Business Process Improvement – The Devil’s in the Detail
Abstract:Organizations are continually reminded of the need to understand their business processes. Governments demand it. Certification Agencies demand it. Auditors demand it. Competition demands it. People realize value in understanding the processes which will enable them to do a better job. But people are oblivious of the available tools and methods which will augment their need to understand their processes better.
Over time, there have been a larger focus on process improvement and has seen the emergence of re-engineering, BPI and six sigma. There are several government mandates like the SOX and PIPEDA and organizations like ISO which have laid out guidelines for process improvement.
More on the different tools and methods and various benefits of implementing them read on
