

Flushing Bank

Real world examples discussed during the seminar was beneficial.

VP of Operations,

Southwest Securities

This seminar was very informative and the speaker was very knowledgeable. Case studies discussed were highly useful.

Assistant Security Officer,

Flushing Bank

Seminar was very informative. Most of the topics were valuable to me. It has given me more confidence to carry out my role with major rigor. ComplianceOnline provided great customer service.

Operational Risk Analyst,

American Express

It was a very interactive seminar. Excellent participant involvement across the whole group. Support material provided was very useful.

Senior Consultant-Office of Chief Compliance Officer,

National Australia Bank Limited

Seminar was very helpful and I have learnt a lot. This is my first seminar so it is hard to compare. However, I am confident that I can go back to my job and apply some of these course modules to my operational job duties.

Risk Manager,

Ezypay

Presenter is very knowledgeable. He made the seminar a fun place to learn. He took the fairly dry subject matter - risk management - and made it interesting and relevant.

Senior Manager,

Macquarie Group Limited

All topics were relevant to me. I liked the case studies and discussions between the speaker and other participants.

Consultant Management Assurance & Risk,

National Australia Bank Limited

It was a very good seminar. I enjoyed listening to the real life stories linked to the topics from the presenter and also fellow attendees. This course has helped in building networks. It has given me a good insight on how I can add value to work with our operation risk manager.

Operations Manager,

National Australia Bank Limited

It was a very interactive seminar. Richard is very knowledgeable and experienced.

Executive Manager-Group Assurance,

Westpac

I thoroughly enjoyed the seminar. All the topics were useful for me.

Operational Risk Advisor - Channel,

Deposits and Network,

Suncorp Bank

Richard is very knowledgeable. He was very engaging and utilized great presentation skills.

Senior Manager,

Macquarie Group Limited

Speaker was excellent. He conveyed the content in a practical, simple method. Support material provided is very useful.

Head of Risk and Compliance,

Pepper Australia Pty Ltd

All topics were valuable to me. Richard was very good. I enjoyed the seminar.

Risk & Controls Advisor,

Suncorp Bank

Seminar was well organized by ComplianceOnline. All the topics were useful to me. I thoroughly enjoyed the seminar.

Portfolio Risk Analyst,

Teachers Mutual Bank

This course provided good insights into key risk indicators. Case studies were interesting and relevant. Presenter was very experienced.

Assurance Officer,

ANZ E*TRADE

Most of the course topics were valuable to me. Richard is very knowledgeable. He was able to relate the principles of the course to modern day scenarios.

Operations Manager,

National Australia Bank Limited

It was a very good seminar. All topics were interesting.

Supervisor,

Mizuho Bank Ltd

It was a very interesting seminar. All the topics were valuable to me. Presenter was very engaging and knowledgeable.

Group Risk Manager,

HCF

Register by phone or need assistance? Call +1-888-717-2436 Register Now Download Brochure
Media Partners
Platinum Partner
  • Logo on name cards
  • Logo placement on the podium
  • Logo on the lanyards for all speakers
  • Exclusive stall at the entrance
  • A full page brochure advert
  • Moving banner ad on the website
Gold Partner
  • Logo on promotional email campaign
  • Logo on name cards
  • A half page brochure advert
  • Exclusive stall at the entrance
  • A quarter page brochure advert
  • Moving banner ad on the website
Silver Partner
  • Logo on name cards
  • Logo placement on the podium
  • Logo on the lanyards for all speakers
  • Exclusive stall at the entrance
  • A full page brochure advert
  • Moving banner ad on the website
Bronze Partner
  • Logo on promotional email campaign
  • Logo on name cards
  • A half page brochure advert
  • Exclusive stall at the entrance
  • A quarter page brochure advert

If you wish to partner with us for this event please contact us: partner@complianceonline.com or call us: +1-888-717-2436.

