ComplianceOnline

Know the New CMS Survey Process

Instructor: Carmen Bowman
Product ID: 705762
  • 13
  • September 2018
    Thursday
  • 10:00 AM PDT | 01:00 PM EDT
    Duration: 90 Min

Live Online Training
September 13, Thursday 10:00 AM PDT | 01:00 PM EDT | Duration: 90 Min

$149.00
One Dial-in One Attendee
$399.00
Group-Max. 10 Attendees/Location
(For Multiple Locations Contact Customer Care)
Super Deal - Get CD/USB Drive Free!

recorded version

$199.00
1x Person - Unlimited viewing for 6 Months
(For multiple locations contact Customer Care)
Recorded Link and Ref. material will be available in My CO Section 48 hrs after completion of Live training

Training CD / USB Drive

$249.00
One CD/USB is for usage in one location only.
(For multiple locations contact Customer Care)
CD/USB and Ref. material will be shipped within 15 business days after completion of Live training

Combo Offers

Live + Recorded Version

$299.00

Live + Training CD/USB

$329.00

Customer Care

Fax: +1-650-362-2367

Email: customercare@complianceonline.com

Read Frequently Asked Questions

This webinar will discuss the new CME survey process, components, best practices to manage the survey.

Why Should You Attend:

CMS issued the Reform of Requirements for LTC Facilities: Final Rule in 2016 with some requirements due at that time known as Phase I. Phase 2 is in effect as of Nov. 28, 2017 and Phase 3 comes in 2019. An entirely new survey process also came into being Nov. 28, 2017.

Attend this webinar to understand what are the components and changes happened in the new survey process, survey resources and helpful tips for managing the survey. It will be give an overview of the survey process changes, tips for managing the survey from a former surveyor and now “regulator turned educator.” You will not be dependent upon others to tell you what is happening during a survey plus sometimes the people you ask don’t really know. Be the one who knows! You will feel stronger in your daily work especially when surveyors show up. In fact, be encouraged to “be your own surveyor.”

Areas Covered in the Webinar:

  • The CMS New Survey Processes: Order of Survey and Facility Tasks
  • The Critical Element Pathways: 44 Critical Element Pathways (surveyors will be using during survey regarding sample residents)
  • The various survey resources CMS has made will be shared

Who Will Benefit:

Any person working in or with a nursing home

  • Nurses
  • Nursing assistants
  • Dietitians
  • Dietary managers
  • Therapists
  • Administrators
  • Social workers
  • Activity professionals
  • Recreation therapists, etc.
Instructor Profile:
Carmen Bowman

Carmen Bowman
Consultant, Edu-Catering

Carmen Bowman is a consultant, trainer, author and owner of Edu-Catering: Catering Education for Compliance and Culture Change turning her former role of regulator into educator. Carmen was a Colorado state surveyor for nine years, a policy analyst with CMS Central Office where she taught the national Basic Surveyor Course and the first certified activity professional to be a surveyor. As a contractor to CMS, Carmen co-developed the Artifacts of Culture Change measurement tool, authored the background papers for and facilitated both Creating Home national symposiums sponsored by CMS and the Pioneer Network. She facilitated the Pioneer Network Task Forces that developed the new Dining Practice Standards and subsequent Toolkit. She serves on the Pioneer Network Policy committee which meets with CMS Division of Nursing Homes quarterly. She co-authored The Power of Language to Create Culture, Eliminating Alarms and Preventing Falls by Engaging with Life, and facilitated the first Surplus Safety Symposium. Carmen has a Master's degree in Healthcare Systems, a Bachelor's in Social Work and German, is a Certified Eden Associate and Eden Mentor, Certified Validation Worker, Group Practitioner and recently Presenter. She co-founded the Colorado Culture Change Coalition, and with Action Pact has authored eight culture change workbooks plus hosts a monthly web culture change talk show called Conversations with Carmen. Currently she is writing her ninth book for Health Professions Press Changing Culture with Little Worry about Money or Regulation.

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Refund Policy

Registrants may cancel up to two working days prior to the course start date and will receive a letter of credit to be used towards a future course up to one year from date of issuance. ComplianceOnline would process/provide refund if the Live Webinar has been cancelled. The attendee could choose between the recorded version of the webinar or refund for any cancelled webinar. Refunds will not be given to participants who do not show up for the webinar. On-Demand Recordings can be requested in exchange.

Webinar may be cancelled due to lack of enrolment or unavoidable factors. Registrants will be notified 24hours in advance if a cancellation occurs. Substitutions can happen any time.

If you have any concern about the content of the webinar and not satisfied please contact us at below email or by call mentioning your feedback for resolution of the matter.

We respect feedback/opinions of our customers which enables us to improve our products and services. To contact us please email customercare@complianceonline.com call +1-888-717-2436 (Toll Free).

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