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Texting Question Id:6471
Terri deneui
10-11-2017 12:10PM
User Id: 178755
With Reference to Webinar - HIPAA and New Technologies - How To Use Social Media and Texting Without Breaking the Rules (ID - 702335)
Thank you for the webinar, excellent information. If a patient has a healthcare provider's cell phone and texts a question about his or her health status, does this automatically confer consent to utilize the text messaging feature as a means of communication? Many providers give their cell phones to patients for after hours concerns. I understand utilizing a secure messaging app like Signal will enhance privacy, but my question is inferred permission to communicate this way. Thank you.
 User Answer
Customer Service ComplianceOnline
10-11-2017 01:10PM
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