Understanding Your Target Audience to Communicate Effectively


Instructor: Justin Muscolino
Product ID: 706112
Training Level: Basic to Advanced

  • Duration: 90 Min
In this webinar, learn how to find the right approach to deal with your stakeholders. Discover how to understand their core characteristics to make it easier for you to influence and persuade them.
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Why Should You Attend:

When dealing with internal stakeholders (or anyone for that matter) it’s important to understand the best approach in dealing with them. If you find the right approach and understand their core characteristics, you will find it much easier to influence and persuade them. This course will go over the key elements in aligning yourself with anyone and finding the best way communicate with them effectively.

Areas Covered in the Webinar:

  • Why it’s important to customize your message
  • Understanding different personality types
  • Understanding the different generations
  • Building a Personality profile
  • How to deal with all levels of staff
  • Putting it all together

Who Will Benefit:

Anyone communicating with executives

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Instructor Profile:
Justin Muscolino

Justin Muscolino
Head of North America Compliance Training, GRC Solutions Pty Ltd

Justin brings over 20 years of wide-arranging experience in compliance, training and regulations. Most recently, he served as Head of Compliance Training at Bank of China where he led the compliance training function and created and monitored the annual training plan through a thorough training needs analysis. Previously he served as Macquarie Group’s Head of Americas Compliance Training and JPMorgan Chase’s Compliance Training Manager. Justin also worked for FINRA, a US regulator, where he created Examiner University to train examiners on how to perform their function.

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Refund Policy

Our refund policy is governed by individual products and services refund policy mentioned against each of offerings. However in absence of specific refund policy of an offering below refund policy will be effective.
Registrants may cancel up to two working days prior to the course start date and will receive a letter of credit to be used towards a future course up to one year from date of issuance. ComplianceOnline would process/provide refund if the Live Webinar has been cancelled. The attendee could choose between the recorded version of the webinar or refund for any cancelled webinar. Refunds will not be given to participants who do not show up for the webinar. On-Demand Recordings can be requested in exchange. Webinar may be cancelled due to lack of enrolment or unavoidable factors. Registrants will be notified 24hours in advance if a cancellation occurs. Substitutions can happen any time. On-Demand Recording purchases will not be refunded as it is available for immediate streaming. However if you are not able to view the webinar or you have any concern about the content of the webinar please contact us at below email or by call mentioning your feedback for resolution of the matter. We respect feedback/opinions of our customers which enables us to improve our products and services. To contact us please email [email protected] call +1-888-717-2436 (Toll Free).




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