ComplianceOnline

Seeking Civility? Understanding and Eradicating Workplace Bullying

Instructor: Catherine M Mattice
Product ID: 705000
  • Duration: 75 Min
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This training program will discuss the definition of workplace bullying and detail strategies to implement a corporate policy that gets buy-in from employees. It will also discuss how to empower employees, supervisors and managers to prevent bullying and offer a wide perspective on regulatory updates on workplace bullying.

Why Should You Attend:

Workplace bullying is systematic psychological abuse that degrades and humiliates, and causes anxiety, depression, burnout, and lower levels of job satisfaction in targets and bystanders. Behaviors include frequent yelling, manipulation of work, nasty emails, social isolation, and a host of others. If allowed to flourish, bullying causes increased turnover, communication breakdown, reduced quality in work and poor customer service. In the end, bullying creates an unsafe and unhealthy work environment that can cost an organization millions if not addressed.

This webinar will analyze these issues and provide best practices for corrective and preventive actions to ensure regulatory compliance and a positive organizational culture.

Learning Objectives:

  • Definition of workplace bullying and examples
  • Damage caused to targets, bystanders, and the organization
  • Making a business case for addressing bullying to organizational leaders
  • Corrective action items to end bullying
  • Preventative action items and sustainable culture change
  • Regulatory updates and information about where bullying has already been made illegal

Areas Covered in the Webinar:

  • Definition of workplace bullying
  • Examples of bullying behavior
  • Social system of workplace bullying
  • Damage caused to targets and the organization
  • Making a business case to the c-suite for ending bullying
  • Implementing a corporate policy that gets buy-in from employees
  • Leaning on your core values to put a stop to bullying behavior
  • Empowering employees, supervisors and managers to stop bullying
  • Creating a strategic plan around ending bullying
  • Conducting effective employee and manager training that will provide the right skills
  • Regulatory updates on workplace bullying

Who Will Benefit:

  • HR professionals
  • Business consultants
  • EAPs (Employee Assistance Programs)
  • Labor relations
  • Unions
  • Leaders, directors, managers and supervisors
  • Business owners
Instructor Profile:
Catherine M Mattice

Catherine M Mattice
President, Civility Partners LLC

Catherine M. Mattice, MA, SPHR, is president of consulting and training firm, Civility Partners, LLC, and has been successfully providing programs in workplace bullying and building positive workplaces since 2007. She has published in a variety of trade magazines and has appeared several times on national affiliates of FOX, NBC, and ABC as an expert, as well as in USA Today, Inc Magazine, Huffington Post, Entrepreneur Magazine, and MSNBC.com.

Ms. Mattice is past-president of the American Society of Training & Development (ASTD), San Diego Chapter, and an adjunct at National University and Southwestern College. In his book foreword, Ken Blanchard called her book on bullying at work, “the most comprehensive and valuable handbook on the topic.” It is available in all major online bookstores.

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Refund Policy

Registrants may cancel up to two working days prior to the course start date and will receive a letter of credit to be used towards a future course up to one year from date of issuance. ComplianceOnline would process/provide refund if the Live Webinar has been cancelled. The attendee could choose between the recorded version of the webinar or refund for any cancelled webinar. Refunds will not be given to participants who do not show up for the webinar. On-Demand Recordings can be requested in exchange.

Webinar may be cancelled due to lack of enrolment or unavoidable factors. Registrants will be notified 24hours in advance if a cancellation occurs. Substitutions can happen any time.

If you have any concern about the content of the webinar and not satisfied please contact us at below email or by call mentioning your feedback for resolution of the matter.

We respect feedback/opinions of our customers which enables us to improve our products and services. To contact us please email customercare@complianceonline.com call +1-888-717-2436 (Toll Free).

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