The A-Z OF PERFORMANCE WHEN 'THE Surveyors Are Here!'

Instructor: Joyce Binegar
Product ID: 700607

recorded version

1x Person - Unlimited viewing for 6 Months
(For multiple locations contact Customer Care)
Recorded Link and Ref. material will be available in My CO Section
Last Recorded Date: Oct-2007

Training CD / USB Drive

One CD/USB is for usage in one location only.
(For multiple locations contact Customer Care)
CD/USB and Ref. material will be shipped within 15 business days

Customer Care

Fax: +1-650-362-2367


Read Frequently Asked Questions

Learn the most critical mandates, directives, requirements, rules, tips, techniques and strategies to prepare for and pass your survey.

Do you live in fear of that knock on your agency’s door and the announcement that the surveyors are here? Attend this program and be prepared 24/7/365 so you can live in confidence, assure readiness and omit fear.This intensive and content packed information, along with the talent and knowledge of this outstanding expert will move you to the top in terms of understandings, interpretations, hidden information and quick formats to facilitate a successful outcome anytime you are surveyed. All you have to do is follow through and you can be the proud owner of a highly acclaimed survey outcome. Registering now will get you there so act NOW!

Areas Covered in the seminar:
  • Describe at least 5 important do’s and don’ts when dealing with and responding to surveyors.
  • Detail at least 2 key and critical activities for your agency to do at the Entrance Conference, during the surveyors’ onsite visit, and at the Exit Conference.
  • Explain your rights during survey.

Who Will Benefit:
  • Administrator
  • Board Members
  • Director of Compliance Education and QA
  • Director of Clinical/Professional Services, Department Heads
  • Home Health Care Agency

Instructor Profile:
Joyce Binegar, with over 20+ years experience in nursing, nursing education and health care consulting, Joyce Binegar has an in-depth knowledge, understanding and unique insight into the health care issues of today. She has worked as a nurse in staff and management positions in hospitals and home health care agencies. In home care, she has held positions as Case Manager, Clinical Supervisor, and Director of Professional Services.

Currently, Joyce is an independent consultant, chart reviewer, presenter, author and provider of educational services in the health care field. She has performed mock surveys, system analysis, and competency testing, and provided assistance in revamping of home care agencies to return to compliance with Federal and State mandates (Medicare/Medicaid).

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Refund Policy

Registrants may cancel up to two working days prior to the course start date and will receive a letter of credit to be used towards a future course up to one year from date of issuance. ComplianceOnline would process/provide refund if the Live Webinar has been cancelled. The attendee could choose between the recorded version of the webinar or refund for any cancelled webinar. Refunds will not be given to participants who do not show up for the webinar. On-Demand Recordings can be requested in exchange.

Webinar may be cancelled due to lack of enrolment or unavoidable factors. Registrants will be notified 24hours in advance if a cancellation occurs. Substitutions can happen any time.

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