This course provides a systematic approach covering the fundamentals needed to manage operational risks and operations risk management (ORM) compliance in banks and financial institutions. Based on the three-core approach to operational risk management, it expands into critical issues such as risk analysis, risk appetite, probability, impact, and risk mitigation processes.

Why Should You Attend:

This is an intensive die into Operational Risk Management & Mitigation – from assessing the operational risks to how to implement a working, viable operational risk management program. Aimed at the financial services industry this course explores the Operational Risk management function and mitigation requirements as mandated by multiple regulators around the globe. A key objective of this course is to move the participants beyond the operational risk compliance requirements set down in compliance to an understanding of managing operational risk as a value-added proposition that can be instrumental in increasing the profitability of the bank while at the same time improving its structural strength.

Now the ongoing continuum of headline-grabbing operational risk incidents at banks, other financial institutions and even regulators continue to keep the issue of operational risk management at the top of agendas of CEO’s , CRO’s, Risk Managers and Internal & External Auditors alike.

These incidents are wide ranging and flow from issues like bank ATM collapses, bank operating system failures, regulatory settlements (fines) in the ongoing US sub-prime mortgage saga, rogue traders and the related risk managers who either missed or were willfully blind to all the warning signs.

Who Will Benefit:

  • Financial Officers.
  • Risk Officers.
  • Internal Auditors.
  • Operational Risk Managers.
  • Compliance Officers
  • Staff with roles and responsibilities in operational risk in risk management departments, businesses and central departments.
  • All front-, middle- and back-office staff in operational roles.
  • This course is not restricted to management staff alone but to all staff who are required to be “Operational Risk” aware.
Register by phone or need assistance? Call +1-888-717-2436 Register Now Download Brochure

June 18-19, 2020 (9:00 AM - 12:00 PM PDT)


Learning Objectives:

The objectives of this training course is to provide all staff, irrespective of whether they work in the front-, middle- or back-office, with a sound foundation in the theory and practice of Operational Risk Management. This training is provided in a practical “hands-on” manner that allows them to implement what they have learned easily and effectively the minute they return to the office.

  • Learn operational risk techniques for assessing, managing and mitigating operational risk
  • Understand the link between Operational Risk Management (ORM) theory and practice
  • Understand the Basel Accords’ requirements regarding operational risk.
  • Receive guidance in setting-out a clear road-map on how to implement an ORM structure in practice in a banking/financial organization.

Areas Covered in the Webinar:

  • What is risk?
  • Risk Types
  • Managing Operational Risk
  • Operational Risk –Practical Examples
  • Key Elements in Managing Operational Risk
  • Operational Risk Financing
  • Methods & Models
  • The Black Swan
  • Managing Operational Risk under Basel - A “Hands-on” approach
  • “Sound Practices for the Management and Supervision of Operational Risk”
  • Developing an appropriate Risk Management Environment
  • Defining the Categories of Operational Risks
  • MANAGING OPERATIONAL RISK – TOOLS & TECHNIQUES
  • Causes & Consequences – The Bow Tie
  • Methods for Assessing Operational Risks
  • A Risk Assessment Model
  • Current Operational Risk Management Themes in Banking
  • Closing CASE STUDIES
Register by phone or need assistance? Call +1-888-717-2436 Register Now Download Brochure
Richard Barr

Richard Barr,
Operational Risk & Back Office Specialist

Richard holds a B.S. in International Business Administration from San Jose State University in California. His professional experience spans over 30 years. The first 5 years were spent with Wells Fargo Bank. Another 5 were spent honing his global banking skills, when Richard was intimately involved with International Trade Finance, Real Time Gross Settlement and International Payments, Cross Border Banking.

Richard then repositioned into the private and high-tech sectors providing high-level consulting services, business analysis, project management and training to a wide range of banking clientele across the globe.

He has spent extensive time servicing a diversity of corporates and “financial institutional” clients, in China, Singapore, Hong Kong, Philippines, Korea, Malawi, Ghana, Nigeria, Kenya, South Africa, Poland, Sweden, Ireland, Netherlands, Greece, United Kingdom, Norway, Georgia, Bermuda and across North America. Clients that Richard has trained & consulted to include with such notable firms as ANZ Bank, AIB Bank, Eurobank, ABSA Bank, CitiBank, Swedbank, IBM, Montran and Fundtech, as well as many others.

Richard has also filled the role of advisor to ministries of finance, central banks on risk management, corporate governance, cash management, payment systems and technical payment and risk issues. Furthermore, key staff members from the Georgia Ministry of Finance, Bank of England, South African Reserve Bank, Central Bank of Ireland, Bank Indonesia, European Central Bank, Norgesbank, Central Bank of Kenya, Central Bank of Tanzania and Bank of Portugal have attended training sessions presented by Richard.

Stanley Epstein

Stanley Epstein,
Principal Associate and Director, Citadel Advantage Ltd

Stanley is a Principal Associate and Director of Citadel Advantage Ltd., Since 2001 Citadel Advantage has been working with banks and financial institutions to make them safer and more profitable, through consulting and training, specifically in the key areas of Governance, Risk Management and Compliance.

Stanley has over 40 years of banking and IT experience, 33 of which were with the Standard Bank of South Africa where during the 1990s he filled an industry level role holding several key positions including that of Chairman of the PASA Risk Committee. He also represented South Africa at two sessions, in New York, of UNCITRAL (the United Nations Commission on International Trade Law).

He holds a Master Degree in Economics and a Bachelor of Commerce (BCom.) degree, both from the University of South Africa, Pretoria.

Stanley has had extensive exposure to banking practice and banking operations in a number of countries including the USA, United Kingdom, South Africa, Israel, Europe and Australia. He has also acted as advisor to a number of central banks on payment systems, oversight, policy and payments risk issues.

More recently, he spent time in the high-tech sector as a payment systems designer and consultant to a global payments software developer.

Register by phone or need assistance? Call +1-888-717-2436 Register Now Download Brochure

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(After registration, we will video stream the training on your convenient dates)

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(After registration, we will video stream the training on your convenient dates)



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Note: In view of Coronavirus situation and travel advisory issued, ComplianceOnline will waive off all cancellation charges for the registrations till May 30, 2020.

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Written cancellations through fax or email (from the person who has registered for the training) received at least 10 calendar days prior to the start date of the event will receive a refund — less a 30% administration fee. No cancellations will be accepted — nor refunds issued — within 10 calendar days from the start date of the event. On request by email or fax (before the training) a credit for the amount paid minus administration fees (30%) will be transferred to any future ComplianceOnline event and a credit note will be issued. Substitutions may be made at any time. No-shows will be charged the full amount. Some topics and speakers may be subject to change without notice.
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