Healthcare Systems Engineering to Solve Tough Patient Care Solutions


Instructor: Dev Raheja
Product ID: 706273
Training Level: Intermediate to Advanced

  • Duration: 60 Min
This webinar will cover the new paradigms for designing safe patient care in hospitals using healthcare systems engineering methodology such as the one used at Mayo Clinic. It will discuss how to predict harm to patients proactively and how to plan for Zero Harm at little or no cost resulting in high return on investment. It will cover real healthcare examples from the instructor’s experience based on his book Safer Hospital Care.
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Why Should You Attend:

  • Do you know that the hospitals that most profits also make the most mistakes?
  • Why there is no incentive to prevent harm to patients?
  • Why there are more than 1,000 alarms from patients every day, making them inefficient to respond to critical patients?
  • Do you proactively prevent healthcare faults that can result in harm to patients and visitors?
  • Do you have verification and validation strategies for preventing harm?
  • Do all employees have training on “Be Lean, Not Mean”?

Hospitals in USA kill about 440,000 patients a year from mistakes, and the number of mistakes has been rising for the last two decades. The Six Sigma efforts have been a big failure. You will learn how to use error prediction tools.

The webinar will teach you how to prevent safety hazards proactively, and how to think creatively so that the cost of preventing unsafe incidences is very low or zero.

Areas Covered in the Webinar:

  • Sufficient Understanding is a Pre-requisite to Safe Care Preventing “Indifferencity” to Enhance Patient Safety
  • Continuous innovation is better than continuous improvement
  • Innovations Should Start with Incidence Reports
  • Healthcare Failure Mode and Effects Analysis
  • Doing More with Less is Innovation
  • Re-Invent Quality Management
  • Re-invent Risk Management
  • Human Errors may be Unpreventable, Preventing Harm is an Innovation Managing Safety: Lessons from Aerospace
  • The Paradigm Pioneers
  • Aequanimitas, The Best Known Strategy for Safe Care

Who Will Benefit:

  • Top management
  • R&D engineers and managers
  • Doctors
  • Nursing staff
  • Patient safety staff
  • Quality Assurance staff
  • Risk management staff
  • Marketing managers
  • Service managers
Instructor Profile:
Dev Raheja

Dev Raheja
Risk Management Consultant, Independent

Dev Raheja, MS,CSP, author of the books Safer Hospital Care and Design for Reliability, is an international risk management, patient safety and quality assurance consultant for medical device, consumer products, healthcare and aerospace industry for over 25 years. Prior to becoming a consultant in 1982 he worked at GE Healthcare as Supervisor of Quality Assurance/Manager of Manufacturing, and at Booz-Allen & Hamilton as Risk Management consultant for variety of systems.

Currently he is an Adjunct Professor at the Florida Tech for its BBA degree in Healthcare Management and the online faculty at University of Maryland where he teaches courses on Reliability and Safety . He is a Founding Fellow of American College of Healthcare Trustees and a member of American College of Healthcare Executives, He is a former National Malcolm Baldrige Quality Award Examiner in the first batch of examiners.

He serves on the Patient and Families Advisory Council at Johns Hopkins Hospital. He helped them in providing 24/7 access to family members of patients and reduced the number of alarms for nurses so they recognize critical patient needs early.

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Refund Policy

Our refund policy is governed by individual products and services refund policy mentioned against each of offerings. However in absence of specific refund policy of an offering below refund policy will be effective.
Registrants may cancel up to two working days prior to the course start date and will receive a letter of credit to be used towards a future course up to one year from date of issuance. ComplianceOnline would process/provide refund if the Live Webinar has been cancelled. The attendee could choose between the recorded version of the webinar or refund for any cancelled webinar. Refunds will not be given to participants who do not show up for the webinar. On-Demand Recordings can be requested in exchange. Webinar may be cancelled due to lack of enrolment or unavoidable factors. Registrants will be notified 24hours in advance if a cancellation occurs. Substitutions can happen any time. On-Demand Recording purchases will not be refunded as it is available for immediate streaming. However if you are not able to view the webinar or you have any concern about the content of the webinar please contact us at below email or by call mentioning your feedback for resolution of the matter. We respect feedback/opinions of our customers which enables us to improve our products and services. To contact us please email [email protected] call +1-888-717-2436 (Toll Free).




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