Outcome Enhancement of Your Home Health Agency in 2018


Instructor: Melissa Abbott
Product ID: 705707
Training Level: Intermediate

  • Duration: 90 Min
This webinar will assist in analyzing and interpreting your agency reports (CASPER Reports, 5-star ratings) and provide clinicians OASIS item-specific guidance such as item intent and response instructions which helps in improving patient outcome measures.
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Why Should You Attend:

From CASPER reports and 5-Star Ratings to OASIS items, your home health agency has a whole truckload of outcome measures to stay on top of. And a low score on even one report or measure can bomb your agency's reputation and even threaten your reimbursement. All measures link back to patient outcomes, and improving these outcomes is a huge focus area for many home health agencies. So how do you do it?

Attend the webinar to learn how to look at your CASPER reports and be able to understand the outcomes being measured and how to analyze those outcomes so that you know what areas are a top priority to focus on within your agency.

Areas Covered in the Webinar:

  • How to review CASPER reports so you can understand outcome measures and improve them
  • How to relate daily practices to your 5-Star Rating
  • How Home Health Compare really works, where all that data comes from, and how to avoid an embarrassing review of your agency
  • How to select the outcome measures your home health agency should focus on this year
  • What to do with the selected outcomes to make sure your agency measures up
  • How to develop indicators and monitor to improve selected outcomes
  • How to improve OASIS accuracy and consistency among clinicians

Who Will Benefit:

  • Home Health Administrators
  • Home Health Managers
  • QA Personnel
  • Clinicians
Instructor Profile:
Melissa Abbott

Melissa Abbott
Clinical Home Health and Lead Hospice Consultant, 5 Star Consultants LLC

Melissa is a registered nurse with experience in a variety of health care settings with the majority of her nursing experience in home health care and hospice where she was a clinician working in the field and then later became an administrator of a hospital-based home health and hospice agency. In 2017, she joined 5 Star Consultants as a home care and lead hospice consultant.

Melissa has an expertise in identifying issues, solving problems and implementing action plans that are successful. She also has a passion for individual coaching, team building and leadership development.

Abbott has served on the Iowa Alliance in Home Care Board of Directors and the Hospice and Palliative Care Association of Iowa Board of Directors since 2014 and has been a part of advocacy work for home health and hospice within her home state of Iowa as well as nationally. Melissa was one of the members chosen to sit on the strategic planning committee for the National Association for Home Care & Hospice in early 2018. Melissa also has presented for many state associations at annual conferences along with webinars on a variety of regulatory and clinical topics that pertain to home care and hospice.

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