Systems Thinking: Eliminating Departmental Silos and Creating Flow in Healthcare

Instructor: Samuel Thomas Zidel
Product ID: 704760
  • Duration: 60 Min
This training program will help attendees identify why silos exist and understand how to eliminate them. It will also examine why hospitals have lost focus on the patient and the importance of strategic direction and strategy deployment.
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Why Should You Attend:

Most organizations, specifically manufacturing organizations require systems thinking for specific product lines. Unlike manufacturing, hospitals require an interacting relationship that is constantly readapting itself in response to internal and external forces. In short, hospitals are complex systems, it is required that the different components of these systems operate efficiently and effectively.

This webinar will explain why departmental silos exist, why systems thinking is so important, and how to develop systems thinking in a healthcare organization.

Learning Objectives:

  • Recognizing why silos exist
  • Understanding how to eliminate silos
  • Examine why hospitals have lost focus on the patient
  • Comprehend how quality relates to systems thinking
  • Understanding the importance of strategic direction
  • Strategy deployment

Areas Covered in the Webinar:

  • How departmental focus has led to silos
  • Why all Lean objectives must have strategic direction
  • How to deploy the strategic objectives to all levels of the organization
  • How silos can be eliminated
  • Why quality is the key to success

Who Will Benefit:

Hospital and other healthcare organizations, including:

  • Senior Leadership
  • Physicians
  • Directors and Managers
  • Process Improvement Personnel
  • Quality Personnel

Instructor Profile:

Samuel Zidel is a consultant for Lean Hospitals, a consulting, training, and facilitation company. Lean Hospitals has guided many healthcare organizations on their Lean journey. Through Lean Hospitals, Mr. Zidel has conducted several training sessions, facilitated the implementation of Lean tools and principles and provided consulting services for healthcare organizations. A partial list of areas where he has considerable experience includes 5S, mistakeproofing, utilization of status boards, process mapping, and Six Sigma. Mr. Zidel has worked closely with hospital personnel to assist them in troubleshooting problems and guiding them towards solutions.

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Refund Policy

Registrants may cancel up to two working days prior to the course start date and will receive a letter of credit to be used towards a future course up to one year from date of issuance. ComplianceOnline would process/provide refund if the Live Webinar has been cancelled. The attendee could choose between the recorded version of the webinar or refund for any cancelled webinar. Refunds will not be given to participants who do not show up for the webinar. On-Demand Recordings can be requested in exchange.

Webinar may be cancelled due to lack of enrolment or unavoidable factors. Registrants will be notified 24hours in advance if a cancellation occurs. Substitutions can happen any time.

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