Investigating Internal Non Compliance Complaints for the General Counsel - FSLA, FMLA and USERRA

Instructor: Douglas Pilarski
Product ID: 703845
  • Duration: 120 Min
This webinar will help general counsel and senior HR executives work together to better understand internal complaint systems, and design, establish, and maintain an effective system for handling employee complaints in the workplace when associates charge that the employer has violated one or more of the laws that regulate the employer-employee relationship. The course will review three examples in this session - FSLA, FMLA, and USERRA.

recorded version

1x Person - Unlimited viewing for 6 Months
(For multiple locations contact Customer Care)
Recorded Link and Ref. material will be available in My CO Section
Last Recorded Date: Apr-2015

Training CD / USB Drive

One CD/USB is for usage in one location only.
(For multiple locations contact Customer Care)
CD/USB and Ref. material will be shipped within 15 business days

Customer Care

Fax: +1-650-362-2367


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Course "Investigating Internal Complaints for the General Counsel" has been pre-approved by HRCI as eligible for 2 credits towards a participant's recertification upon full completion.
“The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program”.

Why Should You Attend:

This webinar is for general counsel who manage the work output and the results of decision making by HR executives and key managers for their employees. The goal of this session is to better understand internal complaint systems and design, establish, and maintain an effective system for handling employee complaints in the workplace.

This course will provide you with tools and best practices every general counsel/HR executive needs in order to learn how to develop a clear and simple program that your employees can use when they need to communicate with management when they feel a manager has made a decision that does not comply with the law.

Areas Covered in the Webinar:

  • How to establish, implement and maintain an internal system for the effective handling of employee complaints when noncompliance is involved.
  • Best practices for HR executives to successfully write and implement internal complaint guidelines and policies.
  • How to write a complaint policy your associates will understand and follow.
  • How to apply a complaint policy consistently among employees.
  • How guidelines provide a clear and simple process for the effective handling of complaints.
  • Case studies of HR executives that have had success devising and implementing internal complaint policies and guidelines when employees charge that a manager has made a decision that does not comply with the law. The course will explore decisions around FMLA, FSLA, and USERRA.
  • Examples of what is included in their policies, what works best, and important lessons learned.

Who Will Benefit:

  • Chief Legal Counsel
  • Staff Attorney/ Paralegals
  • Legal Department Representatives
  • Associate Relations Professionals
  • Employee Relations Professionals
  • Human Resource Professionals
  • HR Consultants
  • Operations Managers
  • Department Leads/Supervisors/Managers
  • Store Directors
  • Personnel Schedulers
  • Staffing Associates
  • HR Executive Assistants
  • HR Professionals Preparing for Certification
  • Newly Promoted Managers
  • High Potential Managers and Professionals

Instructor Profile:

The webinar is led by HR strategy consultant Douglas L. Pilarski, president of Sawyer TMS. Mr. Pilarski has a proven track record of helping his clients drive results and enhance business effectiveness. He provides expertise and leadership in support of their quest to attract, motivate, and retain, a high performing, and diverse workforce. His talent and leadership advisory consulting expertise lies in employment trends, barriers to employment for the disabled workforce, diversity, talent management, project management, organizational development, leading change, HR process re-engineering, leadership development, training, strategy, and retained executive search.

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Refund Policy

Registrants may cancel up to two working days prior to the course start date and will receive a letter of credit to be used towards a future course up to one year from date of issuance. ComplianceOnline would process/provide refund if the Live Webinar has been cancelled. The attendee could choose between the recorded version of the webinar or refund for any cancelled webinar. Refunds will not be given to participants who do not show up for the webinar. On-Demand Recordings can be requested in exchange.

Webinar may be cancelled due to lack of enrolment or unavoidable factors. Registrants will be notified 24hours in advance if a cancellation occurs. Substitutions can happen any time.

If you have any concern about the content of the webinar and not satisfied please contact us at below email or by call mentioning your feedback for resolution of the matter.

We respect feedback/opinions of our customers which enables us to improve our products and services. To contact us please email call +1-888-717-2436 (Toll Free).

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