Generational Challenge: Managing the Generation Mix

Instructor: Judi Clements
Product ID: 701709
  • Duration: 60 Min

recorded version

1x Person - Unlimited viewing for 6 Months
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Recorded Link and Ref. material will be available in My CO Section

Training CD

One CD is for usage in one location only.
(For multiple locations contact Customer Care)
CD and Ref. material will be shipped within 15 business days

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Fax: +1-650-963-2556


Read Frequently Asked Questions

Understand as a HR personnel or a supervisor, how you can blend the differences of multiple generations working in a team and stay within legal compliance.

Why Should You Attend:

“When differences are encouraged, productivity & creativity increase.”

For the first time in the world of work, we have a new situation to deal with: four generations working side by side. Each generation has its own unique work style & key motivators. How can managers get these generations to work well together? In this program, Judi Clements shows you how to identify & lead the diverse individuals & teams in your organization. Through a series of interesting case studies, discussions, & research, you’ll experience the difference between the way the generations think & work, and you’ll learn how to make these differences blend, not collide, while staying within legal compliance.

Areas Covered in the Seminar:

  • Distinguish between “stereotypes” & “generalizations”.
  • Utilize generalizations to understand the generation mix.
  • Distinguish between 4-generations in the workplace.
  • Pinpoint historical & cultural influences that have shaped each generation’s traits.
  • Embrace the principle of “Generational Tolerance”.
  • Identify each generation’s workstyle, values, & motivators.
  • Pinpoint key areas of generational differences.
  • Describe how these areas account for differences on the job.
  • Distinguish between how the generations want and need to be managed.
  • Master 8-Intergenerational “Management Best Practices”.

Who Will Benefit:

  • Human Resource Professionals
  • New Supervisors
  • Experienced Managers
  • Upwardly Mobile Professionals
  • Leaders
  • Customer Service Providers
  • Sales & Marketing Managers

Instructor Profile:

Judi Clement, is a veteran trainer, public speaker, & performer, who founded Judi Clements Training & Development in1986. Judi writes and delivers training & keynote speeches in the areas of: communication, management, wellness, and customer service. She is a frequently sought after conference speaker who offers inspirational & humorous programs.

Judi is a certified NYS teacher, with a Master of Arts Degree from the University at Albany. She is a qualified Myers Briggs personality consultant, certified mediator, and recipient of the Hudson-Mohawk American Society of Training & Development’s Corporate Trainer of the Year in 2000 and The Girl Scouts of Hudson Valley’s Distinguished Community Leader in 2009.

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