Using Analytics to Optimize Use of Quality Audit Resources

Instructor: Duke Okes
Product ID: 705324
  • 26
  • July 2017
  • 10:00 AM PDT | 01:00 PM EDT
    Duration: 60 Min

Live Online Training
July 26, Wednesday 10:00 AM PDT | 01:00 PM EDT | Duration: 60 Min

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Read Frequently Asked Questions

This webinar will explain different analytical techniques for analyzing process controls. It will also help attendees understand how the use of analytics improves utilization of audit resources.

Why Should You Attend:

Organizations are awash in data, yet at the same time quality audits are often still being scheduled based on qualitative (versus quantitative) decision criteria. In other words, we hope our priorities are appropriate, when we could instead use analytics to dive into predictive process data that will tell us whether or not an audit is likely to be warranted. This doesn’t mean qualitative decisions aren’t still used, but can be supplemented by quantitative approaches that let us know when a deep dive physical audit is worthwhile.

This webinar will cover typical methods for creating an audit schedule and how analytics can improve decision making for audit planning.

Learning Objectives:

  • Letting processes inform us of risk potential
  • Different analytical techniques for analyzing process controls
  • Understand why looking at controls data is better than outcome data
  • How it improves utilization of audit resources

Areas Covered in the Webinar:

  • Audits as one tool in the governance toolkit
  • Typical methods for creating an audit schedule and their weaknesses
  • How analytics can improve decision making for audit planning
  • Examples of analytics for quality audit planning

Who Will Benefit:

  • Managers of management systems such as quality, environmental, safety, IT, etc
  • Process owners
  • Data analysts/scientists
  • Auditors of management systems
Instructor Profile:
Duke Okes

Duke Okes
Owner and Knowledge Architect, APLOMET

Duke Okes has been in private practice for 32 years, providing training and consulting in quality management technologies. He was formerly a quality professional in TRW’s automotive sector. He is an ASQ certified CMQ/OE, CQE and CQA, and holds degrees in technology, business and education.

He has worked with manufacturing, healthcare, government and service industries conducting hundreds of workshops on ISO 9001, internal quality auditing, root cause analysis, process FMEAs, risk-based thinking, performance metrics, problem solution generation and more. He is the author of two books on process management topics: “Root Cause Analysis: The Core of Problem Solving and Corrective Action,” and “Performance Metrics: The Levers for Process Management,” and in 2017 will release another titled “Musings on Internal Quality Audits: Having a Greater Impact.”

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Refund Policy

Registrants may cancel up to two working days prior to the course start date and will receive a letter of credit to be used towards a future course up to one year from date of issuance. ComplianceOnline would process/provide refund if the Live Webinar has been cancelled. The attendee could choose between the recorded version of the webinar or refund for any cancelled webinar. Refunds will not be given to participants who do not show up for the webinar. On-Demand Recordings can be requested in exchange.

Webinar may be cancelled due to lack of enrolment or unavoidable factors. Registrants will be notified 24hours in advance if a cancellation occurs. Substitutions can happen any time.

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