The Human Error Tool Box: A Practical Approach to Human Error

Speaker

Instructor: Ginette M Collazo
Product ID: 706862

Location
  • 10
  • January 2023
    Tuesday
  • 10:00 AM PST | 01:00 PM EST
    Duration: 90 Min
This course offers practical approaches and tools to address human performance issues in GMP related environments by using a particular methodology to correct, prevent and avoid reoccurrence of these matters.
LIVE ONLINE TRAINING

January 10, Tuesday 10:00 AM PST | 01:00 PM EST
Duration: 90 Min

 

$199.00
One Dial-in One Attendee

$999.00
Group-Max. 10 Attendees/Location
(For multiple locations contact Customer Care)

$349.00

$399.00

$249.00
1 Person Unlimited viewing for 6 month info Recorded Link and Ref. material will be available in My CO Section 48 hrs after completion of Live training
(For multiple locations contact Customer Care)

$299.00
Downloadable file is for usage in one location only. info Downloadable link along with the materials will be emailed within 2 business days after completion of Live training
(For multiple locations contact Customer Care)

 

 

Customer Care

Fax: +1-650-362-2367

Email: [email protected]

Read Frequently Asked Questions

Why Should You Attend:

Human error is known to be the primary cause of quality and production losses in many industries. Although it is unlikely that human error will ever be eliminated, many human performance problems can be prevented. Human errors start at the design stage. From procedures, training, and workplace environment many variables that affect human behavior CAN be manipulated reducing the likelihood of these occurrences. When working with these challenges, it is imperative to understand human behavior and the psychology of error as well as understand exactly where the weaknesses of the system are so that they can be improved and fixed.

Learning Objectives:

  • Understand human error: factors and causes.
  • Understand the importance: regulatory and business.
  • Define the process to manage Human Error deviations.
  • Learn about human error measurement.
  • Learn about tools for measurement.
  • Establish Key Performance Indicators.
  • Define and measure human error rate, cognitive load, and CAPA effectiveness
  • Identify what I can do to support human reliability.

Areas Covered in the Webinar:

  • Background on Human Error Phenomena and Measurement.
  • The importance of Human Error Prevention/reduction.
  • Quantitative and qualitative information gathering.
  • Why do we need tools for human error reduction programs?
  • Training as a tool and human error.
  • Facts about human error and training.
  • Human Error as the Root Cause: what to do and how to measure it.
  • Tools
    • Prediction
    • Root Cause Analysis
    • Cognitive load assessment
    • Systems available
    • Human error rate
    • Floor checklist
    • Interview questions
  • Human error rates and other metrics
  • Trending and Tracking
  • Metrics and Human Error
    • KPI’s
    • Human Error rate
    • 1st-time pass rate
    • Overall equipment effectiveness (OEE)
    • Trending /Tracking

Who Will Benefit:

  • Training managers and coordinators
  • Operations
  • Manufacturing
  • Plant Engineering
  • QA/QC staff
  • Process excellence/improvement professionals
  • Industrial/process engineers
  • Compliance officers
  • Regulatory/legislative affairs professionals
  • General/corporate counsel
  • Executive management
Instructor Profile:
Ginette M Collazo

Ginette M Collazo
Organizational Psychologist, Ginette M Collazo Inc

Ginette Collazo, Ph. D. is an Industrial-Organizational Psychologist with 20 years of experience that specializes in Engineering Psychology and Human Reliability, disciplines that study the interaction between human behavior and productivity. She has held positions leading training and human reliability programs in the Pharmaceutical and Medical Device Manufacturing Industry.

Nine years ago, Dr. Collazo established Human Error Solutions (HES), a Florida based boutique consulting firm, where she has been able to position herself as one of the few Human Error Reduction Experts in the world. HES, led by Dr. Collazo, developed a unique methodology for human error investigations, cause determination, CA-PA development and effectiveness that has been implemented and proven amongst different industries globally. This scientific method has been applied in critical quality situations and workplace accidents.

Ginette Collazo, Ph. D. is the author of the book Human Error: Root Cause Determination Model, published in 2008. She is also a speaker at significant events like Interphex, FDAnews Annual Conference, Global Conference on Process Safety, International Conference on Applied Human Factors and Ergonomics, Pharmaceutical Industry Association, and GMP International Conference, among others.

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Our refund policy is governed by individual products and services refund policy mentioned against each of offerings. However in absence of specific refund policy of an offering below refund policy will be effective.
Registrants may cancel up to two working days prior to the course start date and will receive a letter of credit to be used towards a future course up to one year from date of issuance. ComplianceOnline would process/provide refund if the Live Webinar has been cancelled. The attendee could choose between the recorded version of the webinar or refund for any cancelled webinar. Refunds will not be given to participants who do not show up for the webinar. On-Demand Recordings can be requested in exchange. Webinar may be cancelled due to lack of enrolment or unavoidable factors. Registrants will be notified 24hours in advance if a cancellation occurs. Substitutions can happen any time. On-Demand Recording purchases will not be refunded as it is available for immediate streaming. However if you are not able to view the webinar or you have any concern about the content of the webinar please contact us at below email or by call mentioning your feedback for resolution of the matter. We respect feedback/opinions of our customers which enables us to improve our products and services. To contact us please email [email protected] call +1-888-717-2436 (Toll Free).

 

 

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