Get your toughest Quality and Compliance problems solved by world renowned experts. Ask a question and get multiple answers from multiple experts and users and choose which one best solves your particular problem. Answer to questions posted by other users and earn points allocated.
The ComplianceOnline Answers
Email Address:

Texting Question Id:6471
Terri deneui
10-11-2017 12:10PM
User Id: 178755
With Reference to Webinar - HIPAA and New Technologies - How To Use Social Media and Texting Without Breaking the Rules (ID - 702335)
Thank you for the webinar, excellent information. If a patient has a healthcare provider's cell phone and texts a question about his or her health status, does this automatically confer consent to utilize the text messaging feature as a means of communication? Many providers give their cell phones to patients for after hours concerns. I understand utilizing a secure messaging app like Signal will enhance privacy, but my question is inferred permission to communicate this way. Thank you.
 User Answer
Customer Service ComplianceOnline
10-11-2017 01:10PM
Was this answer helpful?    
Hi Terri,

Thank you for posting your questions online.

We have sent the above query to our expert and shall revert back as soon as we get response from the expert.

If you have any queries, please email me at

Team ComplianceOnline
  Upcoming Trainings  
HIPAA and Business Associates - New Responsibilities and Obligations
Instructor : Jim Sheldon-Dean
Live Tuesday, February 5, 2019
10:00 AM PST | 01:00 PM EST

Best Sellers