ComplianceOnline

Generational Challenge: Managing the Generation Mix

Instructor: Judi Clements
Product ID: 701709
  • Duration: 60 Min

recorded version

$149.00
1x Person - Unlimited viewing for 6 Months
(For multiple locations contact Customer Care)
Recorded Link and Ref. material will be available in My CO Section

Training CD

$239.00
One CD is for usage in one location only.
(For multiple locations contact Customer Care)
CD and Ref. material will be shipped within 15 business days

Customer Care

Fax: +1-650-963-2556

Email: customercare@complianceonline.com

Read Frequently Asked Questions

Understand as a HR personnel or a supervisor, how you can blend the differences of multiple generations working in a team and stay within legal compliance.

Why Should You Attend:

“When differences are encouraged, productivity & creativity increase.”

For the first time in the world of work, we have a new situation to deal with: four generations working side by side. Each generation has its own unique work style & key motivators. How can managers get these generations to work well together? In this program, Judi Clements shows you how to identify & lead the diverse individuals & teams in your organization. Through a series of interesting case studies, discussions, & research, you’ll experience the difference between the way the generations think & work, and you’ll learn how to make these differences blend, not collide, while staying within legal compliance.

Areas Covered in the Seminar:

  • Distinguish between “stereotypes” & “generalizations”.
  • Utilize generalizations to understand the generation mix.
  • Distinguish between 4-generations in the workplace.
  • Pinpoint historical & cultural influences that have shaped each generation’s traits.
  • Embrace the principle of “Generational Tolerance”.
  • Identify each generation’s workstyle, values, & motivators.
  • Pinpoint key areas of generational differences.
  • Describe how these areas account for differences on the job.
  • Distinguish between how the generations want and need to be managed.
  • Master 8-Intergenerational “Management Best Practices”.

Who Will Benefit:

  • Human Resource Professionals
  • New Supervisors
  • Experienced Managers
  • Upwardly Mobile Professionals
  • Leaders
  • Customer Service Providers
  • Sales & Marketing Managers

Instructor Profile:

Judi Clement, is a veteran trainer, public speaker, & performer, who founded Judi Clements Training & Development in1986. Judi writes and delivers training & keynote speeches in the areas of: communication, management, wellness, and customer service. She is a frequently sought after conference speaker who offers inspirational & humorous programs.

Judi is a certified NYS teacher, with a Master of Arts Degree from the University at Albany. She is a qualified Myers Briggs personality consultant, certified mediator, and recipient of the Hudson-Mohawk American Society of Training & Development’s Corporate Trainer of the Year in 2000 and The Girl Scouts of Hudson Valley’s Distinguished Community Leader in 2009.

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