Process-Based and Metric-Driven Internal Audit Approach

Instructor: Angelo Scangas
Product ID: 700401
Training Level: Advanced
  • Duration: 60 Min

recorded version

1x Person - Unlimited viewing for 6 Months
(For multiple locations contact Customer Care)
Recorded Link and Ref. material will be available in My CO Section
Last Recorded Date: Jun-2007

Training CD / USB Drive

One CD/USB is for usage in one location only.
(For multiple locations contact Customer Care)
CD/USB and Ref. material will be shipped within 15 business days

Customer Care

Fax: +1-650-362-2367


Read Frequently Asked Questions

This Internal Audit Approach training/webinar is designed to enhance your understanding of process auditing techniques Using interactive examples and a case study.

The change in emphasis of ISO 9000:2000 and ISO 13485, focusing on process efficiency, effectiveness and business results, requires a different approach to auditing. A "value-added" perspective for audits is needed. In addition to examining past conformance to requirements and regulations in minute detail, you can use current performance to project future actions.

Therefore, auditing in it’s many forms is a cost-effective means of improving the organization. To be useful, audits must be performed and presented in a meaningful approach. In order to change practices for the better, audit results must be in business terms and appeal to the interests of the various stakeholders.

Areas Covered in the seminar:

This course is designed to enhance your understanding of process auditing techniques

  • Using interactive examples and a case study
  • You will develop practical audit skills
  • Improve evaluation and communication skills
  • Refine reporting skills and sharpen your ability to implement corrective action programs
  • Attendees will also gain an understanding of Customer Oriented Processes (COPs)
  • As well as the value of metrics in the audit process

By the end of the course participants should be able to:
  • Implement a process-based, metrics-driven system audit program
  • Develop core process maps and 4-panel metric charts
  • Develop effective process-based and metrics-driven auditing techniques

Who Will Benefit:

This is a perfect fit if you will be conducting, managing, or participating in internal (first-party) audits, or helping to develop an ISO 13485 or ISO 9000 quality system. Also great if you are involved in developing, implementing, and/or maintaining an internal audit system that meets the requirements of ISO 13485 and ISO 9000.

Those who are responsible for internal quality and other management system audits including department managers, supervisors, quality representatives, engineers and administrative staff who have a focus on business improvement, performance and profitability.

Instructor Profile:

Angelo Scangas, is President of Quality Support Group Inc., a Consulting, Training, Benchmarking and Best Practices organization. He has over 23 years of experience in the Electrical, Medical, Automotive, Chemical and Aerospace Industries working in many functional areas including Engineering, Operations and Quality Assurance.

Mr. Scangas is:
  • RAB-Certified ISO 9000:2000, ISO 13485 Lead Auditor
  • IATF - TS 16949:2002 Certified Lead Auditor
  • Instructor in APQP, FMEA, PPAP, Control Plan, MSA and SPC
  • Six Sigma Master Black Belt
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Refund Policy

Registrants may cancel up to two working days prior to the course start date and will receive a letter of credit to be used towards a future course up to one year from date of issuance. ComplianceOnline would process/provide refund if the Live Webinar has been cancelled. The attendee could choose between the recorded version of the webinar or refund for any cancelled webinar. Refunds will not be given to participants who do not show up for the webinar. On-Demand Recordings can be requested in exchange.

Webinar may be cancelled due to lack of enrolment or unavoidable factors. Registrants will be notified 24hours in advance if a cancellation occurs. Substitutions can happen any time.

If you have any concern about the content of the webinar and not satisfied please contact us at below email or by call mentioning your feedback for resolution of the matter.

We respect feedback/opinions of our customers which enables us to improve our products and services. To contact us please email call +1-888-717-2436 (Toll Free).

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