Consumer Protection in Banking: Understanding the Rules

Instructor: Michael Tyler
Product ID: 705990
  • 27
  • March 2019
  • 10:00 AM PDT | 01:00 PM EDT
    Duration: 60 Min
This webinar will help attendees understand the consumer protection obligations of banks under Title X of the Dodd-Frank Act, the Fair Housing Act, the Equal Credit Opportunity Act, and other applicable laws; and the role of the Consumer Financial Protection Bureau (CFPB), including recent changes.

Live Online Training
March 27, Wednesday 10:00 AM PDT | 01:00 PM EDT | Duration: 60 Min

One Dial-in One Attendee
Group-Max. 10 Attendees/Location
(For Multiple Locations Contact Customer Care)
Super Deal - Get CD/USB Drive Free!

recorded version

1x Person - Unlimited viewing for 6 Months
(For multiple locations contact Customer Care)
Recorded Link and Ref. material will be available in My CO Section 48 hrs after completion of Live training

Training CD / USB Drive

One CD/USB is for usage in one location only.
(For multiple locations contact Customer Care)
CD/USB and Ref. material will be shipped within 15 business days after completion of Live training

Combo Offers

Live + Recorded Version


Live + Training CD/USB


Customer Care

Fax: +1-650-362-2367


Read Frequently Asked Questions

Why Should You Attend:

Consumer protection laws and regulations impact most areas of the Retail business of a bank or credit union, including branch operations; lending (including mortgage and auto loan business); marketing; Risk and compliance. If your duties involve any of these, then you will benefit from the insights this program provides.

In this webinar you will learn how the requirements set by consumer protection laws, such as those requiring non-discriminatory treatment of customers, affect banking operations; become familiar with the kinds of issues that can arise; and how difficulties in these areas can be prevented, or be resolved if they arise.

Areas Covered in the Webinar:

  • Duties imposed by applicable laws, including the Dodd-Frank Act, Fair Housing Act (FHA), Equal Credit Opportunity Act (ECOA) and other applicable laws
  • Role of the Consumer Financial Protection Bureau (CFPB), including the effect of recent legislation
  • Implications for loan business, including Mortgage and Auto Loan business
  • Implications for Credit Card business
  • Examples of issues and challenges that have arisen for financial institutions in the compliance with Consumer Protection rules; and how they have been resolved

Who Will Benefit:

  • Employees and managers in banks or credit unions who make decisions concerning customer transactions, especially those with supervisory responsibilities
  • Compliance staff and management
  • Employees and managers with designated responsibilities for customer-service policies and practices
Instructor Profile:
Michael Tyler

Michael Tyler
Managing Director, Tyler and Company

Executive, adviser & board member in technology-based businesses, especially in in banking/ financial services; and information technology, telecom and other high-tech industries. Specialist expertise in Risk management, regulation and compliance for banking & financial services; and in big-data analytics. 35+ years’ experience in US, Canada, Asia/Pacific, UK and Europe. Results accomplished include: (a) building of custom Management Information applications in the fields of Risk, compliance and expense management, for major multinational banks based in the US and UK; (b) key contributions to planning of large infrastructure projects: e.g. Southern Cross undersea fiber-optic cable network, Australia & New Zealand to US; and (c) $12 bn+ of structured finance for telecom; electric power; aviation & ground transportation, e.g. for Bay Area Rapid Transit (BART); British Telecommunications (BT) and Citicorp.

Follow us :
BSA/AML/OFAC Risk Assessments
Expense Reporting Best Practices

Refund Policy

Registrants may cancel up to two working days prior to the course start date and will receive a letter of credit to be used towards a future course up to one year from date of issuance. ComplianceOnline would process/provide refund if the Live Webinar has been cancelled. The attendee could choose between the recorded version of the webinar or refund for any cancelled webinar. Refunds will not be given to participants who do not show up for the webinar. On-Demand Recordings can be requested in exchange.

Webinar may be cancelled due to lack of enrolment or unavoidable factors. Registrants will be notified 24hours in advance if a cancellation occurs. Substitutions can happen any time.

If you have any concern about the content of the webinar and not satisfied please contact us at below email or by call mentioning your feedback for resolution of the matter.

We respect feedback/opinions of our customers which enables us to improve our products and services. To contact us please email call +1-888-717-2436 (Toll Free).

Product Reviews

This product hasn't received any reviews yet. Be the first to review this product! Write review

Best Sellers
You Recently Viewed