ComplianceOnline

Tools for Human Error Reduction

Instructor: Ginette M Collazo
Product ID: 704364
  • 10
  • January 2017
    Tuesday
  • 10:00 AM PST | 01:00 PM EST
    Duration: 90 Min

Live Online Training
January 10, Tuesday 10:00 AM PST | 01:00 PM EST
Duration: 90 Min

$229.00
One Dial-in One Attendee
$899.00
Group-Max. 10 Attendees/Location
(For multiple locations contact Customer Care)

recorded version

$229.00
1x Person - Unlimited viewing for 6 Months
(For multiple locations contact Customer Care)
Recorded Link and Ref. material will be available in My CO Section 48 hrs after completion of Live training

Training CD

$399.00
One CD is for usage in one location only.
(For multiple locations contact Customer Care)
CD and Ref. material will be shipped within 15 business days after completion of Live training

Customer Care

Fax: +1-650-963-2556

Email: customercare@complianceonline.com

Read Frequently Asked Questions

This training program will analyze the factors and causes behind human errors. It will define the process to manage human error deviations and participants will learn about human error measurement. The program will also discuss tools for measurement and Key Performance Indicators (KPIs).

Why Should You Attend:

Human error is known to be the major cause of quality and production losses in many industries. Although it is unlikely that human error will ever be totally eliminated, many human performance problems can be prevented. Human errors start at the design stage. From procedures, training, and workplace environment many variables that affect human behavior can be manipulated reducing the likelihood of these occurrences. To work with these challenges it is really important to understand human behavior and the psychology of error as well as understand exactly where the systems weaknesses are, so they can be improved and/or fixed. This course offers practical approaches and tools to address human performance issues in GMP related environments by using a specific methodology to correct, prevent and avoid re-occurrence of these issues.

Learning Objectives:

  • Understand human error: factors and causes.
  • Understand the importance: regulatory and business.
  • Define the process to manage human error deviations.
  • Learn about human error measurement.
  • Learn about tools for measurement.
  • Establish Key Performance Indicators.
  • Define and measure human error rate, cognitive load, and CAPA effectiveness.
  • Identify what I can do to support human reliability.

Areas Covered in the Webinar:

  • Background on human error phenomena and measurement.
  • Importance of human error prevention/reduction.
  • Quantitative and qualitative information gathering.
  • Why do we need tools for human error reduction programs?
  • Training as a tool and human error.
  • Facts about human error and training.
  • Human error as the root cause: what to do and how to measure it.
  • Tools
    • Prediction
    • Root cause analysis
    • Cognitive load assessment
    • Systems available
    • Human error rate
    • Floor checklist
    • Interview questions
  • Human error rates and other metrics
  • Trending and tracking
  • CAPA effectiveness
  • Metrics and human error
    • KPIs
    • Human error rate
    • 1st time pass rate
    • Overall equipment effectiveness (OEE)
    • Trending /tracking

Who Will Benefit:

  • Training managers and coordinators
  • Operations
  • Manufacturing
  • Plant engineering
  • QA/QC staff
  • Process excellence/improvement professionals
  • Industrial/process engineers
  • Compliance officers
  • Regulatory/legislative affairs professionals
  • General/corporate counsel
  • Executive management
Instructor Profile:
Ginette M Collazo

Ginette M Collazo
Organizational Psychologist, Ginette M Collazo Inc

Ginette Collazo, PH.D, is a human error and human behavior expert. She has spent more than 15 years in technical training, organizational development and human reliability areas. She has worked with Bristol-Myers Squibb, Johnson & Johnson, Schering-Plough, Wyeth, and has been a consultant with major firms like Abbott, Johnson & Johnson, Perrigo, among many others. She has also implemented human error reduction programs and technology in many small and mid-sized drug and device companies. An active researcher in specialized studies related to human reliability, she is the author of numerous publications on these topics.

Follow us :
ComplianceOnline Banking Summit 2016 | Risk Management and Data Security - 80390SEM
ComplianceOnline Medical Device Summit 2017

Product Reviews

This product hasn't received any reviews yet. Be the first to review this product! Write review

Best Sellers
You Recently Viewed
    Loading