Quality management - Guidelines for training

• These guidelines cover the development, implementation, maintenance, and improvement of strategies and systems for training that affect the quality of the products supplied by an organization.
• This International Standard applies to all types of organizations.
• This is not intended for use in contracts, regulations, or for certification.
• This is does not add to, change, or otherwise modify requirements for the ISO 9000 series.
• This International Standard is not intended to be used by training providers delivering services to other organizations.

It also includes information on:

• Terms and definitions
• Guidelines for training
• Monitoring and improving the training process

Who will benefit:

• Organizations
• Trainers
• Training managers