Sponsors
Platinum Partner
  • Logo on name cards
  • Logo placement on the podium
  • Logo on the lanyards for all speakers
  • Exclusive stall at the entrance
  • A full page brochure advert
Gold Partner
  • Logo on promotional email campaign
  • Logo on name cards
  • A half page brochure advert
  • Exclusive stall at the entrance
  • A quarter page brochure advert
  • Moving banner ad on the website
Silver Partner
  • Logo on name cards
  • Logo placement on the podium
  • Logo on the lanyards for all speakers
  • Exclusive stall at the entrance
  • A full page brochure advert
  • Moving banner ad on the website
Bronze Partner
  • Logo on promotional email campaign
  • Logo on name cards
  • A half page brochure advert
  • Exclusive stall at the entrance
  • A quarter page brochure advert
  • Moving banner ad on the website

If you wish to sponsor this event please contact Cruise Webster: cwebster@complianceonline.com or call us: (207) 576-4173

Register by phone or need assistance? Call +1-888-717-2436 Register Now Download Brochure

Local Attractions of New York

Statue of Liberty

Statue of Liberty

A short boat trip brings you from Manhattan to the Statue of Liberty, a gift from France for the centennial of America's Independence which now symbolizes the USA and New York in particular.

Brooklyn Bridge

Brooklyn Bridge

The Brooklyn Bridge, built between 1869 and 1883, connects Brooklyn with Manhattan. The bridge is one of the most magnificent landmarks in all of New York City.

Bryant Park

Bryant Park

Bryant Park is a small but pleasant park located next to the NY Public Library and surrounded by interesting architecture such as the historic Bryant Park Hotel and the modern Bank of America Building.

Central Park

Central Park

Central Park was the first large city park in the United States. The design by Olmsted and Vaux has been copied all over the world. Originally situated in a sparsely populated area, the park is now surrounded by highrises.

Coney Island

Coney Island

Coney Island is a seaside resort in Brooklyn famous for its historic Ferris Wheel and roller coaster, the Cyclone. Long past its heyday, it is still a popular tourist attraction.

Ellis Island

Ellis Island

Now home to the immigration museum, Ellis Island was the immigrant gateway to America. More than 12 million people arrived here on the way to their new life in a new country.

Grand Army Plaza

Grand Army Plaza

Not as famous as its Brooklyn namesake, this plaza sits at the edge of Central Park. The square features a large gilded statue of general William Sherman as well as the Pulitzer fountain.

Lincoln Center

Lincoln Center

Lincoln Center is a large complex devoted to music, dance, and theater. The most famous building at the center is the Metropolitan Opera House, designed by Wallace K. Harrison.

New York Public Library

New York Public Library

One of the world's most acclaimed libraries is housed in a beautiful Beaux-Arts building, designed by architects Carrère and Hastings. The building was completed in 1911 after 9 years of construction.

Park Avenue

Park Avenue

This posh, mostly residential street is lined with many historic buildings like the Waldorf Astoria Hotel, Lever House, Helmsley Building, Seagram Building and Ritz Tower.

Roosevelt Island

Roosevelt Island

Situated on the East River between Manhattan and Queens, Roosevelt Island is best known for its hospitals and asylums that have been here since the 1800s. The island can be reached by an aerial tram.

St. Patrick's Cathedral

St. Patrick's Cathedral

Completed in 1900, this neo-Gothic masterpiece is the country's largest roman catholic cathedral. It is located at Fifth Avenue near Rockefeller Center, now a posh area but at the time of construction well out of the city center.

Times Square

Times Square

Times Square, the most bustling square of New York is known for its many Broadway theatres, cinemas and electronic billboards. It is one of those places that make New York a city that never sleeps.

Washington Square

Washington Square

Washington square park, located in Greenwich village, was created in 1826. The main attraction of the park is the Washington Arch, constructed for the centennial of President Washington's inauguration.

Register by phone or need assistance? Call +1-888-717-2436 Register Now Download Brochure

We need below information to serve you better

Best Sellers
You Recently Viewed
    Loading