Must Have Enterprise Metrics for Financial Operations

Why Should You Attend:

Over fifty years ago, Peter Drucker, the father of modern management, said it best: "If you are not measuring it, how can you manage it?" Recently, the CEO of Citigroup announced that a set of metrics is being put in place for all senior managers.

While most organizations use metrics, some get so caught up in collecting and presenting the numbers that they lose sight of the purpose. Some of the most useful metrics are rarely used! Some metrics that are used should be dropped.Before attempting to develop and use metrics, it is critical to set ground rules to ensure that the metrics that are put in place will accomplish your organization's goals and needs.

This webinar identifies why financial operations need metrics, problems that companies have encountered when using metrics and describes metrics that are often overused and misused as well as some key metrics that are rarely used.

Whether you are just beginning to think about metrics or have metrics in place, this webinar that will change how you think about metrics and provide insights into what types of metrics you should use.

Areas Covered in the Webinar:

Following areas will be covered during the webinar:

• Why metrics are needed
• Common metrics used in Financial Operations
• 7 problems with many metrics
• Metrics that are often misused
• 8 general principles for and attributes of effective metrics
• 6 key drivers for identifying metrics
• A framework to use for developing the right metrics
• 10 key types of metrics
• How to apply the metrics framework
• How to use benchmarking and surveys once you have the right metrics in place

Who will benefit:

• Accounts Payable, Accounts Receivable, Payroll, Treasury and Shared Services Managers and their staff
• Controllers and CFOs
• Risk Officers
• Internal Auditors
• Product Managers and Developers of software products and services that support financial operations

Instructor Profile:

Jon Casher, President of Casher Associates Inc., specializes in project management, process management and information technology consulting. Mr. Casher has worked with hundreds of organizations in the public and private sectors providing guidance and assistance on a broad range of financial operations, accounts payable, accounts receivable and procure-to-pay topics.

He was a member of the Board of Directors of a NASDAQ listed company from 2000 and head of the Audit Committee from 2002 until it went private in September 2006. He led the company’s effort to comply with Sarbanes Oxley as well as many other regulatory matters.

He has written two books, chapters in several other books and more than 50 articles and white papers. He currently presents over 40 conference sessions, workshops, web casts, and audio conferences each year. He has been a guest lecturer on information technology and entrepreneurship at the Harvard Business School, M.I.T.'s Sloan School of Management and Boston University. In addition, he was a lecturer at Boston University and Northeastern University where he taught graduate courses in Computer Science.

Topic Background:

The right metrics can be used to enhance the efficiency and effectiveness of all financial operations. However, without the right metrics in place, trying to benchmark, justifying a new project or assessing the impact of changes is not practical and is often not feasible.

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