ACH Exception Processing - Part 3: Reinitiation and Reversals


Instructor: Donna K Olheiser
Product ID: 705350

  • Duration: 90 Min
This is the third training session in the 3-part series on Exception Processing. It’s not just about return entries – exceptions are anything that is out of the ordinary ACH processing day-to-day (such as Direct Deposits and Direct Payments via ACH). Reinitiation of Entries and the Reversal process are anything but ordinary; they require knowing what the specifics are and ensuring a financial institution is in compliance with the NACHA Operating Rules.
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Why Should You Attend:

Recent rule changes affect the process for Reinitiation of Entries by the Originator/ODFI, including a detailed change in the format of these types of entries. The Reversal Process which is now referred to as the “Dishonored Returns and Contested Dishonored Returns Related to an Unintended Credit to a Receiver” has different compliance requirements as well for both the ODFI and the RDFI. Format changes for Reinitiated Entries for the ODFI and recently added Return Reason Codes to both these processes. This session will provide details on:

  • Format changes for ODFI/Originator on the recent rule change for Reinitiation of Entries
  • What is considered a valid Reinitiation – includes scenarios to further define
  • Review on what the RDFI guidelines are if a Reinitiation is in violation of the recent rule change
  • Define the Reversal processes for both ODFI and RDFI - using scenarios for illustration
  • Provide details on the recently added Dishonored Return Reason Code R62 – Return of Erroneous or Reversing Debit and when the ODFI uses to help with the processing of a Reversing Entry
  • Identify when the recently added Contested Dishonored Return Reason Code R77 – Non-Acceptance of R62 Dishonored Return can be used, identifying what this means with a scenario for illustration

Areas Covered in the Webinar:

  • Reinitiation of entries by the ODFI – identifying details and how the process works in the network
  • Format requirements of the Reinitiation Entries
  • Reversal Entries processing rules -- the details
  • The roles and responsibilities of the ODFI and RDFI when processing Reversals, plus timeframes
  • Return Reason Codes used when returning Reversing Entries
  • Timeframes and Return Reason Codes for Dishonoring or sending a Contested Dishonored Returns in the Reversal Process

Who Will Benefit:

  • Financial institution professionals (new/current operations staff)
  • Banking operations managers and staff
  • Compliance and risk professionals
  • Treasury management professionals
  • Aspiring and current AAPs (Accredited ACH Professionals)
  • Company/business owners (Originators)
  • Banking managers/ supervisors
  • Audit and compliance personnel/risk managers
  • ACH operations staff
  • ACH auditors
  • Aspiring AAPs (Accredited ACH Professional) or AAPs looking for continuing education credits
Instructor Profile:
Donna K Olheiser

Donna K Olheiser
VP of Education, Dynamic Mastership

Donna K Olheiser has over 24 years of experience in the financial services industry which includes 9 years' experience as the education service director at a Regional Payments Association (RPA), where she managed and facilitated the entire education program for nearly 800 financial institution members. Prior to that, Ms. Olheiser spent 14 years in various departments with the Federal Reserve Bank of Minneapolis and also holds the Accredited ACH Professional (AAP) designation (achieved in 2004).

Her extensive knowledge, enthusiasm and passion for transferring payment processing knowledge using the adult learning theory is remarkable and has helped many payment professionals perform daily operational tasks including exception processing while remaining compliant with the NACHA Operating Rules. She uses scenarios and examples to bring the learning home, easy to comprehend and apply to real-life day-to-day ACH processing.

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