Performance Reviews: Conducting them Meaningfully and Effectively

Instructor: Christopher R DeVany
Product ID: 705664
  • Duration: 90 Min
In this performance review best practices webinar attendees will learn how to : conduct motivational and directional performance appraisal reviews, determine appropriate merit increases, conduct performance discussions that are objective, complete and defensible. Steps to plan, collect data , performance measure creation, execution and communicate effectively.
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Why Should You Attend:

One of the most critical areas of employee relationships-and one of the biggest challenges management faces today-is conducting effective performance appraisals and determining appropriate merit increases. Since both managers and employees often view performance appraisals with anxiety, attention need to be given in preparing for and conducting performance discussions that are objective, complete and defensible. In this webinar speaker explains how to conduct motivational and directional performance appraisal reviews, it will help to motivate employees to achieve goals and increase their value to the organization, How to suggest improvement to an employee's performance in a way that boosts an employee's spirits & Ways to increase standards of performance.

Areas Covered in the Webinar:

  • State of the Art Practices in Performance Reviews
    • Why annual reviews are not adequate
    • Staff involvement and ownership through self-appraisal and dialogue
  • Traps to Avoid in the Performance Appraisal Process
  • Developing Performance Measures
    • Using behavioral terms
    • Defining levels of performance
  • Collecting Information About Performance
    • Establishing a record-keeping system
    • Making observations
    • Encouraging staff to monitor themselves
  • Communicating the Appraisal
    • Setting the tone for a two-way discussion
    • Evaluating and maximizing strengths
    • Communicating about problem areas without creating defensiveness
    • Setting mutual goals for maintaining and improving performance
    • Using the review as an opportunity for career planning
    • Handling resistance
    • What to do if you reach a stalemate
  • Following Up on the Review
    • Monitoring performance
  • Making informal appraisal an ongoing occurrence

Who Will Benefit:

  • CEO
  • Senior Vice President
  • Vice President
  • Executive Director
  • Managing Director
  • Regional Vice President
  • Area Supervisor
  • Manager
Instructor Profile:
Christopher R DeVany

Christopher R DeVany
President and CEO, Pinnacle Performance Improvement Worldwide

Chris DeVany is the founder and president of Pinnacle Performance Improvement Worldwide, a firm which focuses on management and organization development. Pinnacle’s clients include global organizations such as Visa International, Cadence Design Systems, Coca Cola, Sprint, Microsoft, Aviva Insurance, Schlumberger and over 500 other organizations in 22 countries. He also has consulted to government agencies from the United States, the Royal Government of Saudi Arabia, Canada, Cayman Islands and the United Kingdom.

He has published numerous articles in the fields of surviving mergers and acquisitions, surviving change, project management, management, sales, team-building, leadership, ethics, customer service, diversity and work-life balance, in publications ranging from ASTD/Performance In Practice to Customer Service Management. His book, “90 Days to a High-Performance Team”, published by McGraw Hill has helped help executives, managers and team leaders improve performance. Mr DeVany has also been interviewed for various radio and television programs.

He has assisted organizations in mergers and acquisitions, facilitating post-merger and acquisition integration, developing project management, sales, customer service and marketing strategies, organizing inbound and outbound call center programs, training and development of management and new hires, and fostering corporate growth through creative change and innovation initiatives. He holds degrees in management studies and organizational behavior from Boston University.

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Refund Policy

Registrants may cancel up to two working days prior to the course start date and will receive a letter of credit to be used towards a future course up to one year from date of issuance. ComplianceOnline would process/provide refund if the Live Webinar has been cancelled. The attendee could choose between the recorded version of the webinar or refund for any cancelled webinar. Refunds will not be given to participants who do not show up for the webinar. On-Demand Recordings can be requested in exchange.

Webinar may be cancelled due to lack of enrolment or unavoidable factors. Registrants will be notified 24hours in advance if a cancellation occurs. Substitutions can happen any time.

If you have any concern about the content of the webinar and not satisfied please contact us at below email or by call mentioning your feedback for resolution of the matter.

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