Invoice Handling Best Practices and Problem Resolution

Instructor: Mary Schaeffer
Product ID: 705897
  • Duration: 60 Min
In this webinar attendees will learn the best practices for invoice handling process and their most pressing problems regarding the invoice handling. Also attendees will learn the invoice approval process, how to deal with invoices without purchase order number, invoices sent to wrong person, duplicate submission of invoices, invoices with missing information, early payment discount loss in invoices and rush payments in AP.
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Why Should You Attend:

In AP Now’s recent Invoice survey, respondents identified their most pressing problems regarding the invoice handling process. What is readily apparent is that, despite the promise that automation would eliminate a lot of the headaches experienced with invoice processing that has just not happened. If these issues are not addressed, the accounts payable function runs less efficiently than it could. But more importantly, duplicate and erroneous payments are more likely to slip in, fraud is facilitated and sometimes regulatory compliance is compromised.

Mary will provide practical, implementable advice on how to deal with:

  • Slow internal invoice approvals
  • Invoices without a purchase order number or name of requisitioner
  • Invoices sent to the wrong person or place
  • Duplicate submission of invoices
  • Invoices missing information
  • Early payment discounts lost
  • Second invoices with a different invoice number
  • Checks sent back to the person requesting payment
  • Rush checks and
  • more.

Learning Objectives:

  • Create best practices that reduce the impact of the above listed weak practices
  • Improve the invoice approval response time
  • Reduce the number of invoices submitted more than once
  • Earn more early payment discounts
  • Minimize the number of request for Rush payments and checks returned to requisitioners

Who Will Benefit:

  • Accounts payable managers, directors, supervisors, analysts, professionals associates
  • Accounting manager, assistant accounting manager
  • Controller
  • Assistant controller
  • Auditor
  • Purchasing professional
  • Vendor master manager
  • Procure2Pay manager, director
  • Payables manager
Instructor Profile:
Mary Schaeffer

Mary Schaeffer
Accounts Payable Best Practice Trainer, Writer/Content Creator, Consultant and Program Developer

Mary S. Schaeffer, a nationally-recognized account payable expert, is the author of 18 business books, a monthly newsletter, and a free bi-weekly e-zine, as well as several CPE courses for CPAs. She runs AP Now, a boutique publishing and consulting firm focused on accounts payable issues. She also serves as the Education Director for the Institute of Financial Operations. Before turning to writing and consulting she worked in the corporate world as an Assistant Treasurer for the Equitable Life Assurance Society, a Financial Risk Manager for O&Y and a Corporate Cash Manager for Continental Grain. A frequent and popular speaker at both live and online events, she has an MBA in Finance and a BS in Mathematics.

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Refund Policy

Registrants may cancel up to two working days prior to the course start date and will receive a letter of credit to be used towards a future course up to one year from date of issuance. ComplianceOnline would process/provide refund if the Live Webinar has been cancelled. The attendee could choose between the recorded version of the webinar or refund for any cancelled webinar. Refunds will not be given to participants who do not show up for the webinar. On-Demand Recordings can be requested in exchange.

Webinar may be cancelled due to lack of enrolment or unavoidable factors. Registrants will be notified 24hours in advance if a cancellation occurs. Substitutions can happen any time.

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