ACH Returns Processes - Made Simple

Instructor: Donna K Olheiser
Product ID: 705274
  • 13
  • November 2018
  • 10:00 AM PST | 01:00 PM EST
    Duration: 90 Min
According to the NACHA Operating Rules, the ACH return process with current timeframes will remain the way it has been even though we are in the midst of the three-phase implementation of Same Day ACH. With the new Same Day ACH landscape, the additional processing windows can change the way returns are processed (if the RDFI chooses to utilize this feature) to receive faster settlement on the returns without having to pay a Same Day fee. This webinar will offer insight into the new process and provide an overview of legacy ACH and Same Day return process and rules.

Live Online Training
November 13, Tuesday 10:00 AM PST | 01:00 PM EST | Duration: 90 Min

One Dial-in One Attendee
Group-Max. 10 Attendees/Location
(For Multiple Locations Contact Customer Care)
Super Deal - Get CD/USB Drive Free!

recorded version

1x Person - Unlimited viewing for 6 Months
(For multiple locations contact Customer Care)
Recorded Link and Ref. material will be available in My CO Section 48 hrs after completion of Live training

Training CD / USB Drive

One CD/USB is for usage in one location only.
(For multiple locations contact Customer Care)
CD/USB and Ref. material will be shipped within 15 business days after completion of Live training

Combo Offers

Live + Recorded Version


Live + Training CD/USB


Customer Care

Fax: +1-650-362-2367


Read Frequently Asked Questions

"ACH Returns Processes - Changes Due to Same-Day ACH Environment" - This course is approved by NASBA (National Association of State Boards of Accountancy). Attendees of Live Webinar are eligible for 1.8 CPE credit up on full completion of the course.

Why Should You Attend:

As an RDFI are you utilizing the full potential of the return process in the new Same Day environment? You can do Same Day returns without having to pay the 5.2 cent fee for each Same Day entry. Same Day returns do not pay the fee but can receive settlement for the returns as soon as the same day.

The return rules aren’t changing – the difference is that there are now extra windows of opportunity to transmit a return entry earlier on the same day. For example, unable to locate account, account closed, NSF, unauthorized are all reasons an entry can be returned - why not return that entry (that’s on the exception report) on the day it is an exception processing item? Examples of these types of returns and the what ifs are included to differentiate between the returns processed next day and returns processed Same Day.

Learning Objectives:

  • Define the return process – legacy ACH and Same Day
  • Identify the different return processing windows and how settlement can be affected
  • Tips and suggestions on how to streamline your return process and get settlement faster
  • Outline the advantages of using the Same Day to do returns – not just Same Day ACH entries – but all ACH entries
  • Review timeframes for doing general returns (NSF – Unable to Locate Acct) and Unauthorized Entries
  • Illustrate how the ACH network can be leveraged for faster returns without paying the 5.2 cent fee
  • Describe through the use of scenarios – the differences between the current return process and utilizing Same Day instead

Areas Covered in the Webinar:

  • Timeframes for Returning ACH Entries
  • Overview of Legacy ACH Return Process and Rules
  • Same Day ACH – Changes in Returns Process
  • Settlement for Returns
  • Using the Legacy ACH Process
  • Same Day ACH Entry Returns (NSF – Debits)
  • Scenarios to help identify how this new (same day window) opportunity for returns can change your returns process -- not just for Same Day Entries!

Who Will Benefit:

  • Financial Institution Professionals (New/Current Operations Staff)
  • Banking Operations Managers and Staff
  • Compliance and Risk Professionals
  • Treasury Management Professionals
  • Aspiring and Current AAPs (Accredited ACH Professionals)
  • Payroll Processors
  • Company/ Business Owners (Originators)
  • Banking Managers/ Supervisors
  • Audit and Compliance Personnel / Risk Managers
Instructor Profile:
Donna K Olheiser

Donna K Olheiser
VP of Education, Dynamic Mastership

Donna K Olheiser, AAP, is the vice president of Education Services and founder of Dynamic Mastership, LLC. She has over 24 years of experience in the financial services industry which includes 9 years' experience as the education service director at a Regional Payments Association (RPA), where she managed and facilitated the entire education program for nearly 800 financial institution members. Prior to that, Ms. Olheiser spent 14 years in various departments with the Federal Reserve Bank of Minneapolis and also holds the Accredited ACH Professional (AAP) designation.

She has designed and facilitated over 100 training sessions each year with her expertise being the rules for companies and financial institutions when processing electronic (specifically ACH) payments, then scheduling the events to facilitate and deliver the material through a variety of venues (webinars, teleseminars, in-person workshops, including regional and national conferences).

Her extensive knowledge, enthusiasm and passion for transferring payment processing knowledge using the adult learning theory is remarkable and has helped many payment professionals perform daily operational tasks including exception processing while remaining compliant with the NACHA Operating Rules. She uses scenarios and examples to bring the learning home, easy to comprehend and apply to life day-to-day ACH processing. Her ability to engage the learner through the entire training event helps the adult learner apply what they've learned during each training session.

Follow us :
Complete 1099, TIN Matching, B-Notice, FATCA and Nonresident Alien 1042-S Compliance Update
Managing an Effective AML Compliance Program

Refund Policy

Registrants may cancel up to two working days prior to the course start date and will receive a letter of credit to be used towards a future course up to one year from date of issuance. ComplianceOnline would process/provide refund if the Live Webinar has been cancelled. The attendee could choose between the recorded version of the webinar or refund for any cancelled webinar. Refunds will not be given to participants who do not show up for the webinar. On-Demand Recordings can be requested in exchange.

Webinar may be cancelled due to lack of enrolment or unavoidable factors. Registrants will be notified 24hours in advance if a cancellation occurs. Substitutions can happen any time.

If you have any concern about the content of the webinar and not satisfied please contact us at below email or by call mentioning your feedback for resolution of the matter.

We respect feedback/opinions of our customers which enables us to improve our products and services. To contact us please email call +1-888-717-2436 (Toll Free).

Product Reviews

This product hasn't received any reviews yet. Be the first to review this product! Write review

Best Sellers
You Recently Viewed