Why Should You Attend:
This webinar will teach you how to perform a good investigation, how to perform good root cause analysis, develop appropriate actions to eliminate each root cause, and the steps to perform to implement the identified actions.
Topics will include investigational tools such as interviewing (it’s not interrogation), record review (what am I looking for?), inspection, observation, and simulations, various root cause analysis tools – what are they and when do I use them. Topics will also include tools for identifying and implementing actions to eliminate the root cause.
Ultimately, you also need to assemble the documentation to tell your story. This webinar will conclude with some key pointers in telling the story.
Failures in investigations and root cause analysis have been in the top five of compliance observations for over thirty years. Fundamental in these observations are that companies have failed to uncover the true root cause of problems encountered, too often settling on symptoms, such as human error. The net result is that problems continue to recur, products are released to the field with one of more issues and patients are put at risk. Additionally, businesses are adversely impacted due to responding to warning letters, managing complaints and product recalls.
Although there are numerous seminars available, most focus on root cause investigations – investigating to get to root cause. More often than not, this approach does nothing more than reinforce preexisting opinions on what we think is going on, rather than gathering facts of what specifically happened in this instance. This presentation describes the tools and techniques for performing good investigations, identifying true root causes and for implementing corrective actions.
Areas Covered in the Webinar:
Who Will Benefit:
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Registrants may cancel up to two working days prior to the course start date and will receive a letter of credit to be used towards a future course up to one year from date of issuance. ComplianceOnline would process/provide refund if the Live Webinar has been cancelled. The attendee could choose between the recorded version of the webinar or refund for any cancelled webinar. Refunds will not be given to participants who do not show up for the webinar. On-Demand Recordings can be requested in exchange. Webinar may be cancelled due to lack of enrolment or unavoidable factors. Registrants will be notified 24hours in advance if a cancellation occurs. Substitutions can happen any time. On-Demand Recording purchases will not be refunded as it is available for immediate streaming. However if you are not able to view the webinar or you have any concern about the content of the webinar please contact us at below email or by call mentioning your feedback for resolution of the matter. We respect feedback/opinions of our customers which enables us to improve our products and services. To contact us please email [email protected] call +1-888-717-2436 (Toll Free).
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