Why Should You Attend:
The first webinar in the 3-part series will cover all the details from general and administrative returns, stop payments, to extended returns. This session will help you identify timeframes for all types of returns, returns that need paperwork completed by the receiver (such as the WSUD), and retention timeframes for the paperwork.
For the ODFI/Originator, Prenotes are optional – but, if they do them, what are the responsibilities, obligations and warranties? The second part in the series will discuss the recent rule change that reduced the amount of time between a Prenote and a Live Entry, provide details on NOCs and Single Entry ACH Entries, and in particular, focus on the Originator and ODFI Exception Processes and responsibilities.
The third and final session discusses Reinitiation of Entries and the Reversal process. They are anything but ordinary; they require knowing what the specifics are and ensuring a financial institution is in compliance with the NACHA Operating Rules.
Areas Covered in the Webinars:
ACH Exception Processing - Part 1: Returns & NOCs
ACH Exception Processing - Part 2: The Originator and ODFI Exception Processes and Responsibilities
ACH Exception Processing - Part 3: Reinitiation and Reversals
Who Will Benefit:
Donna K Olheiser has over 24 years of experience in the financial services industry which includes 9 years' experience as the education service director at a Regional Payments Association (RPA), where she managed and facilitated the entire education program for nearly 800 financial institution members. Prior to that, Ms. Olheiser spent 14 years in various departments with the Federal Reserve Bank of Minneapolis and also holds the Accredited ACH Professional (AAP) designation (achieved in 2004).
Her extensive knowledge, enthusiasm and passion for transferring payment processing knowledge using the adult learning theory is remarkable and has helped many payment professionals perform daily operational tasks including exception processing while remaining compliant with the NACHA Operating Rules. She uses scenarios and examples to bring the learning home, easy to comprehend and apply to real-life day-to-day ACH processing.
Our refund policy is governed by individual products and services refund policy mentioned against each of offerings. However in absence of specific refund policy of an offering below refund policy will be effective.
Registrants may cancel up to two working days prior to the course start date and will receive a letter of credit to be used towards a future course up to one year from date of issuance. ComplianceOnline would process/provide refund if the Live Webinar has been cancelled. The attendee could choose between the recorded version of the webinar or refund for any cancelled webinar. Refunds will not be given to participants who do not show up for the webinar. On-Demand Recordings can be requested in exchange. Webinar may be cancelled due to lack of enrolment or unavoidable factors. Registrants will be notified 24hours in advance if a cancellation occurs. Substitutions can happen any time. On-Demand Recording purchases will not be refunded as it is available for immediate streaming. However if you are not able to view the webinar or you have any concern about the content of the webinar please contact us at below email or by call mentioning your feedback for resolution of the matter. We respect feedback/opinions of our customers which enables us to improve our products and services. To contact us please email [email protected] call +1-888-717-2436 (Toll Free).
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