Expert Profile
Donna K Olheiser
VP of Education, Dynamic Mastership
Donna K Olheiser, AAP, is the vice president of Education Services and founder of Dynamic Mastership, LLC. She is an enthusiastic and energetic Certified Master Trainer with over 14 years’ experience. She has designed and facilitated over 150 training sessions each year with her expertise being the rules for companies and financial institutions when processing electronic (specifically ACH) payments, then scheduling the events to facilitate/deliver the material through a variety of venues (webinars, teleseminars, in-person workshops, including regional and national conferences). Ms. Olheiser is also an experienced project manager managing education programs for organizations processing electronic payments and developing personalized training programs for financial institutions.
She has over 23 years of experience in the financial services industry which includes 9 years’ experience as the education service director at a Regional Payments Association (RPA), where she managed and facilitated the entire education program for nearly 800 financial institution members. Prior to that, Ms. Olheiser spent 14 years in various departments with the Federal Reserve Bank of Minneapolis and also holds the Accredited ACH Professional (AAP) designation (achieved in 2004).
Her extensive knowledge, enthusiasm and passion for transferring payment processing knowledge using the adult learning theory is remarkable and has helped many payment professionals perform daily operational tasks including exception processing while remaining compliant with the NACHA Operating Rules. She uses scenarios and examples to bring the learning home, easy to comprehend and apply to real-life day-to-day ACH processing. Ms. Olheiser’s ability to engage the learner through the entire training event helps the adult learner apply what they’ve learned during and after each training session.
Trainings by Expert
Challenges, Opportunities and Compliance Requirements for Same Day ACH (SDA)
Category:
Banking and Financial Services
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HR Compliance
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Banks and Credit Unions
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Accounting and Taxation
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Accounts Payable/ Accounts Receivables
,
Compensation
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HR
,
HR Laws
,
Audit & Inspection-Role
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Internal Audit
,
Financial Audit
,
Finance, Sox & Internal control
,
Regulatory Affairs
,
Accounting Audits
What are ACH Payments, How Do They Work and What Does That Mean - Essentials of ACH Payments
Category:
Banking and Financial Services
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Risk Management
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SOX Compliance
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Banks and Credit Unions
,
Accounting and Taxation
,
Reporting, Metrics, Policies
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Accounting/ Reimbursement fraud
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Accounts Payable/ Accounts Receivables
,
Financial Fraud
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Risk Management & Controls
,
Corporate Risk
,
Financial Risk Management
,
Audit & Inspection-Role
,
Internal Audit
,
Quality Audit
,
Financial Audit
,
Documentation and Policy Management
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Banking & Finance
,
Finance, Sox & Internal control
,
Supply chain & Procurement
,
Regulatory Affairs
,
Financial Services and Trading
,
Accounting Audits
Stop Payments vs Unauthorized Entries – Compliance with the Nacha Operating Rules
Category:
Banking and Financial Services
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Risk Management
,
Banks and Credit Unions
,
Accounting and Taxation
,
Reporting, Metrics, Policies
,
Accounting/ Reimbursement fraud
,
Accounts Payable/ Accounts Receivables
,
Accounting Principles
,
Financial Fraud
,
Risk Management & Controls
,
Financial Risk Management
,
Audit & Inspection-Role
,
Financial Audit
,
Documentation and Policy Management
,
Banking & Finance
,
Finance, Sox & Internal control
,
Financial Services and Trading
,
Accounting Audits
ACH Government Payment Processing - Handling Death Notification Entries (DNEs) and Reclamations
Category:
Banking and Financial Services
,
Risk Management
,
SOX Compliance
,
Banks and Credit Unions
,
Accounting and Taxation
,
Financial Fraud
,
Risk Management & Controls
,
Financial Risk Management
,
Audit & Inspection-Role
,
Financial Audit
,
Documentation and Policy Management
,
Banking & Finance
,
Finance, Sox & Internal control
,
Financial Services and Trading
2022/2023 NEW Nacha Rules Changes: Discover the Impacts and Develop Strategies for Your Rules Compliance
Category:
Banking and Financial Services
,
Risk Management
,
SOX Compliance
,
Banks and Credit Unions
,
Accounting and Taxation
,
Reporting, Metrics, Policies
,
Accounts Payable/ Accounts Receivables
,
Risk Management & Controls
,
Financial Risk Management
,
Audit & Inspection-Role
,
Internal Audit
,
Financial Audit
,
Finance, Sox & Internal control
,
Compliance & Ethics
,
Financial Services and Trading
,
Accounting Audits
Conducting Your 2023 Annual ACH Rules Compliance Audit - a Step-by-Step Guide
Category:
Banking and Financial Services
,
Banks and Credit Unions
,
Accounting and Taxation
,
Accounts Payable/ Accounts Receivables
,
Risk Management & Controls
,
Financial Risk Management
,
Audit & Inspection-Role
,
Financial Audit
,
Finance, Sox & Internal control
,
Accounting Audits
ACH Origination - The Rules for Setting Exposure Limits
Category:
Banking and Financial Services
,
SOX Compliance
,
Banks and Credit Unions
,
Accounting and Taxation
,
Accounts Payable/ Accounts Receivables
,
Documentation and Policy Management
,
Banking & Finance
,
Finance, Sox & Internal control
,
Compliance & Ethics
,
Financial Services and Trading
,
Accounting Audits
Regulation E - The Basics and Error Resolution
Category:
Banking and Financial Services
,
Risk Management
,
Banks and Credit Unions
,
Accounting and Taxation
,
Accounts Payable/ Accounts Receivables
,
Risk Management & Controls
,
Financial Risk Management
,
Audit & Inspection-Role
,
Internal Audit
,
Financial Audit
,
Finance, Sox & Internal control
,
Financial Services and Trading
,
Accounting Audits
NEW Rules for Large Originators/TPS and TPSP - Discover the Impacts and Compliance Requirements
Category:
Banking and Financial Services
,
Banks and Credit Unions
,
Accounting and Taxation
,
Accounts Payable/ Accounts Receivables
,
Finance, Sox & Internal control
,
Accounting Audits
Compliance Requirements for Unauthorized Returns with recently Approved Changes to the Rules
Category:
Banking and Financial Services
,
Banks and Credit Unions
,
Accounting and Taxation
,
Reporting, Metrics, Policies
,
Accounts Payable/ Accounts Receivables
,
Documentation and Policy Management
,
Banking & Finance
,
Finance, Sox & Internal control
,
Accounting Audits
