Pre-conference Free Webinar - Risk Management and Business Process Mapping Skills

Instructor: Joan Pastor
Product ID: 702847
  • Duration: 60 Min

recorded version

1x Person - Unlimited viewing for 6 Months
(For multiple locations contact Customer Care)
Recorded Link and Ref. material will be available in My CO Section

Customer Care

Fax: +1-650-963-2556


Read Frequently Asked Questions

Why Should You Attend:

This webinar will help explain the challenges in implementing an enterprise-wide or risk assessment program AND will give you practical skills (which will continue in multiple ways at the on-site seminar) on building and implementing the best program for your organization. In addition, you will learn more about the business process procedure that works best for getting to the real and current processes in your organization. This is a must for a successful risk management, internal audit, compliance and/or fraud program.

Areas covered in this webinar will help you if:

  • You have questions about how to successfully implement risk-based programs;
  • You are having problems gaining buy-in to embracing risk-based thinking, programs or setting up and documenting efficient and effective procedures;
  • You want to learn more about organizational development, organizational change, and organizational leadership and how to apply it to the changes you are trying to make, and
  • You are looking for FRESH ideas you have not heard of for understanding and implementing risk- based programs and strong policies, processes and procedures.

Joan will be allowing plenty of time for questions during the webinar.

Who will Benefit:

This course is designed in such a way so as to provide comprehensive learning for both risk/audit professionals and personnel in non-audit functions (including IT and executive teams) across industries. The following personnel will benefit from attending the course:

  • Internal and external auditors
  • Regulatory & compliance personnel
  • Fraud & risk managers
  • Company executives
  • Anyone interested

Instructor Profile:

Joan Pastor, Ph.D., president of JPA International, Inc. is a licensed organizational and clinical psychologist who provides keynote, training and consultation services to numerous national and international organizations and associations. Ms. Pastor is a certified speaking professional (CSP), a certified mediator, and has an extensive coaching practice. She is well-known for her keynotes and work in assisting organizations in developing their vision, plus the strategy and processes to achieve it.

She has been working with finance, risk, security (including intelligence) & audit professionals since 1986 and has made pioneering contributions to these professions in risk assessments; all areas related to the “People or Soft Skills”; integrating finance, incorporating risk and fraud into corporate objectives and strategy; business process documentation; and in working with executive management , boards, and audit committees.

She has uncovered numerous embezzlement and other fraudulent schemes over the years in her own work and with audit, risk and finance colleagues. She has been named Outstanding Young Woman of the Year, awarded the U.S. Army Customer Service Award, and was awarded the National Leadership Award from the U.S. Business Advisory Council in both 2003 and 2006.


"Joan is a very knowledgeable, insightful, versatile, and engaging instructor. She has a special knack for conveying the most boring, mundane, or technical information in an energetic, entertaining, and easily understandable manner. I highly recommend her services!"

-Sarah Marks, Principal Internal Auditor, LACERA (the largest holder of pension funds in California)

"I hired Joan on two occasions to train my colleagues and myself in how to facilitate risk assessment and business process mapping workshops. Joan's training helped me get a good start in facilitation. The realistic exercises gave me confidence when I was facilitating my own workshops shortly after the course. The other attendees also found the course very useful, and, based on several requests, we held the course again a few years later for new people in the group. In addition to practical training, Joan's course was also a primer on applied psychology for business people, with helpful lessons on how to build collaborative relationships, how to change other people's behavior, understanding how organizations really change their thinking, and how to deal with destructive personalities. In addition to expert knowledge in her own field, Joan has a strong technical grasp of auditing, risk management and business process, which shows in the delivery and relevance of her teaching."

-Dave Eden, P.Eng., Formerly Director of Risk Management and Internal Audit, Ontario Power Generation (the largest energy utility in Canada)

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