Customs Broker Selection


Instructor: Michael Laden
Product ID: 702985

  • Duration: 60 Min
This webinar will highlight the strategies for selecting and effectively managing the customs broker. It will help importers understand the role and importance of good brokers in complying with customs requirements.
Last Recorded Date: Jul-2013


1 Person Unlimited viewing for 6 month info Recorded Link and Ref. material will be available in My CO Section
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Downloadable file is for usage in one location only. info Downloadable link along with the materials will be emailed within 2 business days
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Why Should You Attend:

A company’s customs broker or freight forwarder is a critical link in the supply chain. A good broker will pay big dividends; they will get your shipments released expeditiously and alert you to errors. A bad broker can cause a variety of problems for the importer and their mistakes can result in an enforcement action by U.S. Customs & Border Protection (CBP).

A company importing into the U.S. cannot abdicate or otherwise outsource their obligations to undertake “reasonable care” in their importing practices and activities. Therefore having a capable and competent broker is absolutely vital. Broker mistakes or errors may result in significant penalties from CBP and may also result in increased examinations. Accordingly, managing your broker has never been more important. In this session you’ll learn how to identify and select a customs broker or freight forwarder and how to manage them once you have established a relationship.

This session will explore and discuss the common traits of a “good broker”, the signs of a “bad broker” and effective strategies for conducting a request for proposal (RFP). Additionally this session will offer tips for managing your customs broker or freight forwarder once the selection process is complete.

Learning Objectives:

  • Why is having a good customs broker or freight forwarder important?
  • How do we efficiently select the best broker or forwarder and how often should we bid our business?
  • How do we manage our broker or forwarder?

Areas Covered in the Webinar:

  • Conducting a Request for Proposal (RFP)
  • Selection criteria for customs broker and freight forwarders
  • Identifying “good brokers” from bad ones
  • Effectively managing your customs broker or freight forwarder

Who will Benefit:

  • Customs or Trade Compliance personnel or Officers
  • Chief Compliance Officers
  • Logistics, distribution and transportation professionals
  • Other stakeholders or positions related to the global supply chain

Instructor Profile:

Michael D. Laden, is a recognized expert in the customs compliance and the supply chain regulatory environment. In addition to serving the two-term limit on the COAC (Commercial Operations Advisory Committee), Mr. Laden has served on the Board of Governors for the American Association of Exporters and Importers (AAEI) since 1988, and is a past Chairman. He has been a featured speaker on U.S. Customs and Border Protection and related matters before many national organizations. He travels extensively and has taught the fundamentals of importing to thousands of foreign suppliers and manufacturers worldwide.

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Refund Policy

Our refund policy is governed by individual products and services refund policy mentioned against each of offerings. However in absence of specific refund policy of an offering below refund policy will be effective.
Registrants may cancel up to two working days prior to the course start date and will receive a letter of credit to be used towards a future course up to one year from date of issuance. ComplianceOnline would process/provide refund if the Live Webinar has been cancelled. The attendee could choose between the recorded version of the webinar or refund for any cancelled webinar. Refunds will not be given to participants who do not show up for the webinar. On-Demand Recordings can be requested in exchange. Webinar may be cancelled due to lack of enrolment or unavoidable factors. Registrants will be notified 24hours in advance if a cancellation occurs. Substitutions can happen any time. On-Demand Recording purchases will not be refunded as it is available for immediate streaming. However if you are not able to view the webinar or you have any concern about the content of the webinar please contact us at below email or by call mentioning your feedback for resolution of the matter. We respect feedback/opinions of our customers which enables us to improve our products and services. To contact us please email [email protected] call +1-888-717-2436 (Toll Free).




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