An HR Approach for Defensible Workplace Investigations: Managing Complaints with Compliance


Instructor: Teri Morning
Product ID: 702405

  • Duration: 60 Min
This webinar will show how you can perform an objective, factual, thorough and defensible workplace investigation that meets the employer's compliance obligations.
Last Recorded Date: Aug-2012


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Why Should You Attend:

Employers have obligations to investigate complaints made by employees for a myriad of reasons including discrimination, harassment, violence in the workplace, and other prohibited conduct.

In the event of employee complaints employers are required to perform a thorough, objective, professional investigation. The investigation’s purpose is to gather the facts, take appropriate action and then if warranted, take such action that a further incident is avoidable or becomes less likely. An employer is also responsible for preventing and/or handling retaliation towards those making complaints or serving as witnesses in an investigation.

This webinar will show how you can perform an objective, factual, thorough and defensible workplace investigation that meets the employer's compliance obligations. The training will discuss best practices, policies and protocols you should have in place for interviewing witnesses, handling evidence and writing investigative reports.

Areas Covered in the Seminar:

  1. Why companies are required to do investigations.
  2. How to take a complaint.
  3. Investigatory best practice policies, procedures and protocols to have in place.
  4. Interviewing witnesses, including uncooperative or angry ones.
  5. How to handle physical, testimonial and documentary evidence.
  6. Best practices in writing investigative reports.
  7. Preventing and handling gossip, retaliation and interference.
  8. Indicators of professional Investigations.

Who will Benefit:

  • HR Managers who have to perform investigations
  • The HR person in the one person HR office
  • Management who have investigative responsibilities
  • Those who have to oversee others investigations such as Plant Managers, HR and Boards.

Instructor Profile:

Teri Morning, MBA, MS, SPHR, SPHR-CA is the President of her own HR Consulting firm She has over 15 years human resource and training experience in a variety of professional fields, including retail, distribution, architectural, engineering, consulting, manufacturing (union), public sector and both profit and non-profit company structures. She has consulted with employers on their problems and trained managers and employees for over 10 years, meeting and working with employees from all types of businesses. In addition to a MBA, Teri has a Master’s degree in Human Resource Development with a specialization in Conflict Management. She was certified by the State of Indiana in mediation skills, is qualified as a Myers-Briggs practitioner and holds the dual SHRM certification of a Senior Professional in Human Resources (SPHR) and Senior Professional in Human Resources – California (SPHR-CA).

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Refund Policy

Registrants may cancel up to two working days prior to the course start date and will receive a letter of credit to be used towards a future course up to one year from date of issuance. ComplianceOnline would process/provide refund if the Live Webinar has been cancelled. The attendee could choose between the recorded version of the webinar or refund for any cancelled webinar. Refunds will not be given to participants who do not show up for the webinar. On-Demand Recordings can be requested in exchange. Webinar may be cancelled due to lack of enrolment or unavoidable factors. Registrants will be notified 24hours in advance if a cancellation occurs. Substitutions can happen any time.If you have any concern about the content of the webinar and not satisfied please contact us at below email or by call mentioning your feedback for resolution of the matter. We respect feedback/opinions of our customers which enables us to improve our products and services. To contact us please email [email protected] call +1-888-717-2436 (Toll Free).




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