This interactive workshop focuses on how to recognize and investigate common forms of payments fraud. Using examples of real cases, attendees learn how to recognize red flags and understand the investigation process. The course covers all forms of payments; check fraud, wire transfer fraud, ACH fraud, mobile fraud and card fraud. Each section will discuss common forms of fraud in that payment system, mitigation and investigation techniques, plus provide tips for attendees on how to avoid many scams. Attendees are encouraged to bring along their own situations for group discussion. This workshop is highly interactive and includes opportunities for attendees to work through mock investigations to determine the best resolution.

This course is appropriate for any individual involved in, or interested in being involved in, risk management, fraud prevention, and/or fraud investigations. Investigation techniques will be discussed at length and attendees will apply their knowledge in mock scenarios throughout the course.

Learning Objectives:

  • Recognize common forms of payments fraud
  • Interpret red flags of fraud
  • Acquire common investigation techniques
  • Analyze sound business practices to reduce exposure and loss
  • Breakdown evidence collection and preservation techniques (electronic and physical)
  • Build an investigation strategy from given mock fraud scenarios
Seminar Fee Includes:
Lunch
AM-PM Tea/Coffee
Seminar Material
USB with seminar presentation
Hard copy of presentation
Attendance Certificate
$100 Gift Cert for next seminar

Areas Covered:

  • Examples of common forms of payments fraud
  • Identifying red flags of potential fraud
  • Investigation techniques
  • Sound business practices that help reduce exposure to fraud
  • Evidence collection and preservation
  • Hands-on group exercises to develop an investigation strategy for mock fraud situations
  • Resources, take-away, and group discussions

Who will Benefit:

  • Internal Auditors
  • Risk Officers
  • Director of Security
  • Compliance Officers
  • Compliance Professionals
  • Operational Risk professionals
  • Finance Professionals
  • Audit Committee Members
  • Operational Risk Managers
  • Information Security
  • Fraud Investigators

Which organizations should attend?

  • Small Businesses
  • Mid-sized Businesses
  • Municipalities
  • Health Care
  • Non Profit Organizations
  • Charitable Organizations
  • Insurance
  • Banks
  • Credit Unions
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Day 01(8:30 AM - 4:30 PM)
  • 08.30 AM - 09.00 AM: Registration
  • 09.00 AM: Session Start
  • Payments fraud
    • Discuss common forms of payments fraud, identify corresponding red flags, and discuss effective mitigation controls
      • Consumer
        • Advance Fee Frauds
        • Account Takeover
        • Senior exploitation
        • Other relevant frauds in effect around the time of the program
      • Businesses, Financial Institutions and Financial Firms
        • Business Email Compromise
        • Ransomware / Malware
        • Embezzlement / Insider Fraud
          • Profile of an embezzler
          • Common practices that reduce exposure
        • Account Takeover
        • Social engineering
        • Current trends of counterfeit checks
        • Compromising card frauds
        • Other relevant frauds in effect around the time of the program
  • Investigation techniques and tips
    • Occupational fraud / internal fraud
    • External fraud
  • Sound business practices that help reduce exposure to fraud
    • Risk Assessment and audit findings
    • Control gaps analysis / Business Impact Analysis
    • Monitoring (internal and external)
    • Account security
  • Investigations
    • Evidence collection and preservation
      • Digital evidence
      • Physical evidence
    • Taking witness statements
    • Filing reports and working with law enforcement
    • Maintaining case files
    • Tips on testifying
Day 02(8:30 AM - 4:00 PM)
  • Day 1 questions & discussion
  • Hands-on group exercises
    • Apply Day 1 knowledge to case studies and group exercises
      • Analyze case studies to determine risk and exposure
      • Identify frauds
      • Document appropriate controls to mitigate risk
      • Develop an investigation strategy
  • Conclude with valuable resources, take-away, and group discussions
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Rayleen M. Pirnie

Rayleen M. Pirnie, AAP
CEO and Founder, RP Payments Risk Consulting Services, LLC

Rayleen is a recognized payments risk and fraud expert who works with financial institutions and businesses across the nation to help them understand today's threats and develop appropriate risk mitigation strategies. She also speaks to consumer groups revealing real-world methods to reduce the chances of devastating frauds, and law enforcement on payment system processing and evidence collection in electronic payment channels. Rayleen's areas of expertise include regulatory compliance, payment system risk management, cybercrimes, and information security.

Rayleen conveys current trends via conference presentations, blogs, and newsletter articles plus supports groups with special projects.

Prior to her leap to private consulting, Rayleen was the Director of Payments Risk & Fraud at EPCOR for 8 years. She joined EPCOR after a 10-year career as a fraud investigator in banking.

Rayleen graduated with honors from The University of Phoenix earning a Bachelor's of Science in Criminal Justice Administration and is an Accredited ACH Professional (AAP).

Rayleen enjoys gardening with the best helper in the world, her grandson. She also enjoys reading and music. She is an advocate and supporter of The Animal Rescue Alliance. Rayleen and her husband Mike currently have four adopted fur-kids of their own.

Anonymous feedback from 2014 360REACH:

“Rayleen exemplifies knowledge and integrity. Her outstanding presentation style conveys her strengths as well as inspires confidence.”

“Her organizational skills - over the years she has been involved in multiple projects/committees at any given time and I have not seen her ever appear unprepared. She is also quite successful in asking for others to become more active/involved in a manner that makes the person asked WANT to be involved.”

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